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  1. Hi. Can anyone help me? I have been trying to upload a CSV combinations file. It sits doing its thing for a while and then I get a server error message. When I look up the cPanel error log I get the following Fri Jul 25 04:55:37 2014] [error] [client 202.60.68.176] File does not exist: /home/kerbride/public_html/500.shtml [Fri Jul 25 04:55:37 2014] [error] [client 202.60.68.176] SoftException in Application.cpp:357: UID of script "/home/kerbride/public_html/rvphpinfo543681/_rvphpinfo.php" is smaller than min_uid Has anyone else encountered this? Does anyone understand what it means? I contacted my web hosting provider whom said that it was a file permissions and ownership issue however he says that when he tried navigates to /home/kerbride/public_html/rvphpinfo543681/ it didn't exist. Hope someone can help me. Thanks in advance. Simon
  2. Hi. Can anyone help me? I have been trying to upload a CSV combinations file. It sits doing its thing for a while and then I get a server error message. When I look up the cPanel error log I get the following Fri Jul 25 04:55:37 2014] [error] [client 202.60.68.176] File does not exist: /home/kerbride/public_html/500.shtml [Fri Jul 25 04:55:37 2014] [error] [client 202.60.68.176] SoftException in Application.cpp:357: UID of script "/home/kerbride/public_html/rvphpinfo543681/_rvphpinfo.php" is smaller than min_uid Has anyone else encountered this? Does anyone understand what it means? I contacted my web hosting provider whom said that it was a file permissions and ownership issue however he says that when he tried navigates to /home/kerbride/public_html/rvphpinfo543681/ it didn't exist. Hope someone can help me. Thanks in advance. Simon
  3. Hi there. I recently had this error display whilst trying to upload a csv file of combinations. I'm not sure what it means or how to fix this. Bellow is the error I receive and I have also attached a screen dump of the issue. Any help on this matter would be greatly appreciated. I want my store to go live and this is the only thing standing in my way. [PrestaShopException] Property Combination->reference length (41) must be between 0 and 32 at line 837 in file classes/ObjectModel.php 831. 832. $message = $this->validateField($field, $this->$field); 833. if ($message !== true) 834. { 835. if ($die) 836. throw new PrestaShopException($message); 837. return $error_return ? $message : false; 838. } 839. } 840. 841. return true; •ObjectModelCore->validateFields - [line 255 - classes/ObjectModel.php] - [0 Argument] •ObjectModelCore->getFields - [line 455 - classes/ObjectModel.php] - [0 Argument] •ObjectModelCore->add - [line 120 - classes/Combination.php] - [2 Arguments] •CombinationCore->add - [line 1510 - classes/Product.php] - [0 Argument] •ProductCore->addAttribute - [line 1255 - classes/Product.php] - [12 Arguments] •ProductCore->addCombinationEntity - [line 1913 - controllers/admin/AdminImportController.php] - [15 Arguments] •AdminImportControllerCore->attributeImport - [line 3015 - controllers/admin/AdminImportController.php] - [0 Argument] •AdminImportControllerCore->postProcess - [line 158 - classes/controller/Controller.php] - [0 Argument] •ControllerCore->run - [line 348 - classes/Dispatcher.php] - [0 Argument] •DispatcherCore->dispatch - [line 53 - admin3018/index.php] - [0 Argument]
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