shawnplep

Hello, I am trying to set up my Customer Service Options (under Customers->Customer Service in the Back office). Our support email address is handled by Gmail. I want to be able to get those emails in my email client (like I currently am able to do) as well as in Gmail...and in Prestashop. Presumably this type of setup is the reason that Prestashop has a place for IMAP settings here. The problem is, I can't seem to get it to work! It seems I've tried every combination of settings in the Yes/No options in that section and I followed what looks like the correct Gmail IMAP settings. I have the following: IMAP Url: imap.gmail.com IMAP Port: 993 ...and the proper Gmail address and password. I have also tried using imap.googlemail.com. But nothing works. When I try to "Sync" is see the following error.... TECHNICAL ERROR: unable to sync. Details: Error thrown: [object Object] Text status: parsererror This is such a basic, elementary feature that I have to believe I've overlooked something simple. Can anyone tell me how you got it to work? Thanks!!