Yes, yes another online support module

With Remote Desktop!

There is also an addon for BackOffice HERE

If anybody try it let me know if it work fine thanks!

Fine, thanks for great job… but it is “PHPONLINE” live support, that is flash interface, I’m using it in other website…
It’s nicer, but not better than craftysyntax (it’s module available here too) …

But both these live helps are not enough for prestashop users I think… Please, try to make a module with LIVEZILLA !!! it’s a BEST LIVE HELP ))))))))))))

http://www.livezilla.net
download and make module pls… it has remote desktop too, but it also has remote VIEW (what client views right now) and GEOLOCATIONS (clients location from satelite…) and you can redirect clients page and much more good and usable things…

Why do you need a module for it if you just can copy the code and pasted anywhere that you want! I like phponline is very simple it has all that you need plus only 3 tables for your db

I made a Back Office Tab for it!

http://s141.photobucket.com/albums/r56/hieloiceberg/th_live-help-bo-crop.gif

hey nice module heilo… works great… thanks

hieloiceberg - 04 Janvier 2009 04:01 AM

If anybody try it let me know if it work fine thanks!

Keeps telling me that the tab does not exist.

Looks like it is not saving home when I go back and look at the tab.

Any suggestions?

Did you follow the instructions?

Ok if you open the folder: adminXXX and tab you will find this file AdminOnLine.php just upload that to you admin/tab directory and when you are creating the new tab like it shows in the image or the instructions you have to name the class AdminOnLine and thats it the name of the tab can be anything that you want just the class name have to be “AdminOnLine”

Did anybody else had problems with it?

hieloiceberg - 06 Janvier 2009 11:04 PM

Did you follow the instructions?

Ok if you open the folder: adminXXX and tab you will find this file AdminOnLine.php just upload that to you admin/tab directory and when you are creating the new tab like it shows in the image or the instructions you have to name the class AdminOnLine and thats it the name of the tab can be anything that you want just the class name have to be “AdminOnLine”

Did anybody else had problems with it?

Thanks! I forgot to cap the O and the L. I am good to go thank you again.

Ok new problem. Getting cannot connect to MySQL server.

Hi

Go to modules —> blockphponline —-> config.php

You need to edit that file so the module can connect to your database.

Static - 07 Janvier 2009 03:06 AM

Hi

Go to modules —> blockphponline —-> config.php

You need to edit that file so the module can connect to your database.

I am just the problem child. That is now working but some reason I cannot log in.

are you using the correct login info supplied in the readme.txt?

Sabres - 07 Janvier 2009 05:04 AM

I am just the problem child.

I had to uninstall and redo the whole thing over again. Works now. Thank you so much for the help.

Sabres - 07 Janvier 2009 05:43 PM

I had to uninstall and redo the whole thing over again. Works now. Thank you so much for the help.

Great Sabres!! I’m glad to hear that

Maybe you can show us your work