withypitts

ON further investigation, customer records duplicated in DB. Resolved now.

Issue seems to be an override: /home/withypit/public_html/presta17/override/classes/Customer.php on line 67 Assistance gratefully received. Fatal error: Uncaught Error: Call to undefined method Validate::isPasswd() in /home/withypit/public_html/presta17/override/classes/Customer.php:67 Stack trace: #0 /home/withypit/public_html/presta17/classes/form/CustomerLoginForm.php(72): Customer->getByEmail('admin@withypitt...', 'Gr33n2023Gr33n') #1 /home/withypit/public_html/presta17/classes/checkout/CheckoutPersonalInformationStep.php(77): CustomerLoginFormCore->submit() #2 /home/withypit/public_html/presta17/classes/checkout/CheckoutProcess.php(76): CheckoutPersonalInformationStepCore->handleRequest(Array) #3 /home/withypit/public_html/presta17/controllers/front/OrderController.php(252): CheckoutProcessCore->handleRequest(Array) #4 /home/withypit/public_html/presta17/classes/controller/Controller.php(319): OrderControllerCore->initContent() #5 /home/withypit/public_html/presta17/classes/Dispatcher.php(510): ControllerCore->run() #6 /home/withypit/public_html/presta17/index.php(28): DispatcherCore->dispatch() #7 {main} thrown in /home/withypit/public_html/presta17/override/classes/Customer.php on line 67

Thank you for the advice and guidance folks, platform now working (I think?) as it should. So, problem resolved, skill set advanced (IO have learnt quite a bit) and, hopefully, all systems go!

Thank you. After doing this problem remained, so, disabled all overrides (as far as I can see there are no other modules in Override, and problem solved. Thank you so much Regards Richard

OK, I disables the module by setting Active to 0 in the database. Problem still exists though.

Thank you. So I identified the module ( * module: lecmprepass * date: 2023-06-21 13:02:50 * version: 1.0.0 || used to migrate passwords when migrating from Opencart. I've tried to both Disable and Uninstall the module but am unable to do so. Could not perform action disable for module undefined Could not perform action uninstall for module undefined I assume that just deleting would not be the best outcome? Thanks for you guidance.

Prestashop 8.0.4 PHP V 8.0 Standard install mid July 2023 Seeing this error: Fatal error: Uncaught Error: Call to undefined method Validate::isPasswd() in /home/withypit/public_html/presta17/override/classes/Customer.php:67 Stack trace: #0 /home/withypit/public_html/presta17/classes/form/CustomerLoginForm.php(72): Customer->getByEmail('support@withypi...', '***********') #1 /home/withypit/public_html/presta17/controllers/front/AuthController.php(58): CustomerLoginFormCore->submit() #2 /home/withypit/public_html/presta17/classes/controller/Controller.php(319): AuthControllerCore->initContent() #3 /home/withypit/public_html/presta17/classes/Dispatcher.php(510): ControllerCore->run() #4 /home/withypit/public_html/presta17/index.php(28): DispatcherCore->dispatch() #5 {main} thrown in /home/withypit/public_html/presta17/override/classes/Customer.php on line 67 Ho do I fix this anyone? Thanks Richard

Thanks, the error message does indicate that, I wondered if anyone esle had experienced it. Thanks again

8.0.4 Front Office PHP 8.0

PHP Fatal error: Uncaught Error: Call to undefined method Validate::isPasswd() in /home/xxxxxxxt/public_html/xxxxxxx/override/classes/Customer.php:67 Stack trace: #0 /home/withypit/public_html/presta17/classes/form/CustomerLoginForm.php(72): Customer->getByEmail('support@freedom...', 'R3d2023PurPl3') #1 /home/withypit/public_html/presta17/classes/checkout/CheckoutPersonalInformationStep.php(77): CustomerLoginFormCore->submit() #2 /home/withypit/public_html/presta17/classes/checkout/CheckoutProcess.php(76): CheckoutPersonalInformationStepCore->handleRequest(Array) #3 /home/withypit/public_html/presta17/controllers/front/OrderController.php(252): CheckoutProcessCore->handleRequest(Array) #4 /home/withypit/public_html/presta17/classes/controller/Controller.php(319): OrderControllerCore->initContent() #5 /home/withypit/public_html/presta17/classes/Dispatcher.php(510): ControllerCore->run() #6 /home/withypit/public_html/presta17/index.php(28): DispatcherCore->dispatch() #7 {main} thrown in /home/withypit/public_html/presta17/override/classes/Customer.php on line 67 How do I get this fixed?

I cloned my shop using Softaculus to setup a separate domian to create multishop environment. All appeared to be working OK with a main shop and two secondary shops. Now when a custoemr of the main shop creates a shopping cart they encounter difficulties completing the purchase, guest account or customer accounts not being created. As not many are actually rpeorting the problems they encounter it is difficult to diagnose. Does anyone have any thoughts as to wehere we might look to see where the setup is failing?

When trying to add an order in BO the first thing is to select Customer in search bar. This fails although the customer exists along with the address and previous orders placed by the customer in FO. How is this corrected? Advice please! Regards Richard

So the situation has changed. The error is now "No Payment Modules have been installed." We have the standard Paypal and Bank Wire installed and enabled. Also, Payment on Collection is installed but Disabled. In the Payments Module Country restrictions are set as: Pound Bank Wire and Paypal checked Customer Currency Both unchecked Shop default currency Both unchecked Please mark each checkbox for the currency, or currencies, in which you want the payment module(s) to be available. This implies that Paypal button can be schecked for all but it will only allow one button to be checked. This error is occuring randomly as some customers are managing to checkout and pay. Any ideas?

AT WITS END. I have a problem with the Checkout process. Customers are not able to pay because "Payment Type not Selected". I understand this may be an issue with County / Currency setting in Configuration. When I go to >Advanced Parameters >Configuration Information all I get is a 500 Error. I have checked and amended Permissions in Config folder. My customers are not buying from me becasue they cannot check out and pay. I am losing business during a busy time of my year. What should I be looking at to fix this fault? Thanks for any help anyone can give me, Richard

After much research and frustration I discover that if I delete all cookies the home page appears correctly. I then process a manual order, end it and wish to return to the Home page to find that the error occurs again, that is, a logo and a horizintal bar but no content. Delete cookies, all OK again. What is causing this behaviour? My customers are experiencing this as well and I am losing business. Other than abandoning Prestashop, what can I do to resolve this issue?