Hi

I’ve followed the instructions in the analytics module instructions, and input my id, but google analytics is saying that Tracking is Not Installed.

Do I need to input the id in the root folder as well, via my file manager?

Stampy

Place the code google supplies in the footer.php (in the root) AFTER ?>

Will work fine then.

Mine does

Worked a treat – thanks pc!

Just had the same problem, solution worked great, Thanks!

You shouldn’t copy/paste this Javascript code yourself :|

Google analytics module provided in PrestaShop is already displaying, you just have to fill your ID in “Configure”

Ok, so we definately don’t past the code anywhere? I’m confused with what works and what doesn’t.

I had originally pasted the code in the footer php, and it worked for a couple of days and then stopped reporting any info.

I’ve added it the code into the module now and not pasted it in the footer. How do I test whether it’s working?

Can you give us your website url?

Thanks

Sure, it’s http://www.sentientcom.co.uk.

Thanks Bruno.

Hi,

I don’t know what you’ve done, but now it works.
I can see the script in your pages and I saw 2 queries to google from your website.

Cool. I just input the code into the module in the admin section. My store was upgraded to the latest version of Prestashop yesterday, so I don’t know if that’s helped.

The main thing is it’s working!

Thanks Bruno.