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Johnneysul

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  1. Hi Alex_Druid. I found many different reasons for errors like this on the internet. If you turn on error reporting you will get a more detailed description of the fault when it happens again. open the file .... config/defines.inc.php and edit the line, change 'false' to 'true' ........define('_PS_MODE_DEV_', false); Don't forget to change it back when you solve the problem. This is what I did to fix the missing order statuses problem but there may be an easier option. Open the shop database in MySql. Click on the entry PS_order_state. Click Browse and you should see all the statuses entered that you have in your back office. To put in another one just click on Insert New Row. Keep adding until you have all the rows needed. INSERT INTO `ps_order_state` (`id_order_state`, `invoice`, `send_email`, `module_name`, `color`, `unremovable`, `hidden`, `logable`, `delivery`, `shipped`, `paid`, `deleted`) VALUES (1, 0, 1, 'cheque', 'RoyalBlue', 1, 0, 0, 0, 0, 0, 0), (2, 1, 1, '', 'LimeGreen', 1, 0, 1, 0, 0, 1, 0), (3, 1, 1, '', 'DarkOrange', 1, 0, 1, 0, 0, 1, 0), (4, 1, 1, '', 'BlueViolet', 1, 0, 1, 1, 1, 1, 0), (5, 1, 0, '', '#108510', 1, 0, 1, 1, 1, 1, 0), (6, 0, 1, '', 'Crimson', 1, 0, 0, 0, 0, 0, 0), (7, 1, 1, '', '#ec2e15', 1, 0, 0, 0, 0, 0, 0), (8, 0, 1, '', '#8f0621', 1, 0, 0, 0, 0, 0, 0), (9, 1, 1, '', 'HotPink', 1, 0, 0, 0, 0, 1, 0), (10, 0, 1, 'bankwire', 'RoyalBlue', 1, 0, 0, 0, 0, 0, 0), (11, 0, 0, '', 'RoyalBlue', 1, 0, 0, 0, 0, 0, 0), (12, 1, 1, '', 'LimeGreen', 1, 0, 1, 0, 0, 1, 0), (13, 1, 0, '', '#DDEEFF', 0, 0, 1, 0, 0, 0, 0); Reference....... https://www.prestashop.com/forums/topic/208404-solved-cant-load-order-state-status-at-line-146-in-file-classespaymentmodulephp/ I only put in the basic information here. I went back to Order Status in back office and edited the new entries here using information from a search for Prestashop Order Status in Google Images. It is working fine for me now but I am only using cheque and PayPal. Hope this helps others.. Again, thanks to Bellini13
  2. Bellini13, you will forever be considered a genius. I edited the database with some information I found on the interwebs which got me the entries back but missing some entries. I got a picture of what should be there and edited them in the back office. It seems to be working. I will give a better description once it is all done and I’m sure it is back to normal. Thee is no possibility that I would ever have found this without help... Thanks for everything.
  3. Ignore that, I was following information from Google. My Return Statuses in Back Office are .. 1 ... Waiting for confirmation 2 .. Waiting for package 3 .. Package recieved 4 .. Return denied 5 .. Return completed Others are.. 11 .. Awaiting PayPal payment 12 .. Payment remotely accepted 13 .. Authorization accepted from PayPal 14 .. -- 15 .. Waiting cod validation Should status 2 be 13?
  4. I just looked in the database "fcy_order_state" and I don't have any "id_order_state" below 11, could this be the problem or am I looking in the wrong place and any if it is, any suggestions how I could correct it (maybe how it could have gone wrong).
  5. Thank you so much for your reply. I have done minor customization within the theme and disabled several modules but have not altered any PHP files until recently. I have one order as "Order Accepted" by PayPal in the back office from about a month ago, around then I installed a module "Mail Alerts 3.6.0" because I missed an order as the customer could not complete PayPal payment, this has been disabled since. Would you be able to give me any idea as to where the Order Accepted status would be processed, or where I could look. Google seems to indicate that files would have to be edited to affect order statuses. Thanks for your time helping me with this.. Johnneysul
  6. Hello, my first post so I hope it is place for it, if not let me know. For the past 2 weeks I have been trying to resolve a problem that makes my site unusable. I upgraded from Prestashop 1.5 to 1.6.1.3 and PayPal 3.10.2. When an order is completed, the customer selects PayPal they are brought to the PayPal site as normal. When they finish and pay they are brought back to my site, www.zero1two.com and they get the white screen and the error below. The return URL shows the token and customer ID. I have read everything I can find about this but I don’t understand the error. Could anyone help, explain the error or point me in a direction for information. The payment goes through OK in PayPal but does not register in Prestashop. Permissions are OK on files and folders. I have been editing the PayPal PHP files as information I’m finding on the net and seem to be causing more problems than I’m fixing. Any help appreciated.. The error I am getting on return to my site Notice: Undefined index: RedirectRequired in /hermes/bosoraweb047/b137/ipg.zero1twocom/public/prestashop/modules/paypal/express_checkout/payment.php on line 318 Notice: Undefined index: PAYMENTREQUEST_0_SHIPPINGAMT in /hermes/bosoraweb047/b137/ipg.zero1twocom/public/prestashop/modules/paypal/paypal_orders.php on line 70 Fatal error: Uncaught exception 'PrestaShopException' with message 'Can't load Order status' in /hermes/bosoraweb047/b137/ipg.zero1twocom/public/prestashop/classes/PaymentModule.php:190 Stack trace: #0 /hermes/bosoraweb047/b137/ipg.zero1twocom/public/prestashop/modules/paypal/paypal.php(1510): PaymentModuleCore->validateOrder(88, 2, 0.11, 'PayPal', 'Payment accepte...', Array, 1, false, '46fd7c6c8e9f0bc...', Object(Shop)) #1 /hermes/bosoraweb047/b137/ipg.zero1twocom/public/prestashop/modules/paypal/express_checkout/payment.php(301): PayPal->validateOrder(88, 2, 0.11, 'PayPal', 'Payment accepte...', Array, 1, false, '46fd7c6c8e9f0bc...', Object(Shop)) #2 /hermes/bosoraweb047/b137/ipg.zero1twocom/public/prestashop/modules/paypal/express_checkout/payment.php(321): validateOrder(Object(Customer), Object(Cart), Object(PaypalExpressCheckout)) #3 {main} thrown in /hermes/bosoraweb047/b137/ipg.zero1twocom/public/prestashop/classes/PaymentModule.php on line 190 My Prestashop setup Presta 1.6.1.3 PayPal 3.10.2 Theme Stock bootstrap Server information Linux #1 SMP Wed Dec 17 21:04:05 EST 2014 x86_64 Server software version Apache/2 PHP version 5.3.29 Memory limit 64M Max execution time 120 MySQL version 5.5.43-0ubuntu0.12.04.1-log MySQL server zero1twocom.ipagemysql.com MySQL name prestashop_2ioi7gdk5a MySQL user zero1twocom Tables prefix fcy_ MySQL engine InnoDB MySQL driver: DbPDO Thanks Johnneysul
  7. Same problem with 1.4.6.2 so, I think, it is likely to be a fault in Prestashop. I have to move on, but this will annoy me so would anyone know where I would find a description of the files that make up Prestashop. I have looked through the modules but the BlockCart module contains several TPL and PHP files that are confusing.. Thanks to all in advance
  8. I ran a fresh download on an localhost server at home last night and got the same result. I didn't have much time to play around with it nut it looks like there may be a fault with this module. I am having an older version of PS sent to me so I will try that later.
  9. I looked and found similar problems but no solutions. I reported it as a possible minor bug but it has not been assigned yet. I still expect it to have a simple solution, maybe just set things up in a different sequence. I have been using the ' quick instLl ' option on GatorHost so i will try a download from PS directly. Again, thanks for your interest and help
  10. I have also now disabled taxes to see if this has any effect. I will be missing for most of wednesday only checking in by phone. Thanks for all the help
  11. I set up 5 seperate carriers, Europe, North America, South Americs, Aferica and Oceana. I have deleted all other carriers so there cannot be any crossover. All weights are set from 0 to 100 There is a different price for each which is visible in the description I have set the handling charge to 0 to make the results more clear. Similar problem to before, everything except the United States are showing up as free now. I have come across other people with it showing up as free but it may be a different cause. The US is the default counter..
  12. Different, if I have 10 zones should I use 10 different carriers (not 10 physicaly different of course), would this be normal. When I first setup the 10 zones and 2 carriers it was very neat, just one table for each carrier, but if it has to be done this way then I can go with it. I'll log in and have a look
  13. It is working but I could get it to work. All you did id configure the Test carrier? Should that make a difference?. I had two carriers in use and neither worked. Give me a little time to gave a look. I cant believe you have it working so simply after days pulling my hair out
  14. Thanks for that, I was looking for your direct email address but didn't know I could do a private post. I will leave the account active now that it is not visible. Change anything you want, if you want access to the directory structure then let me know..
  15. I am new here so please bear with me. I hadn't used PrestaShop for a 2 years. A few weeks ago I installed PS1.4.7. When I began testing I found that the shipping shown for anyone NOT LOGGED IN was confususing, it shows the shipping cost for the default country but does not say which country, you all know this. After resolveing this, I noticed that if the customer uses the shipping calculater then they still were given the price for the default country regardless of what country they selected, I dont mean in the shopping cart (which doesn't update with the new country information - next problem) but it shows the wrong information in the shipping calculator. I have been unable to get help with this and thinking it was my mistake I workrd my way back and now I am at a fresh install in a new directory and the problem still exists. A fresh install, all I did was change the shipping cost of the 'My carrier' for Europe from $5.00 to $1.00. It always shows the shipping cost for the default country in the shipping calculator. I could not have this on the frontpage of a shop. I have looked for a live shop using the stock theme and 1.4.6-7 on the web but could not find one, wanted to see if anyone has this working. I have put nearly 30 hours into these shipping problems and am giving up- Have a look yourself www.clearset.net/test on the first ipod, click 'add to cart' then click on the Cart button Shipping is enabled to North America and Europe ( as standard ) If you select the United States it should show $7.00 including the handling charge and does If you select the United Kingdom it should show $3.00, is still shows $7.00 Any Help would be great...
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