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kakey25

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  1. Hi I was using the 1 click upgrade from 1.6.09 - 1.6.11 its failed during the upgrade process and wont roll back. I can still see the store and the top bar in the admin side of the store but nothing else for the admin side but a blank screen. The store appears to still work. Please help The backup failed at classes/address.php Thanks Katy
  2. @ DigitNZ do you happen to have a script that does it (see your reply below) or a link to the hack? Yes - A hack to fix is to disable and re-enable the categories in the order you want to them to appear. Hopefully this bug will be fixed in the next version. Merry Xmas Happy New Year
  3. Has anyone found a solution for this issue yet? Somebody make my Christmas
  4. I've tried this it doesn't work in multi store - it allows you to move the categories but then it doesn't save there position even though it reorders their numbers to show you've moved them if you refresh the page or navigate away from the page and comeback the categories are right back where they were before the original move. This is holding back the launch of our store and stopping my development of the rest of our catalogue. Any help would be greatly received
  5. How do I manually set the category order? I am trying to reorder my categories on my site: http://new-server-735226.bitnamiapp.com/prestashop/ I do not want alphabetical order nor do I want the order the appear in the database please help as there is not much about this online - that I've found as yet. Thank you in advance Katy
  6. [PrestaShop] Fatal error in module smarty_internal_write_file: Uncaught exception 'SmartyException' with message 'unable to write file /opt/bitnami/apps/prestashop/htdocs/cache/smarty/compile/f4/b8/75/wrt53f3c2307472d1.05509327' in /opt/bitnami/apps/prestashop/htdocs/tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /opt/bitnami/apps/prestashop/htdocs/tools/smarty/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('/opt/bitnami/ap...', 'compileTemplateSource() #2 /opt/bitnami/apps/prestashop/htdocs/controllers/admin/AdminModulesController.php(1349): Smarty_Internal_TemplateBase->fetch('controllers/mod...') #3 /opt/bitnami/apps/prestashop/htdocs/classes/controller/Controller.php(180): AdminModulesControllerCore->initContent() #4 /opt/bitnami/apps/prestashop/htdocs/classes/Dispatcher.php(373): ControllerCore->run() #5 /opt/bitnami/apps/prestashop/htdocs/a
  7. After doing the file permissions I get: Same Error: "install" directory is missing http://ec2-54-76-117-52.eu-west-1.compute.amazonaws.com/prestashop/en/ http://ec2-54-76-117-52.eu-west-1.compute.amazonaws.com/prestashop/administration/index.php
  8. Yes I can see that Have a back up of shop files from a while ago Do you think I could just get away with a db restore?
  9. Hi have done that and get a bizarre error: Error: "install" directory is missing I haven't deleted anything
  10. Ok fair enough Just done it - Ouch! Now have an HTTP 500 error....looks like the DB isn't very happy?
  11. Hi I've looked and files are 644 or 664 - its a bitnami one click set up - all was working fine had 2500 approx. products in there already did a csv import with nearly 5000 products in and since then I have a white screen and no categories. Any help would be much appreciated, have messaged you some login details kind regards Katy
  12. All files are 755 can supply you login details if you think you could help?
  13. Hi I ran a CSV file import yesterday and now prestashop 1.6 is giving me this error: Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file /opt/bitnami/apps/prestashop/htdocs/cache/smarty/compile/4d/24/a9/wrt53dfcd430b2dc1.74572351' in /opt/bitnami/apps/prestashop/htdocs/tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /opt/bitnami/apps/prestashop/htdocs/tools/smarty/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('/opt/bitnami/ap...', '<?php /* Smarty...', Object(Smarty)) #1 /opt/bitnami/apps/prestashop/htdocs/tools/smarty/sysplugins/smarty_internal_templatebase.php(155): Smarty_Internal_Template->compileTemplateSource() #2 /opt/bitnami/apps/prestashop/htdocs/classes/controller/Controller.php(402): Smarty_Internal_TemplateBase- >fetch('controllers/mod...') #3 /opt/bitnami/apps/prestashop/htdocs/controllers/admin/AdminModulesController.php(307): ControllerCore- >smartyOutputContent('controllers/mod...') #4 /opt/bitnami/apps/prestashop/htdocs/classes/controller/AdminController.php(673): AdminModulesControllerCore- >aja in /opt/bitnami/apps/prestashop/htdocs/tools/smarty/sysplugins/smarty_internal_write_file.php on line 44 [PrestaShop] Fatal error in module smarty_internal_write_file: Uncaught exception 'SmartyException' with message 'unable to write file /opt/bitnami/apps/prestashop/htdocs/cache/smarty/compile/4d/24/a9/wrt53dfcd430b2dc1.74572351' in /opt/bitnami/apps/prestashop/htdocs/tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /opt/bitnami/apps/prestashop/htdocs/tools/smarty/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('/opt/bitnami/ap...', 'compileTemplateSource() #2 /opt/bitnami/apps/prestashop/htdocs/classes/controller/Controller.php(402): Smarty_Internal_TemplateBase- >fetch('controllers/mod...') #3 /opt/bitnami/apps/prestashop/htdocs/controllers/admin/AdminModulesController.php(307): ControllerCore- >smartyOutputContent('controllers/mod...') #4 /opt/bitnami/apps/prestashop/htdocs/classes/controller/AdminController.php(673): AdminModulesControllerCore- >aja And my categories have disappeared and none of the new product is showing. IF you could help that would be great - its driving me insane! Many thanks in advance Katy
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