Hi,,, i forgot the admin password and i don know how to enter to the site…
can anyone tell me what to do????

I assume your talking about the prestashop Backoffice
Have you requested new password

Yes im talking about the backoffice…
and i cant request a new password, because i dont have a mail server in this computer… I make the changes n this one, and then upload the database to the one that its in the server…

Thnx.. forur answer

OK have you got access to your mysql
either root access or possibly something like phpmyadmin

Yes i have acces to phpmyadmin…

PM me the details & I will reset your password for you

I have not received PM from you so all you have to do is reset the password in the DB using myphpadmin
the table you will be updating is ps_employee & the field to update is passwd which uses MD5 which you can generate below

first generate a new password using this link
http://www.adamek.biz/md5-generator.php

Next copy & paste the MD5 sample below using test as the string (only copy & paste in bold)
md5(“test”) = “098f6bcd4621d373cade4e832627b4f6“

replace your current unknown MD5 password with your new one & then you will be able to login
hope that helps

OK,,, really thanks a lot… im going to see if it worksand i tell you…

No…i doesnt work man…

There is 1 error

I really dont know what to do…
Does prestashop saves in another place the password information to prevent this sort of things¿

Send me the access to myphpadmin & I will fix this for you

Hello Prestashop Team

I have the same issue, however I know my password and username, however it is not working. I really need some help.
I need to login to the back-end to finish the site. Please help.

Same problem here. Can change admin details through DB but still getting “1. employee does not exist, or bad password “ alert. I assume this is cookie related. Can anyone advise how to resolve this?

Please anyone with this issue help Matt & the Dev-Team resolve this issue
this must be an issue which relates to certain hosts anyone on GODADDY
http://www.prestashop.com/bug_tracker/view/178/

meanwhile have you a backup of your old settings.inc.php before upgrading if you have followed the instructions carefully you should have this backup, all you need to do as a temporary fix is replace both your COOKIE_KEY & COOKIE IV with the old values although as Matt has said this should not of changed

Thanks for the quick reply amwdwsign. This problem began when I cleared the cookies on Firefox. I still have my original settings.inc.php with its cookie values but prestahop doesn’t want to know….

Please report this here
http://www.prestashop.com/bug_tracker/view/178/

Hello everybody
i face the same situation :
i install prestashop last version, on another PC than the mine, and then injected the saved zipped Data base, and ow i can’t connect even if i typped the right login and password !

I don’t know if it is a bug or if it is something that should be done in the export/import procedure that is not mentionned (in this case i a volunteer to write it down in the Wiki)

I try to change the password with md5, but it doesn’t work.

I don’t have my old setting-inc.php because i didn’t kwown it was necessary to ave this file when exporting DB (the tutorial doesn’t mention it)

As a result i should have work on my shop this week, and i can’t do anything, too bad :-( I’m quite desesperate (but not hous wife) !

Is there a solution or is the only thing to do is to wait the time i could return my old PC ???

Thank you for helping