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LuvCollectables

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    UK
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  1. You're good! I was emailed today by Prestashop and was told that a fix for the PayPal module is being tested and should roll-out on Monday...not sure if this is for both Europe and USA modules but will keep fingers crossed and hope it fixes this problem. I am really worried that about this issue as it means abandoned carts and no sales until its properly fixed. Thanks for all your help! I have raised my own ticket/forum question, but have had no responses yet : ( W
  2. Hi there, I am a total newbie and have no knowledge of coding. I have been having a number of problems with PayPal Europe. 1) A customer has reported an error when returning to the site after the order is made (404) and a load of text they didnt understand. 2) I received an API Error message from the PayPal module with no code or message in it. I am using the latest version of Prestashop on the default bootstrap theme with the free PayPal Europe module. Incidentally, the PayPal Europe module is no longer on the ADDONs site...why? Please please someone help as I have had 4 sales in over 6 months and since 1.6 many many problems - now with PayPal which is my only payment gateway! My site is www.ilovecollectables.com Thanks in advance, Walls
  3. Oh, thats going to be a pain...Im a newbie too and I have no knowledge of coding and wouldnt know where to find that folder for the report. I cant even find how to raise the topic myself in this forum...pretty helpless and just hoping that an update will fix this as I am about to dump my store and start again on a different platform...If I knew code it would be a different story : ( W
  4. Hi there, Thats great news! How long do you think it will take to fix this as 100% of my sales are via PayPal and as it stands now (and for the last month) I have quite a few abandoned carts and no sales. my site is www.ilovecollectables.com Please help. Thanks in advance, W
  5. I am having the issue on the PP Europe module...does it matter? W
  6. Hi Walvin, Im using PP Europe and I am having the same problem! I dont know whether customers are seeing this all the time and not feeding back to me but my sales are no existent at the moment. Interestingly, PP Europe is no longer on the ADDONs store and I cant find out why! I also received an PayPal API Error Report from the module that was blank with no code! So I am glad you have some report. Please let me know how this goes because I dont know what to do! Thanks, W
  7. I have the same problem with the PayPal Europe checkout - AND its been taken off the ADDONs site too - so I cant redownload it and reinstall! What is going on? Im am losing customers and getting complaints - I have seen this issue raised before with no solution from PayPal or PS. Someone please help! I will be watching this thread to see if anyone picks this up (if you dont mind). Thanks in advance! W
  8. Hi there, Im using the latest version of PS and PayPal and my customers are getting 404 when the return to store too. Also have a problem with "Payment options" not showing on "one-page checkout". In fact since 1.6 update, I have had 1 sale and I am beginning to think it is something with the PayPal module and PS 1.6. Anyone else have this problem too? Please help as a am a newbie who has rebuilt this shop 4 times now (used to use WP with many sales) : ( Thanks in advance! W PS - Also have set the store to Guest can purchase without login/registration to get more sales - but this doesnt seem to work : / ALSO - have checked the article above about permissions - I have 755 on PayPal folder and 644 and 755 in the internal files and folders...is this correct?
  9. YOU BEAUTY! I finally figured it out after reading your post again - slowly! Some of the modules had been disabled in the backoffice and some were not hooked in - I finally understand the hooks system ( i think) - I really didnt think Id ever get my head round it - You are a star! Thank you! W
  10. ok... this is what I have: "Preferences>Themes then Edit , check if you enabled default left column and click on th edit right on the name of used theme" - Both left and right default is enabled. "also check modules - positions `display home` `left column` `categories` for the left column hooks" No left column hooks in Display Home - I think I removed it as I didnt want left column on the Home Page. Does this need to be here? and what do you mean "left column""categories"...I cant find categories. Am I missing something? Thank you so much for taking the time to help : ) W
  11. Thank you! And thank you for the advice! Ill have a go, but I tend to break things when I try : / Ill be back! : ) W
  12. btw...I need the left column on all pages except the home page. Thanks in advance - my site is www.ilovecollectables.com
  13. Hi there, Im a prestashop newbie and I have the same problem - upgraded to the latest PS and the left column appeared for a moment with manufacturers etc, then it disappeared. I have left column activated on every page (this is how it was since upgrade - i didnt change it) but for some reason no left columns appear anywhere on the site. Im using the default bootstrap theme on 1.6 - Any help greatly appreciated as I have just left this hoping that an update might fix it but nothing so far. W
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