Bug reports

3,029 topics in this forum

1. PrestaShop Checkout sandbox payment options do not displayed

   By MrSteeiii, February 13   

   • ps_checkout
   • 1 reply
   • 212 views
   • 
   • ddw
   • Monday at 11:07 AM

2. SOLVED Prestashop update 8.1.2 to 8.1.5 fails on updating database schema

   By Martin C, Saturday at 06:52 PM   

   • update fails
   • 7 replies
   • 178 views
   • 
   • Martin C
   • Sunday at 11:55 AM

3. Empty shopping carts

   By shadddow, April 15
   • 1 reply
   • 84 views
   • 
   • conchito
   • Saturday at 12:58 PM

4. You do not have access to this category. - 403 Forbidden You are not allowed to access this page.

   By thebanker, April 18
   • 3 replies
   • 67 views
   • 
   • thebanker
   • Saturday at 09:49 AM

5. Bug with ps_emailalerts and blockwishlist

   By jeremy200612, Friday at 01:59 PM
   • 0 replies
   • 34 views
   • 
   • jeremy200612
   • Friday at 01:59 PM

6. No automatic tax rule on products PS 8.1.3

   By B2B Online, April 16
   • 1 reply
   • 69 views
   • 
   • B2B Online
   • April 16

7. all disabled product redirects not working

   By ednukros, April 16
   • 0 replies
   • 34 views
   • 
   • ednukros
   • April 16

8. Loading material icons

   By Romuoib, April 15
   • 0 replies
   • 62 views
   • 
   • Romuoib
   • April 15

9. I Move my webesite Files from old host to new host and web site works but what's not work is Admin login page.

   By Abdo Fa, April 15
   • 1 reply
   • 35 views
   • 
   • Nickz
   • April 15

10. Wrong product total price on order confirmation page with customization having price PS 8.1.4

    By tomek80, April 9
    • 0 replies
    • 99 views
    • 
    • tomek80
    • April 9

11. Error Multistore PS8.1

    By Krajsly, April 7
    • 0 replies
    • 189 views
    • 
    • Krajsly
    • April 7

12. Stripe official module wrong expected webhook url

    By Alex-, April 6
    • 2 replies
    • 181 views
    • 
    • Alex-
    • April 6

13. I tried to install Prestashop from Cpanel to my Localhost

    By Andrz2556, April 5
    • 0 replies
    • 112 views
    • 
    • Andrz2556
    • April 5

14. Login to PrestaShop admin panel throw an error:

    By DrissDaif, November 7, 2023   

    • adminlogincontroller.php
    • adminlogin
    • 5 replies
    • 516 views
    • 
    • juanman
    • April 4

15. Incorrect sum of total products

    By ednukros, April 3
    • 2 replies
    • 129 views
    • 
    • ednukros
    • April 3

16. Prestashop Account module won't let new employees account login

    By Zudjo, April 2
    • 0 replies
    • 126 views
    • 
    • Zudjo
    • April 2

17. Error when generating credit invoice when I only want to return the transport refund

    By jbueno, April 1
    • 0 replies
    • 129 views
    • 
    • jbueno
    • April 1

18. Why is there a price difference between back office and front office?

    By Bialek Auto, February 2
    • 1 reply
    • 326 views
    • 
    • pool guevara
    • March 31

19. Got error 'PHP message: PHP Deprecated: Using php-function "implode" as a modifier

    By Butch0071, March 4
    • 1 reply
    • 428 views
    • 
    • Paul C
    • March 28

20. New Product Page in backoffice

    By kafirit, January 26
    • 1 reply
    • 374 views
    • 
    • marcoskm
    • March 25

21. Prestashop Upgrade 1.7 to 8.X - api_private_key

    By mati7716, January 8   

    • api_private_key
    • 1 reply
    • 694 views
    • 
    • cnoulette
    • March 21

22. PS8.1 admin backoffice rowing !!!

    By Pvivient, March 11
    • 0 replies
    • 198 views
    • 
    • Pvivient
    • March 11

23. Serbian cyrlic only couple items work

    By demeldoo, March 8
    • 0 replies
    • 195 views
    • 
    • demeldoo
    • March 8

24. 404 smart blog error

    By mikesocial, March 3
    • 1 reply
    • 181 views
    • 
    • GekkodeFR
    • March 7

25. Iphone 13 Cart Quantity not formated properly

    By demeldoo, March 5
    • 0 replies
    • 162 views
    • 
    • demeldoo
    • March 5

26. Admin panel "Catalog" -> "Stocks" problem with displaying products in multistore mode

    By roman.nikolaevich, March 5
    • 0 replies
    • 194 views
    • 
    • roman.nikolaevich
    • March 5

