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Bug reports

Discuss the possibility of a bug before posting it on http://forge.prestashop.com/ .

3,027 topics in this forum

  1. Deprecated: array_key_exists(): Using array_key_exists() on objects is deprecated. Use isset() or property_exists()

    By Tom1s,
    • 12 replies
    • 60,923 views

  2. [Solved] Prestashop 1.7 Access denied as Admin in BO

    By Michal,   
    • 54 replies
    • 54,389 views

  3. Not working shopping cart after Upgrade 1.7.8.0 1 2

    By MuniGod,
    • 111 replies
    • 38,216 views

  4. Function mcrypt_encrypt() is deprecated in /classes/Rijndael.php on line 51

    By rl_lucian,
    • 39 replies
    • 36,487 views

  5. PrestaShop 1.7.5.1 - Translations not saving / updating

    By finnenhawke,
    • 49 replies
    • 36,460 views

  6. Link to database cannot be established:SQLSTATE[HY000] [2005]

    By Roxtion,
    • 16 replies
    • 34,524 views

  7. Bug report Stripe official on prestashop 1.6.1

    By AnGe7,
    • 2 replies
    • 34,215 views

  8. PS 1.6.x and 1.7.x on PHP 7.1 Fatal error: operator not supported in DbQuery.php

    By itmag.pro,
    • 26 replies
    • 31,269 views

  9. edit with Customer reassurance module)

    By fatsats,
    • 28 replies
    • 30,882 views

  10. [PARTIALLY SOLVED] PS 1.7 Add product to cart not working

    By philoupin,   
    • 18 replies
    • 22,840 views

  11. Webservice count(): Parameter must be an array or an object that implements Countable

    By johnymas,   
    • 13 replies
    • 21,117 views

  12. [PS 1.7] can't access Product management and module management in admin

    By Camille_Nrn,
    • 11 replies
    • 19,164 views

  13. ERR_CONNECTION_RESET (Impossible to add the product to the cart)

    By profacer,
    • 0 replies
    • 16,637 views

  14. Where is the "Import Translations" in PS 1.7?

    By leonardodestefanis,
    • 13 replies
    • 15,990 views

  15. ["Solved"] HTTP ERROR 500 - Backend / Admin

    By Demuth,
    • 36 replies
    • 15,862 views

  16. PS 1.7 Access Denied in Design->Pages as Superadmin

    By dioma-pl,
    • 31 replies
    • 15,848 views

  17. ps_smarty_lazy_cache doesn't exist

    By pietruzzo,
    • 9 replies
    • 15,308 views

  18. Bad SQL query Disk full (/tmp/#sql_58f_0); waiting for someone to free some space...

    By Guest,
    • 7 replies
    • 15,261 views

  19. PS 1.7.x: Problem with Cookies? Sometime not working AddToCart

    By Pechy.cz,   
    • 19 replies
    • 13,879 views

  20. [SOLVED] Debug mode failing to activate PrestaShop

    By mathdex,
    • 9 replies
    • 13,553 views

  21. Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart

    By AlexPopov,   
    • 9 replies
    • 13,491 views

  22. Invoice logo missing 1.7.4.4

    By Michel-T3,
    • 40 replies
    • 12,807 views

  23. Admin Theme Translations Error - Prestashop 1.7.1.2

    By onacadrianro,
    • 9 replies
    • 12,548 views

  24. [SOLVED] Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"?

    By Thommen,
    • 2 replies
    • 11,315 views

  25. Unable to load template 'file:catalog/_partials/miniatures/product.tpl'

    By [email protected],
    • 13 replies
    • 11,204 views

  26. [PrestaShopException] Invalid category vars at line 384 in file classes/Link.php

