iAdvize is a solution to manage customer relationship by online chat, allowing to answer visitor queries in real time, and to guide them towards the solution or product matching their needs.
iAdvize is displayed as a chat bar at the bottom of the browser window, remaining visible throughout the navigation, according to agents’ availability or behavioral targeting rules.
If they need assistance or advice during the navigation, visitors may ask for help to a site representative at any time.
Humanize your website
Give a human touch to your website and allow your visitors to contact you directly through live chat.
Increase your sales!
Reassure your visitors and recover lost sales by offering your help at the right time using behavioral targeting rules.
Teleport yourself next to your visitors
Your remote support staff loses precious time when trying to blindly help your visitors. With iAdvize, they can see the user’s screen and can easily show them the most efficient solution.
Monitor your performances
Measure how iAdvize improves your sales, monitor the activity of your agents and track customer satisfaction.
The iAdvize module will be available by default in PrestaShop version 1.4. A compatible module with version 1.3 is already available on our download page.
Just sign up on iAdvize.com and then activate the iAdvize module in your PrestaShop Back Office!