Getting started with PrestaShop Cloud

424 questions in this forum

1. PrestaShop Cloud: Status update from Customer Support

   Asked by Antoine F, January 27, 2017

   0 votes
   0 answers
2. Before you post your doubts here, please read

   Asked by selectshop.at, April 28, 2017

   0 votes
   2 answers
3. Email Configuration Error - Gmail Smtp Server

   Asked by ralph.poland, February 27, 2016

   0 votes
   29 answers
4. Paypal needs to change to TLS 1.2. How?

   Asked by fjcasadop, April 17, 2016

   0 votes
   31 answers
5. Products are not visible in front office and categories

   Asked by Guest juanrosa, April 2, 2016

   0 votes
   19 answers
6. Uploading Product Images via FTP

   Asked by steve.kearsley, March 16, 2015

   0 votes
   10 answers
7. Can I move in the FUTURE from Cloud to an external Hosting?

   Asked by godiego, February 5, 2015

   0 votes
   63 answers
8. Automatically send emails te customers

   Asked by Michael Picarelli, April 21, 2016

   0 votes
   10 answers
9. Upload Product Images to existing products in bulk

   Asked by jeremygaebe, August 15, 2016

   0 votes
   3 answers
10. SSL Certs on PS Cloud

    Asked by wide-eyed, July 1, 2015

    0 votes
    46 answers
11. Where can i put a verify code (affiliate or google webmastertoos or analytics)

    Asked by Aanbieding, January 22, 2015

    0 votes
    24 answers
12. Can't access back office

    Asked by silee44, November 9, 2016

    0 votes
    14 answers
13. Run Live Edit > TECHNICAL ERROR: Failed to load module list

    Asked by Elixe, February 5, 2015

    0 votes
    13 answers
14. Transfering Cloud to Localhost domain.

    Asked by PrestaAC, April 21, 2017

    0 votes
    2 answers
15. Changing info on About us page

    Asked by andrik, October 8, 2016

    0 votes
    4 answers
16. How does ssl work with Cloud ?

    Asked by cywc, January 31, 2015

    0 votes
    46 answers
17. Setting up Email with Prestashop

    Asked by MetaNova, February 15, 2015

    0 votes
    13 answers
18. 502 Bad Gateway

    Asked by Saibride, May 1, 2015

    0 votes
    4 answers
19. Mobile Version not Showing Price with tax included

    Asked by juancopi81, July 30, 2015

    0 votes
    21 answers
20. Can not visit "Customer Service" section under "Customers" in PS BO

    Asked by Ziaur Rahman, August 28, 2016

    0 votes
    2 answers
21. Prestashop cloud online store

    Asked by malikdhruv0101, August 4, 2016

    0 votes
    3 answers
22. Presta Cloud store gone?

    Asked by jungundedel, June 23, 2016

    0 votes
    13 answers
23. 403 forbidden error message

    Asked by SandraI, November 22, 2016

    0 votes
    7 answers
24. Cannot configure .htaccess "Expires" on Prestashop Cloud

    Asked by JPresta.com, February 10, 2015

    • htaccess
    • cache
    • optimisation
    • cloud
    0 votes
    14 answers
25. My Shop Has Been Deleted

    Asked by RRA, February 18, 2016

    0 votes
    27 answers
26. Can't Add my domain with "www." prefix

    Asked by Ana Hsu, May 29, 2015

    • Domain Name
    • www.
    • registered
    • support
    • help
    • prefix
    • search
    0 votes
    10 answers
27. How do I make a cloud shop?

    Asked by Crystal1031Wolf, April 27, 2017

    0 votes
    1 answer
28. cloud vs self-hosted

    Asked by alber99, May 14, 2015

    0 votes
    8 answers
29. Where Is The Cloud Button

    Asked by Natuurlijk, February 19, 2016

    0 votes
    18 answers
30. Uploaded Product Images are showing question mark

    Asked by dimanapp, April 3, 2015

    0 votes
    18 answers
31. Prestashop Cloud unable to add paypal module

    Asked by scmaverick, February 4, 2015

    0 votes
    24 answers
32. Back office very very slow

    Asked by aron22, November 19, 2015

    0 votes
    6 answers
33. How to generate payment form in embedded payment option-prestashop v1.7

    Asked by Nayana Chandran, November 15, 2016

    0 votes
    2 answers
34. <Solved>i cant seem to add my domain name!

