7 useful tips to turn complaints into a great customer experience

7 useful tips to turn complaints into a great customer experience

Did you know that as many as 66% of unhappy clients say they refuse to go back to a company they’ve had a bad customer experience with? Pretty scary.

In today’s video, Jeremy Tree, Business Development Manager at Youstice, lays out 7 ways to avoid ruffling your customers’ feathers when dealing with negative feedback. Read more

ambassador

Meet Jayasilen, Ambassador of the month | November 2016

Jayasilen, our Ambassador of Malaysia, is working in Kuala Lumpur for a nutritional supplements company, where he is in charge of the online business, through a store powered by PrestaShop. He is the proof that PrestaShop is easy to use and user-friendly, as him and his assistant don’t have an IT background. To reward his loyalty, we chose him to be the Ambassador of November! Check out below his great answers to our questions. Read more


DIY and e-commerce: How to breathe new life into a traditional market

DIY and e-commerce: How to breathe new life into a traditional market

The Spanish company SelfPackaging recently breathed new life into a traditional and widely marketed product by developing a comprehensive range of fully customizable and easy-to-assemble packaging. Read more