27. Uncaught ReferenceError: jQuery is not defined

    By Avinash2024, February 13
    • 6 replies
    • 390 views
    • 
    • Avinash2024
    • March 3

28. Problem access to admin

    By f0resttw, February 29   

    • error
    • php
    • 0 replies
    • 170 views
    • 
    • f0resttw
    • February 29

29. Error copying image from CSV Import of products , brands ,

    By oktu.it, August 2, 2023
    • 4 replies
    • 856 views
    • 
    • Domnul AGhePe
    • February 29

30. Confirmation page is not woorking

    By mikesocial, February 29
    • 0 replies
    • 159 views
    • 
    • mikesocial
    • February 29

31. Multistore lost products combinations

    By flencas, February 28
    • 1 reply
    • 174 views
    • 
    • flencas
    • February 29

32. Reference Product not showed on Abandoned Carts

    By Schepis Model, January 8   

    • abandoned cart
    • bug
    • 1 reply
    • 408 views
    • 
    • Schepis Model
    • February 29

33. HTTPS and Mixed Content in the administration panel 8.1

    By Tuussooo, February 26
    • 0 replies
    • 205 views
    • 
    • Tuussooo
    • February 26

34. Error 500 Internal server: Aparece con productos sin stock

    By lokris, February 25
    • 0 replies
    • 188 views
    • 
    • lokris
    • February 25

35. settings content content gone

    By miguelmoleiro, February 24
    • 0 replies
    • 240 views
    • 
    • miguelmoleiro
    • February 24

36. 1.7.6.7 DisplayPositions getting Error 500 - SOLVED

    By Xion Tech, August 13, 2020   

    • 1.7.6.7
    • 5 replies
    • 4,234 views
    • 
    • USALASER SAS
    • February 22

37. Module menu problem

    By TimooCS, October 16, 2021   

    • modules
    • modules menu
    • 1 reply
    • 1,047 views
    • 
    • Daresh
    • February 22

38. ERROR 500 when acessing logs PS8.0.5

    By planetarivs, February 21
    • 8 replies
    • 253 views
    • 
    • Nickz
    • February 22

39. Missing hook actionSubmitAccountBefore on the page /order

    By Peter_17, February 21   

    • actionsubmitaccountbefore
    • 0 replies
    • 245 views
    • 
    • Peter_17
    • February 21

40. [SOLVED] Product with id * is not a pack

    By Thommen, February 19
    • 0 replies
    • 279 views
    • 
    • Thommen
    • February 19

41. Invoice or delivery report = Warning: imagecreatefromjpeg(): gd-jpeg: JPEG library reports unrecoverable error:

    By kevin avent, February 15
    • 0 replies
    • 264 views
    • 
    • kevin avent
    • February 15

42. Summary and Description fields in Products are missing

    By MrocznyPiekarz, February 14
    • 0 replies
    • 189 views
    • 
    • MrocznyPiekarz
    • February 14

43. Wrong images on Most Viewed (PS 8.0.1 - dashproducts 2.1.1 -- possibly not fixed yet)

    By R4Z, February 14
    • 0 replies
    • 170 views
    • 
    • R4Z
    • February 14

44. Manually creating order - products pulled with zero price?

    By Zoltán Vasvári, February 14
    • 0 replies
    • 174 views
    • 
    • Zoltán Vasvári
    • February 14

45. Meta title, description does not show (Prestashop 8.1.2)

    By flencas, January 11
    • 3 replies
    • 458 views
    • 
    • Grlx
    • February 13

46. Bug Products with variations

    By Grlx, February 13
    • 0 replies
    • 161 views
    • 
    • Grlx
    • February 13

47. [BUG] Categories import - additional description missing field - presta 8.1.3

    By Grlx, February 13
    • 0 replies
    • 156 views
    • 
    • Grlx
    • February 13

48. Bug - supplier form does not exist when trying to save?

    By Zoltán Vasvári, February 12
    • 0 replies
    • 196 views
    • 
    • Zoltán Vasvári
    • February 12

49. Bug - Invalid $ number parameter: "" cannot be interpreted as a number in Prestashop 8

    By Zoltán Vasvári, February 12
    • 0 replies
    • 202 views
    • 
    • Zoltán Vasvári
    • February 12

50. A problem with the ps_facetedsearch module and a slowdown of the page and the server - many requests to the server and a subsequent big slowdown

    By Maxflor, February 12
    • 0 replies
    • 173 views
    • 
    • Maxflor
    • February 12

51. backend login 500 error at cloudways

    By ifs-net, January 26
    • 12 replies
    • 524 views
    • 
    • Nickz
    • February 9