    Asked by timmac14, February 24, 2015

    • cloud nameservers
    0 votes
    14 answers
35. Prestashop Cloud store dissapeared without a trace !

    Asked by polamai, August 4, 2016

    0 votes
    24 answers
36. 504 error when trying to access my "store details" to get my FTP user data

    Asked by Mophane, May 12, 2016

    0 votes
    2 answers
37. system error 113 can not connet database misql

    Asked by javierreg, August 14, 2016

    0 votes
    2 answers
38. SSL Certs type and dedicated IP on PS Cloud

    Asked by pcuser, March 29, 2016

    0 votes
    0 answers
39. Timeout error

    Asked by Johan123, October 22, 2016

    0 votes
    1 answer
40. Prestashop Cloud Discontinued? How long do we still have?

    Asked by ubv, August 8, 2016

    0 votes
    11 answers
41. How to mass upload images? - Prestashop cloud 1.6

    Asked by Ansari, August 27, 2015

    0 votes
    3 answers
42. Sin respuesta de prestashop

    Asked by sgarciamartinez, May 9, 2017

    0 votes
    14 answers
43. Database Link Cannot Be Established

    Asked by PCloud, December 9, 2015

    0 votes
    35 answers
44. Cannot install Paypal Europe in Prestashop Cloud version

    Asked by Ralph Northcott, January 20, 2015

    0 votes
    21 answers
45. What is everyone using to print labels and ship orders?

    Asked by cvanavi, June 26, 2016

    0 votes
    3 answers
46. webshop just disappeared a few days ago, help!

    Asked by ramonfeng, June 17, 2016

    0 votes
    9 answers
47. Using a domain without SSL certificate

    Asked by DEMERODE, October 22, 2015

    0 votes
    17 answers
48. Waiting for DNS?

    Asked by VortexGems, July 21, 2015

    0 votes
    6 answers
49. This domain name is already registered... Please help!

    Asked by TopgearDavid, January 20, 2015

    0 votes
    16 answers
50. How Do I Add Domain Name Servers In My PrestaShop Cloud Account?

    Asked by RajaXarma, June 28, 2016

    0 votes
    4 answers
51. Is Prestshop Cloud still available?

    Asked by mholland, January 14, 2017

    0 votes
    5 answers
52. Domain name issues within prestashop cloud 1.6

    Asked by Anthony_C, September 22, 2016

    0 votes
    0 answers
53. Help... Link To Database Cannot Be Established:

    Asked by Labelshop.it, February 11, 2016

    0 votes
    5 answers
54. State Field Character Limit

    Asked by Ziaur Rahman, August 24, 2016

    0 votes
    4 answers
55. Migration failed - shop down

    Asked by dacct, March 3, 2017

    0 votes
    14 answers
56. Is it possible to remove the links in the slider banner?

    Asked by ShopTester, October 1, 2015

    0 votes
    8 answers
57. Need help in linking domain for my store

    Asked by ashu13, March 26, 2015

    0 votes
    20 answers
58. Import prestashop with softaculous

    Asked by isbenj, October 3, 2016

    • #Prestacloud
    • #Softaculous
    0 votes
    4 answers
59. [Important] Ssl Certificate On Cloud

    Asked by ©Nermin©, January 13, 2016

    0 votes
    8 answers
60. How to update Cloud Prestashop shop?

    Asked by ArtistToonz, August 27, 2015

    • upgrade cloud shop
    0 votes
    10 answers
61. Cloud store offline?

    Asked by PrestaMeisterBart, June 13, 2016

    0 votes
    8 answers
62. How to show product image with name and discount amount from specific price

    Asked by krishroman, November 8, 2016

    0 votes
    1 answer
63. Block buttom "place order"

    Asked by BartekPresta, July 18, 2022

    0 votes
    0 answers
64. Search bar is not working for Bengali Language.

    Asked by Ziaur Rahman, June 21, 2016

    0 votes
    5 answers
65. Problem on site in cloud Prestashop

    Asked by DaniBo, September 19, 2016

    0 votes
    1 answer
66. Phone number in default theme can you change?