    By dvd74,
    • 2 replies
    • 11,127 views

  27. Translations not showing in back-office in 1.7 ?

    By mike10101,
    • 5 replies
    • 10,854 views

  28. Failed to load resource: the server - responded with a status of 500 (Internal Server Error)

    By Mihai,
    • 6 replies
    • 10,852 views

  29. PS 1.7: Link::getModuleLink returns different URL for default store

    By kostandin,   
    • 0 replies
    • 10,822 views

  30. Loop In Backoffice Login Page - Prestashop 1.6.4.1

    By SDJ,   
    • 12 replies
    • 10,782 views

  31. 'Unable to update settings' saving any product in 1.7

    By Innosons,   
    • 18 replies
    • 10,692 views

  32. Saving an edited product - Does not save changes or show updated message

    By 5ummer5,   
    • 18 replies
    • 10,634 views

  33. Logging to Admin auto redirect to HTTP from HTTPS

    By sbordun,
    • 20 replies
    • 10,582 views

  34. Get Status "payment error" after receiving a payment with Paypal

    By claudiaIta,   
    • 23 replies
    • 10,338 views

  35. [SOLVED] Email is not sent, Prestashop 1.7.7.0

    By SliderFlash,
    • 4 replies
    • 10,298 views

  36. Store Locator, Google now requires API Key

    By SBD,
    • 6 replies
    • 10,182 views

  37. System generated customer password reset doesn't work

    By macaldecourt,
    • 12 replies
    • 9,291 views

  38. Save button loading forever, can't save products!

    By scarlet31,   
    • 11 replies
    • 9,039 views

  39. Connection could not be established with host smtp.gmail.com

    By klymets1,
    • 1 reply
    • 8,821 views

  40. Can only edit & save products sometimes

    By 2p12p1,
    • 22 replies
    • 8,805 views

  41. New orders !

    By [email protected],
    • 3 replies
    • 8,789 views

  42. Stripe module not creating order

    By nick_developer,   
    • 60 replies
    • 8,590 views

  43. Send to friend module gets spam

    By samverdyck,
    • 20 replies
    • 8,455 views

  44. [solved] SMTP TLS authentication problem

    By nick_developer,
    • 4 replies
    • 8,318 views

  45. Stripe Payment Problem - Prestashop 1.7.5.2

    By kitfoxster,   
    • 20 replies
    • 8,213 views

  46. Array to string conversion/Illegal string offset in AdminModulesController.php

    By Glasso,   
    • 3 replies
    • 7,884 views

  47. [FIXED] Customer reassurance module broken 1.7.6.4 (deleted all previous customizations)

    By prestol,   
    • 16 replies
    • 7,378 views

  48. Customer password reset doesn't work

    By Moryl,   
    • 8 replies
    • 7,370 views

  49. Service Temporarily Unavailable The server is temporarily unable to service your request due to mai

    By Joey Bailey,
    • 1 reply
    • 7,229 views

  50. BO DEAD : Migrate 1.7.1.1 to 1.7.2.0 => The slug ROLE_MOD_TAB__READ is invalid

    By dabcorp,
    • 10 replies
    • 7,127 views

  51. ISBN/EAN-13/UPC references show up ONLY if product has combinations - PrestaShop 1.7.5.1

    By finnenhawke,   
    • 7 replies
    • 6,985 views

  52. Error found : CData section not finished http://ad in must_have_module_list.xml file.

    By laptopspot,
    • 8 replies
    • 6,917 views

  53. Prestashop 1.7.1 (delete items from shopping cart)

    By kornwaikas,
    • 7 replies
    • 6,917 views

  54. Add custom fields to product combination

    By Abdoul-aziz,
    • 9 replies
    • 6,786 views

  55. SQLSTATE[HY000] [1045] Access denied for user 'root@localhost' (using password: YES) at line 127 in file classes/db/DbPDO.php

    By sajdis,
    • 6 replies
    • 6,719 views

  56. Bug on Frontcontroller::init

    By France-Elite,
    • 7 replies
    • 6,630 views

  57. Error when trying to install a new payment method

    By mikevo,
    • 26 replies
    • 6,541 views

  58. Sorting products in categories

    By ambrogiouk,
    • 11 replies
    • 6,518 views

  59. HTTP 500 error, after module removal

    By jrgrafisk,
    • 13 replies
    • 6,325 views

  60. Absence of a message containing the delivery date in the PrestaShop 1.6.1.1 back office.

    By zied ameur,
    • 0 replies
    • 6,271 views

  61. Fatal error when confirm order by Bank Transfer or Check.

    By LorenzoProdon,   
    • 12 replies
    • 6,200 views

  62. [solved]Prestashop 1.7.6.2 - dropdowns not working

    By CheeryReaper,
    • 8 replies
    • 6,178 views

  63. Prestashop 1.7.3.1 not saving products

    By duckdodgers,   
    • 18 replies
    • 6,172 views

  64. Prestashop1.7 customer password reset doesn’t work

    By Chandler123,
    • 7 replies
    • 6,086 views

  65. 500 internal server error check-out process PS 1.7.2.x

    By aurora4pps,
    • 7 replies
    • 5,973 views

  66. "This page isn’t working HTTP ERROR 500"