52. Not working shopping cart after Upgrade 1.7.8.0 1 2

    By MuniGod, October 8, 2021
    • 111 replies
    • 38,296 views
    • 
    • vmthang
    • February 7

53. Class Customization not found (error)

    By GDPT, February 2
    • 1 reply
    • 217 views
    • 
    • GDPT
    • February 7

54. bug Products are not displayed in the back office in the catalog -> products

    By Anton_L, February 7   

    • back office
    • product
    • 0 replies
    • 258 views
    • 
    • Anton_L
    • February 7

55. symfony/symfony/src/Symfony/Component/Translation/Translator.php:512

    By ifs-net, February 5
    • 0 replies
    • 278 views
    • 
    • ifs-net
    • February 5

56. (!) Searching for products on Create order page

    By Tinox, January 28, 2021
    • 13 replies
    • 3,343 views
    • 
    • tank
    • February 2

57. Payment Module Not Displayed

    By mohd_adli, February 1
    • 0 replies
    • 243 views
    • 
    • mohd_adli
    • February 1

58. critical error after prestashop update - "You have requested a non-existent service "prestashop.adapter.multistore_feature"."

    By eSportBG, March 8, 2023
    • 2 replies
    • 1,615 views
    • 
    • dloghis
    • February 1

59. Problème activation url simplifiée SOUS SERVEUR WINDOWS

    By mohamed.chaieb, January 31
    • 0 replies
    • 242 views
    • 
    • mohamed.chaieb
    • January 31

60. Add products to the cart via API from an external script

    By D972, January 31
    • 0 replies
    • 212 views
    • 
    • D972
    • January 31

61. Duplicated Invoices For The Same Order

    By FPA, February 18, 2016
    • 5 replies
    • 970 views
    • 
    • VBLED
    • January 29

62. PHP Fatal error

    By AKH, January 27
    • 0 replies
    • 286 views
    • 
    • AKH
    • January 27

63. Solved - Product cannot be edited (after migration) due to ($reference) must be of type string, null given, called in (8.1)

    By Zoltán Vasvári, January 24   

    • solved
    • 5 replies
    • 492 views
    • 
    • PrestaServicePro
    • January 27

64. Product creation - URL deletes accent character instead of replacing it

    By kokosmin, January 26
    • 0 replies
    • 168 views
    • 
    • kokosmin
    • January 26

65. SOLVED Error 500 for BO, front end seems to be working

    By vampira, January 25
    • 2 replies
    • 307 views
    • 
    • vampira
    • January 25

66. Can't update the quantity of a product after migrating from 1.7.8.10 to 8.1.3

    By snowstone, January 24
    • 0 replies
    • 297 views
    • 
    • snowstone
    • January 24

67. Error 500 PHP Fatal error: Uncaught Error: Call to a member function setTemplate() on null in /config/smartyfront.config.inc.php:97

    By make69, July 6, 2023
    • 2 replies
    • 2,434 views
    • 
    • koblote
    • January 22

68. Urgent !! Bug in product personalization fields

    By PixGeek, January 22
    • 0 replies
    • 179 views
    • 
    • PixGeek
    • January 22

69. Compatibility Issue between PrestaShop v8.1.1, PS_ACCOUNTS Module v6.3.2, and PHP 8.0+

    By Hexawebit, January 19
    • 0 replies
    • 467 views
    • 
    • Hexawebit
    • January 19

70. Remote Asset not working

    By CarlosPopo, January 18
    • 0 replies
    • 167 views
    • 
    • CarlosPopo
    • January 18

71. Problem with faceted search

    By clubreseau, January 16
    • 6 replies
    • 334 views
    • 
    • Nickz
    • January 17

72. Cannot access the back office => bug when validating the login form

    By zebrenoir, January 16
    • 0 replies
    • 294 views
    • 
    • zebrenoir
    • January 16

73. Window outside no scroll function.

    By SliderFlash, January 12
    • 0 replies
    • 209 views
    • 
    • SliderFlash
    • January 12

74. error 16.1.22 difficult to add products, prestashop hangs

    By arturmam, January 11
    • 13 replies
    • 406 views
    • 
    • arturmam
    • January 12

75. Rows not removed from ps_stock_available upon combination removal. Wrong stock quantity

    By Shorty, September 2, 2023
    • 4 replies
    • 473 views
    • 
    • FabriceFrance
    • January 11

76. PS 8.0.1 Webservice generates wrong xml content for customers schema=blank

    By ivailoi1974, January 11
    • 0 replies
    • 193 views
    • 
    • ivailoi1974
    • January 11