    Asked by andrik, June 6, 2016

    0 votes
    2 answers
67. Problem add a new product

    Asked by elmejdiidrissi, February 25, 2017

    0 votes
    2 answers
68. Problems with SecurePay Module on Prestashop Cloud

    Asked by A&E Succulents, August 22, 2016

    • Prestashop SecurePay Module
    0 votes
    10 answers
69. Multi Store issue

    Asked by trimark, August 14, 2016

    0 votes
    3 answers
70. cloud/ftp

    Asked by info@emporiobenelux., September 6, 2016

    0 votes
    1 answer
71. CDN NOT WORKING PLEASE HELP

    Asked by adityarathore2011, March 14, 2017

    0 votes
    2 answers
72. What happened to my demo store?

    Asked by kmetek, August 26, 2016

    0 votes
    0 answers
73. Installing Paypal - Europe Addon

    Asked by Guest DavesTea, October 12, 2015

    0 votes
    7 answers
74. PrestaShop cloud confusions

    Asked by johnwolf, May 15, 2015

    0 votes
    6 answers
75. Unit price not displayed when uploading products via csv file

    Asked by FF Nawaz, May 1, 2016

    0 votes
    2 answers
76. Prestashop cloud store completely deleted. How does restore work?

    Asked by LesGiroiseaux, August 17, 2016

    0 votes
    1 answer
77. Cross-selling and Product Comment module not working.

    Asked by Ziaur Rahman, September 27, 2016

    0 votes
    2 answers
78. How not show combinations in function of an attribute chosen ? 1.6.1.6

    Asked by Darky82, July 16, 2016

    0 votes
    0 answers
79. Problems with Product Page right column

    Asked by Ziaur Rahman, September 6, 2016

    0 votes
    1 answer
80. Product Images are showing question mark

    Asked by the-perfect-products, November 5, 2015

    0 votes
    1 answer
81. backup cloud

    Asked by ziona, November 27, 2016

    0 votes
    7 answers
82. Our shop disappeared?

    Asked by EastCoastCarParts, November 4, 2016

    0 votes
    1 answer
83. Back office not working correctly

    Asked by Hanshin-Imports Sàrl, June 9, 2016

    0 votes
    1 answer
84. Waiting list

    Asked by sasa15, February 23, 2015

    0 votes
    3 answers
85. shop deleted, how can I get it back?

    Asked by PrestaLuc, December 5, 2016

    0 votes
    3 answers
86. Adding a new domain to ps cloud store turns out as error after following all instructions

    Asked by Patience55, January 19, 2015

    • domain
    • prestashop cloud
    • cannot add domain
    0 votes
    11 answers
87. my shop in cloud not work 502 bad gateway

    Asked by javierrd68, August 4, 2016

    0 votes
    7 answers
88. About migration from Prestashop Cloud

    Asked by Nyth, January 24, 2017

    • Prestashop Cloud
    • Migration
    • Webempresa
    0 votes
    6 answers
89. can only log in with my tablet in incognito mode

    Asked by swiss gary, July 1, 2016

    0 votes
    0 answers
90. Where's the catch

    Asked by mdj1, January 17, 2015

    0 votes
    11 answers
91. Need multiple attempt to save a change in product / cart rules

    Asked by Thiena, December 6, 2016

    • cloud
    • not saving
    • multiple attempt
    0 votes
    1 answer
92. Our site is extremely slow, any help please?

    Asked by Emma13, May 17, 2016

    0 votes
    10 answers
93. Changing from Prestashop Cloud to Prestashop self-hosting

    Asked by opankova, March 11, 2015

    0 votes
    4 answers
94. can not find the link database cleaner

    Asked by hilma, May 12, 2016

    0 votes
    2 answers
95. Url Problem with Cloud Hosting

    Asked by Herron, May 21, 2015

    0 votes
    4 answers
96. Where prestashop Hook Files

    Asked by coyistik, January 13, 2017

    0 votes
    0 answers
97. Buy a theme for prestashop CLOUD is like to buy car with no chassis

    Asked by fuerteventura, March 15, 2015

    • theme
    • buy theme
    0 votes
    9 answers
98. Shipping How easy?

    Asked by FlorianLeisers, September 1, 2016

    0 votes
    0 answers
99. how to migrate from PS cloud to self host using the PS provided backups

    Asked by hypa, January 19, 2017

    0 votes
    10 answers
100. Current problems with PSC back and front office?

     Asked by Premsig.com, June 10, 2016

     0 votes
     0 answers