    By jristeska,
    • 11 replies
    • 5,910 views

  67. Multistore URL issue

    By bogdan90i,   
    • 16 replies
    • 5,840 views

  68. Admin panel is not working

    By wejherowko,   
    • 6 replies
    • 5,820 views

  69. PHP Fatal error - Kernel Container is not available in /var/www/html/www/src/Adapter/ContainerFinder.php:77

    By Alpescol,
    • 3 replies
    • 5,808 views

  70. Unable to add product Prestashop 1.7.4.3

    By korsonsky,
    • 1 reply
    • 5,727 views

  71. Unable to save the address in the front office

    By kristo1980,
    • 26 replies
    • 5,685 views

  72. Prestashop 1.7.8.3 cannot edit text of Pages

    By mbarnils,
    • 10 replies
    • 5,651 views

  73. Prestashop 1.7.4.2: Property Address->id_country is empty.

    By Adrian,
    • 8 replies
    • 5,611 views

  74. BestSeller module of prestashop showing random products in homepage

    By swathi shetty,
    • 8 replies
    • 5,602 views

  75. Advanced Eu Compliance Module Also Offers Restricted Payment Methods

    By EvilDragon,
    • 36 replies
    • 5,598 views

  76. Var directory too big

    By Babilrob,
    • 13 replies
    • 5,595 views

  77. Compile Error when trying to access Module Manager

    By GYKR,
    • 10 replies
    • 5,566 views

  78. Fatal 500 Error after upgrading Faceted search module

    By Symphony,   
    • 13 replies
    • 5,482 views

  79. Official Stripe module V3.0.2 on prestashop 8.0.3 do not work

    By daxit_x,
    • 42 replies
    • 5,342 views

  80. Product added to shopping cart - there is 0 item in your cart

    By Creativeartsupplies,   
    • 7 replies
    • 5,294 views

  81. prestashop 1.7.2.4 not saving products changes

    By michalisak,   
    • 9 replies
    • 5,263 views

  82. [SOLVED] Unable to install Prestashop 1.7.7.5

    By elmasgayu,
    • 5 replies
    • 5,221 views

  83. [SOLVED] PRESTASHOP 1.7.6.1 VERY SLOW on products query

    By BigWebEU,   
    • 10 replies
    • 5,189 views

  84. Installation of modules is not possible - Prestashop 8.0.1

    By Tecc,
    • 18 replies
    • 5,085 views

  85. PS 1.7.0.4 "out of stock orders" not working

    By SDeAstis,
    • 11 replies
    • 5,018 views

  86. No cart update after product delete 1.7.8.2 (SOLVED)

    By zak066,   
    • 1 reply
    • 5,005 views

  87. Web Service Unavailable, error 503

    By lquenta,
    • 3 replies
    • 4,932 views

  88. Warning: file_exists(): open_basedir restriction in effect.

    By Minds,   
    • 1 reply
    • 4,915 views

  89. Prestashop very slow with Docker

    By Yggdrasill,   
    • 36 replies
    • 4,747 views

  90. [SOLVED] ps_categoryproducts caches translation on shop change

    By maersk,   
    • 7 replies
    • 4,713 views

  91. PrestaShop 1.7 - SQL Error

    By Mr.Zero,
    • 6 replies
    • 4,676 views

  92. Mouse scroll not working

    By razvy,   
    • 8 replies
    • 4,564 views

  93. Cannot open new orders after migration from 1.6 to 1.7

    By tim1983,
    • 31 replies
    • 4,559 views

  94. define('_PS_MODE_DEV_', false) PrestaShop is set to off, but on product pages errors still show

    By waizrahman,   
    • 1 reply
    • 4,536 views

  95. Prestashop 1.7 Greek encoding (Translations)

    By wierdthing,
    • 12 replies
    • 4,458 views

  96. Issue with product sorting by stock + faceted search module

    By x3n0m0rph,   
    • 5 replies
    • 4,344 views

  97. Error after adding images in blockreassurance prestashop 1.7.7.2

    By dolec,
    • 10 replies
    • 4,335 views

  98. Error 500

    By webhiper,   
    • 4 replies
    • 4,330 views

  99. "My shop" instead of the real name of the site on order-confirmation page

    By ricamaria,   
    • 6 replies
    • 4,319 views

  100. Error ContextException

    By amaneuz,
    • 5 replies
    • 4,287 views
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