pwizzard

Hi I've seen some reference to this problem already but there doesn't seem to be a solution. Some customers are getting to the shipping part of the shops checkout and are being told there are no Carriers available for their address. This is not the case. I'm struggling to discover a pattern as to why this occurring. I'm using 1.7.5.2 but I believe this problem has been reported in previous versions.

Hi I've just updated Prestashop to 1.7.5.2 and I've also updated my theme, I don't know which update is causing my problem but the pagination doesn't seem to be working correctly. I have the products to sort by price from low to high but at the moment they are all over the place. Is any one else having this issue?

The only problem seems to be emails that are sent from the contact form, they are not sent or listed in the panel on Advanced Parameters > Email page, however is you request a forgotten password that request is sent and listed on the Advanced Parameters > Email page.

Hi Thanks for your replies, yes the test email is sent and yes emails from orders are received. The only problem seems to be emails that are sent from the contact form, they are not sent or listed in the panel on Advanced Parameters > Email page, however is you request a forgotten password that req

I have this same problem, the contact form says the message has been sent, but nothing is received. In the back office I can see the message listed under the bell icon in the top right hand corner but in the Advanced Parameters > Email window no message is listed. I have another Prestashop site and that works OK but it was an update to the latest version and not a clean installation. This new site is a clean installation of 1.7.5.0

Hi I've been having problems with emails being received from the contact form page of prestashop so as a test I've created a brand new installation of Prestashop 1.7.4.4, added nothing to the installation and then I've completed the contact form. I get the message: Your message has been successfully sent to our team. However no email is being received and if I login to the back office and select Advanced Parameters > Email there is no listing of the completed form, a listing normally appears when the form is completed. Though under the bell symbol on the top right hand sign of the back office under Messages a new message is listed. I've performed this installation online and offline on my local machine, it's not working on either platform. However if I perform an installation of Prestashop 1.7.2.2 the form works correctly, emails are sent AND received, plus the emails are listed under Advanced Parameters > Email Is this a known problem? Any help would be appreciated.

Hi My client wants to sell calendars on his website, the purchaser can specify address details etc which will be overprinted onto a generic pre-printed calendar but they can also add 1 photograph to the order. Can any one help me with the best way to be able to upload a photograph with a customers order? Thanks

Hi Not sure if this is a template or Prestashop issue, but I've added a 50% OFF Sales Catalog Price Rule, whilst the price is displaying correctly, the Sales Percentage is displaying incorrectly, I've included a screen grab.

Hi I'm having the same issue, currently setting up a new shop and I have it in maintenance mode and rather surprisingly I've just received 2 orders!!??* I've asked a few colleagues in different locations to see if they can see the site, some can some can't, also if I view the site in Safari the site is in maintenance mode but in Firefox the site is visible. I'm using 1.6.0.14. Was there ever an answer for this.

Are you being sarcastic or was there an actual fix because I've had the same problem once I upgraded to 1.6.0.14, going back to 1.6.0.11 resolved the issue but ideally I would like the latest software installed?

Hi I've rolled back my site to 1.6.0.11 and the manufacturer page is now working OK. It would seem there may be a problem with the upgrade.

Hi I've just updated to 1.6.0.14 and now when I select any of the manufacturers page it displays: "No products for this manufacturer." This is definitely not the case and I'm certain this was not a issue before I upgraded. Is this something that has already been reported?

Hi Found the fix for this from 2011, shame it hasn't been added to the core as suggested. https://www.prestashop.com/forums/topic/141152-solved-logout-doesnt-work-when-cache-and-rewrite-are-activated-any-real-fix/?p=677772

Hi Found the fix for this from 2011, shame it hasn't been added to the core as suggested. https://www.prestashop.com/forums/topic/141152-solved-logout-doesnt-work-when-cache-and-rewrite-are-activated-any-real-fix/?p=677772

Hi I've now created a brand new clean installation of Prestashop 1.6.0.11 and surprisingly the problem with the login/logout is still happening. Could this be a problem with the hosting, its not cheap hosting but they don't have a lot of experience with Prestashop, is there something they need to allow to make this work? They tell me that they fulfil your basic hosting requirements but there must be something else. I've also done a clean installation of Prestashop on my local machine and that works Ok Moving the hosting would be a bit of a hassle as I have a package with them where I run several other non Prestashop sites.