bgood3354

Solved the problem. The store was corrupted, so I built a new store and the above problem went away. For what it's worth: I recommend not following the installation instructions, in part. When the instructions say to upload the extracted files from the downloaded zip file you will have to upload 6400+ files and I think this is where my problems started. Filezilla gave a few errors but also gave the impression that, through retries, it resolved the problems. Obviously not. So, on the rebuild effort I used FileZilla to upload the zip file to my server then used the server's File Manager to extract the files and place them in the correct place. It took a few more steps but less time because uploading the zip file was significantly faster than uploading all those uncompressed files, plus no errors.

Solved the problem. The store was corrupted, so I built a new store and the above problems went away. For what it's worth: I recommend not following the installation instructions, in part. When the instructions say to upload the extracted files from the downloaded zip file you will have to upload 6400+ files and I think this is where my problems started. Filezilla gave a few errors but also gave the impression that, through retries, it resolved the problems. Obviously not. So, on the rebuild effort I used FileZilla to upload the zip file to my server then used the server's File Manager to extract the files and place them in the correct place. It took a few more steps but less time because uploading the zip file was significantly faster than uploading all those uncompressed files, plus no errors.

I am using PS 1.6.0.8. I have not been able to get carriers assigned to domestic (USA) orders even though I installed USPS and UPS modules so tried this test. 1. Turned on all Zones. 2. Turned on several different countries. 3. Confirmed that US has States turned on. 4. Confirmed that the states involved in my test are Enabled. 5. Disabled all current carriers and created a new custom "Test Carrier" and set parameters so that "Test Carrier" could ship any box under 1000 pounds to anywhere in the world for $10. See attached screen grabs. 6. I changed the Default Carrier to "Test Carrier" 7. Created a new test user with an address in the same state as my store and place an item (shipping weight = 1 pound) into shopping cart and proceeded to checkout. As you can see from the attached I still get a "No Carrier" message. Is there any way to fix this short of deleting my entire store and starting over? Thanks, Bob

I have tried everything I can think of but still no success. 1. I have the Free Shipping feature disabled by placing a 0 in the field -- see attached "Shipping Preferences Screen" 2. I have populated the products Shipping page with viable data -- see attached "Product Shipping Screen" 3. Have installed/configured both the USPS and UPS APIs Yet, as you can see in "Shopping Cart Window" attached it still says Free Shipping. Can anyone please give me a clue as to how to fix this? I'm really eager to get the store online but can't do it with "Free Shipping" for every order. Thanks, Bob

That was perfect. Thanks for solving my issue!

Prestawin24 In your store admin area click Preferences > Store Contacts. I made those types of edits in that area and it worked for the themes I'm using. Bob

In the default bootstrap theme, in PS 1.6.0.8, when loaded with demo data there is a menu bar just above the scrolling images that lists 3 of the store's demo categories. (See attached "Demo Menu Bar" screen grab for reference.) After I striped the demo data and loaded my categories, none of my new categories show up in that area and now all I have is "Blog." At first I thought this was an issue for the theme so I purchased/installed "Book Prestashop Theme - PRS010017" and it exhibits the same results (see attached "My Store Menu Bar"). In fact, I've turned on the new templates Category list on the left column so you can see the new catagories but all I have at the top is the "Blog." How do I remove the Blog entry and get my categories up to that menu bar? Thanks for the help. Bob

I've just downloaded/installed PS 1.6.0.8 and am configuring my store, default-bootstrap theme (currently). Have 2 issues that I see at the moment. (I have followed the install guide and deleted all of the demo data, optimized the database and 'deactivated' the shop in Preferences>Maintenance while I'm doing all of this setup work.) 1. All my test orders come up with "Free Shipping" even though I've gone to Shipping>Preferences and set Handling Charges and the Free Shipping $ and LBS all to 0 (zero). I've even tried raising the Free Shipping to $1000 and 1000 pounds but no change. What do I do to get rid of the Free Shipping? 2. I've installed both a USPS shipping module and a UPS shipping module and configured both with their API login/link info. However, if I take a test order all the way to the shipping stage it says "no carriers available" for the order. When I go to Shipping>Carriers I have 22 now listed and I have bulk selected them and then bulk "enabled" them. What do I need to do get the carriers working? Thanks, Bob