77. Free shipping with cart rule show a percentage to 0.00%

    By génération cbd, January 10
    • 0 replies
    • 180 views
    • 
    • génération cbd
    • January 10

78. PB Context->emplyoee->id Warning: Attempt to read property "id" in prestashop 8.1

    By lyounsiweb, November 26, 2023
    • 2 replies
    • 861 views
    • 
    • AddWeb Solution
    • January 9

79. version 8.1.3 translations are not saved

    By andros1983, January 8
    • 1 reply
    • 288 views
    • 
    • mati7716
    • January 8

80. Invalid Supplier id: 0 error

    By skinnybloke, January 3
    • 1 reply
    • 448 views
    • 
    • skinnybloke
    • January 6

81. Session error

    By Mjims, January 5
    • 4 replies
    • 964 views
    • 
    • PrestaServicePro
    • January 5

82. Store's search engine doesn't work

    By Kst, November 20, 2023
    • 1 reply
    • 475 views
    • 
    • AddWeb Solution
    • January 4

83. Error: Maximum execution time of 30 seconds exceeded

    By Mrbhamz, January 3
    • 2 replies
    • 436 views
    • 
    • Zohaib-fk
    • January 4

84. Back-office not working anymore

    By Dune, January 3
    • 2 replies
    • 233 views
    • 
    • Dune
    • January 3

85. can't access products in backoffice

    By CrispinG, November 16, 2023
    • 1 reply
    • 451 views
    • 
    • AddWeb Solution
    • January 1

86. Prestashop 8.1 Admin Attempted to load class "DocBlockFactory" from namespace "phpDocumentor\Reflection". Did you forget a "use" statement for another namespace?

    By Roks, September 19, 2023
    • 1 reply
    • 908 views
    • 
    • tashkas
    • December 29, 2023

87. Smarty compile error ps_shoppingcart.php v3.0.0

    By WisQQ, December 28, 2023
    • 0 replies
    • 321 views
    • 
    • WisQQ
    • December 28, 2023

88. Issues with mod_rewrite and Image Display in PrestaShop on CentOS 7

    By Samuel_F, December 28, 2023
    • 0 replies
    • 292 views
    • 
    • Samuel_F
    • December 28, 2023

89. Products rearrange feature does not work if you want different orders for multishop.

    By amitawat58, December 28, 2023
    • 0 replies
    • 272 views
    • 
    • amitawat58
    • December 28, 2023

90. Categories not working in Paid Theme

    By HSE, December 17, 2023
    • 5 replies
    • 349 views
    • 
    • joseantgv
    • December 22, 2023

91. Display in frontend, no way to be found on back-office

    By vigoxena, December 20, 2023
    • 0 replies
    • 256 views
    • 
    • vigoxena
    • December 20, 2023

92. Import -> Load a data matching configuration not working

    By PetFine, December 19, 2023   

    • import
    • load
    • (and 1 more)

      Tagged with:

      • import
      • load
      • 8.1
    • 2 replies
    • 353 views
    • 
    • PetFine
    • December 20, 2023

93. Module Upload keeps failing - Hosted environment

    By Greatness, December 1, 2023
    • 4 replies
    • 399 views
    • 
    • JBW
    • December 18, 2023

94. Product Pack - issue with stock "decrement only the products of the pack"

    By Gaxel58, April 29, 2022   

    • product
    • pack
    • (and 2 more)

      Tagged with:

      • product
      • pack
      • bug
      • stock
    • 2 replies
    • 1,070 views
    • 
    • ps_developer
    • December 17, 2023

95. Bug de seguridad en formulario datos-personales a través del parámetro POST

    By marloru, December 14, 2023
    • 0 replies
    • 244 views
    • 
    • marloru
    • December 14, 2023

96. Invisible product image on BO product page on Prestashop 8.1

    By ad-pro.fr, November 14, 2023
    • 8 replies
    • 843 views
    • 
    • plutten22
    • December 14, 2023

97. 500 internal server problem when I access my prestashop backoffice

    By Kalared, December 12, 2023
    • 1 reply
    • 251 views
    • 
    • PrestaServicePro
    • December 12, 2023

98. ps 8.1 - Product Import Issue

    By fmguitar, December 11, 2023
    • 0 replies
    • 167 views
    • 
    • fmguitar
    • December 11, 2023

99. Problem when i search my website in Google

    By Kalared, December 11, 2023
    • 3 replies
    • 344 views
    • 
    • solsol69
    • December 11, 2023

100. ps_basic_edition makes some modals unusable in backoffice

     By brrt, November 14, 2023
     • 2 replies
     • 468 views
     • 
     • brrt
     • December 9, 2023