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Support by PrestaShop
Save time with advice and hands-on technical help from our experts.
One shot | Essential | Premium | Deluxe | |
---|---|---|---|---|
Hours | 3h | 6h | 12h | 20h |
Valid for | 1 month | 1 year | 1 year | 1 year |
Ticket creation and real-time follow up | check | check | check | check |
Installation advice (hosting, modules and themes) | check | check | check | check |
Addons module installation (excluding configuration) | check | check | check | check |
Theme installation | check | check | check | check |
Back office configuration and native modules | check | check | check | check |
Expert advice | check | check | check | |
CSV catalog import | check | check | ||
Audit marketing by a specialist | Option | check | ||
Professional SEO audit | Option | check | ||
Phone support: 30 min per month | check |
Hours | 3h |
Valid for | 1 month |
Ticket creation and real-time follow up | check |
Installation advice (hosting, modules and themes) | check |
Addons module installation (excluding configuration) | check |
Theme installation | check |
Back office configuration and native modules | check |
Expert advice | |
Import csv catalog | |
Audit marketing by a specialist | |
Professional SEO audit | |
Phone support: 30mn |
Hours | 6h |
Valid for | 1 year |
Ticket creation and real-time follow up | check |
Installation advice (hosting, modules and themes) | check |
Addons module installation (excluding configuration) | check |
Theme installation | check |
Back office configuration and native modules | check |
Expert advice | check |
Import csv catalog | |
Audit marketing by a specialist | |
Professional SEO audit | |
Phone support: 30mn |
Hours | 6h |
Valid for | 1 year |
Ticket creation and real-time follow up | check |
Installation advice (hosting, modules and themes) | check |
Addons module installation (excluding configuration) | check |
Theme installation | check |
Back office configuration and native modules | check |
Expert advice | check |
Import csv catalog | check |
Audit marketing by a specialist | Option |
Professional SEO audit | Option |
Phone support: 30mn | Option |
Hours | 6h |
Valid for | 1 year |
Ticket creation and real-time follow up | check |
Installation advice (hosting, modules and themes) | check |
Addons module installation (excluding configuration) | check |
Theme installation | check |
Back office configuration and native modules | check |
Expert advice | check |
Import csv catalog | check |
Audit marketing by a specialist | check |
Professional SEO audit | check |
Phone support: 30mn | check |
Grow your store with PrestaShop’s latest features.
PrestaBox to PrestaShop Download | PrestaShop Cloud to PrestaShop Download | PrestaShop Download Update | |
---|---|---|---|
Backup current store | check | check | check |
Maintenance for current themes and modules | check | ||
Store update with latest version of PrestaShop | check | check | |
Hosting included | |||
Your choice of premium theme (pack offer) | check | check | |
Payment module installation (pack offer) | check | check | |
10 user support tickets | |||
15% off PrestaShop modules (pack offer) | check | check | |
Access to source code | check | check | check |
Access to database | check | check | check |
Backup current store | check |
Maintenance for current themes and modules | |
Store update with latest version of PrestaShop | check |
Hosting included | |
Your choice of premium theme (pack offer) | check |
Payment module installation (pack offer) | check |
10 user support tickets | |
15% off PrestaShop modules (pack offer) | check |
Access to source code | check |
Access to database | check |
Backup current store | check |
Maintenance for current themes and modules | check |
Store update with latest version of PrestaShop | |
Hosting included | |
Your choice of premium theme (pack offer) | |
Payment module installation (pack offer) | |
10 user support tickets | |
15% off PrestaShop modules (pack offer) | |
Access to source code | check |
Access to database | check |
Backup current store | check |
Maintenance for current themes and modules | |
Store update with latest version of PrestaShop | check |
Hosting included | |
Your choice of premium theme (pack offer) | check |
Payment module installation (pack offer) | check |
10 user support tickets | |
15% off PrestaShop modules (pack offer) | check |
Access to source code | check |
Access to database | check |
Save yourself time and let our experts do the dirty work.
Password 49.99 € | Intervention 99.99 € | Installation 149.99 € | Store Backup 149.99 € | |
---|---|---|---|---|
Back office access recovery | check | |||
Store installation | check | |||
Theme installation | check | check | ||
Installation of purchased Addons modules (excluding configuration) | check | |||
Installation of purchased Addons modules ( configuration included) | check | |||
Back office and native module configuration | check1h | |||
Technical intervention | check1h | |||
PrestaShop Cloud backup and recovery | check |
Back office access recovery | check |
Store installation | |
Theme installation | |
Installation of purchased Addons modules (excluding configuration) | |
Installation of purchased Addons modules ( configuration included) | |
Back office and native module configuration | |
Technical intervention | |
PrestaShop Cloud backup and recovery |
Back office access recovery | |
Store installation | |
Theme installation | check |
Installation of purchased Addons modules (excluding configuration) | check |
Installation of purchased Addons modules ( configuration included) | |
Back office and native module configuration | check1h |
Technical intervention | check1h |
PrestaShop Cloud backup and recovery |
Back office access recovery | |
Store installation | check |
Theme installation | check |
Installation of purchased Addons modules (excluding configuration) | |
Installation of purchased Addons modules ( configuration included) | check |
Back office and native module configuration | |
Technical intervention | |
PrestaShop Cloud backup and recovery |
Back office access recovery | |
Store installation | |
Theme installation | |
Installation of purchased Addons modules (excluding configuration) | |
Installation of purchased Addons modules ( configuration included) | |
Back office and native module configuration | |
Technical intervention | |
PrestaShop Cloud backup and recovery | check |
New to ecommerce? Our starter pack has everything you need to start your ecommerce store.
Download | |
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Store installation | check |
Premium theme installation | check |
Installation of starter pack modules | check |
Back office and native module configuration | check |
Level 1 user training | check |
6h support assistance | check |
Store installation | check |
Premium theme installation | check |
Installation of starter pack modules | check |
Back office and native module configuration | check |
Level 1 user training | check |
6h support assistance | check |
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