kentsang

Hi, my Prestashop version is 1.6.0.8 And the paypal version is : 1.3.8 Situation: It works well in English when i choose the shop language in English. But it has some errors in other language.....both in live mode or sandbox mode ------------------------- [Other language] After payment via paypal, it redirect to my shop. And it shows the following error message: Unfortunately, an error occurred during the transaction. Please double-check your credit card details and try again. If you need further assiastance, feel free to contact us anytime. (Your Order's Reference: ESXXXXXXXX) When i check it in admin dashboard, the transaction detail of Paypal and invoice in this order was disappear and cannot full refund via Paypal. and i found a strange sentence: This order has been placed more than 60 days ago or no transaction details are available. Therefore, it cannot be refunded anymore. But still has basic information in this order-what product in this order, prices, what customer...and a message in private from paypal- please check the attachment image..Thanks. Please help me....This shop had been run in live site...Thank you..

Hi, my Prestashop version is 1.6.0.8 And the paypal version is : 1.3.8 Situation: It works well in English when i choose the shop language in English. But it has some errors in other language.....both in live mode or sandbox mode ------------------------- [Other language] After payment via paypal, it redirect to my shop. And it shows the following error message: Unfortunately, an error occurred during the transaction. Please double-check your credit card details and try again. If you need further assiastance, feel free to contact us anytime. (Your Order's Reference: ESXXXXXXXX) When i check it in admin dashboard, the transaction detail of Paypal and invoice in this order was disappear and cannot full refund via Paypal. and i found a strange sentence: This order has been placed more than 60 days ago or no transaction details are available. Therefore, it cannot be refunded anymore. But still has basic information in this order-what product in this order, prices, what customer...and a message in private from paypal- please check the attachment image..Thanks. Please help me....This shop had been run in live site...Thank you..