kerrianne42

I've used all lower case, all upper case, and a mixture of the two. I even copied and pasted the URL from my browser's location bar. (See previous about me still being literate. And being treated as if I have an IQ of 3.) It doesn't stop that message from appearing. How is an incorrect error message not an issue? If someone SAID that to me, I'd call them a damned liar, and never trust their word again. Should I take this stance with all future PS messages and assume they're all lies and not to be trusted??

I've recently updated a site and when I finished and set up the SEO & URLs tab / page to reflect the name of the site, PS started having hiccups or something. See the images for screenshots for support (I've posted here before and understand the immediate consideration that I'm illiterate and have a functional IQ of 3 when I ask a question that others will tell me "can't happen") I am logging in to the backend of ReloadableShells.com This is the same base URL for the front end. When I log in to back office I am greeted with a message telling me, "You are currently connected under the following domain name reloadableshells.com This is different from the domain name set in the "SEO & URLs" tab. If this is your main domain, please change it now." I click the link and see that I am still literate and that the SEO & URLs page says "ReloadableShells.com" So, how do I convince Prestashop to stop putting this incorrect message up on back office?? Thanks.

I'm in the process of a solution that DOES work: Rollback to 1.5 I figure between this issue and the dozen or so others, painful though it may be, that's the right solution. Maybe in a year or three v 1.6 will be stable enough to consider the move - although I doubt it. I flat out told one of my clients she should tip me for NOT moving her to 1.6 because it's been such a nightmare. I'm eating the cost of rolling this other client's site back. But for the sake of going an entire week without issues, I'm feeling that's a worthwhile investment. Best of luck to the rest of you.

Applying the tax rules won't change the price in Back Office. You will see the tax applied in the front end during the check-out process, after the customer identifies their location. If they're in Brazil (for example), no EU tax applies. Try from the front and see if the tax rules are working.

Did you enable the tax rules on the prices tab of your products as well?

Yeah, I suppose I could. Except for that part where the site is live. I'd rather not take it down for a day or a weekend during the season. If this was winter and the season was over, I'd be less stressed about this. Instead, I'm tearing my hair out over this problem. :-P And I've no guarantee that would even work, since the PS directions didn't work in the first place. I'm just not convinced that following the directions again will have different results. You do know how to define insanity right? Trying the same thing yet expecting different results....

As silly as it sounds, have you checked to be sure the Zone, Country, Tax and Tax Rules for this are all enabled? If any of these aren't set up correctly you'll have issues.

I'm still having this issue. I've only ever turned on friendly URL's to force PrestaShop to regenerate the .htaccess file. Then I turn them back off. I haven't even addressed SSL yet, as I have other priorities. For example, having a better workaround for this redirect loop. My "workaround", however, is to have set my domain (StartingBlocks.com) to point to the correct directory, and then just leave the old information in the back-end - so on my SEO & URLs page, the Shop Domain says kerrianne42.com instead of StartingBlocks.com and I have to fill in the base URL field with the correct directory. If I change these to StartingBlocks.com and clear the base URL field, I get the redirect loop again. So my "workaround" lets my main URL gets you to the site, but since it says 'kerrianne42.com' instead of 'StartingBlocks.com' it appears that my site has been hijacked or that I'm incompetent. ;-)

Hi, thank you! Yes, I set up the entire site on a GoDaddy shared server, in it's future home. When I was ready to call GoDaddy and change the domain settings, I first updated ALL the SEO, URL, Base, Folder, etc. I deleted the .htaccess, and turned URL rewriting on and off and on until the .htaccess actually appeared on my server (took a few tries!). Then, and only after all this was done and I couldn't see my site, I called GoDaddy. And then the site was there, but stuck in a redirect loop, anything I clicked took me to an error page. I imagine I could recreate this easily enough, since I was following directions from this forum to make sure I didn't miss a step!! When I changed the URL settings all back to my working details, I was, finally, able to see the site. However, for the life of me I cannot convince the shop to show up when the location bar says "StartingBlocks.com". And without that, my search rankings are going in the toilet, and I've had a few calls already asking if my site has been stolen by "this kerrianne42" Can we say embarrassing? As I said, this isn't an unusual process, I mean, I canNOT be the last human being to work on a test site before pushing it live. Can I?? If I can offer more details, please let me know! Thank you, Just for fun, I changed the SEO/URL settings again, and took a screen shot of the error message:

To quote Pink Floyd, "Is there anybody out there?" My shop is still in this chaotic state. I've gotten some help from GoDaddy, but at this point they're telling me it's got to be PrestaShop. They suggest I look over my .htaccess - however the issues they're pointing to with that are the changes I had to make to convince Prestashop to display my site AT ALL! Is there someone who will ACTUALLY read my post, and consider my problem, or am I SOL and is it time to move this site to another system as well? *sigh*

I finally got this to stop annoying me. I had tried everything suggested in this thread, and nothing worked. In Shipping / Shipping, I set the "Free Shipping Starts At $" to 10 million dollars. For the LBS option, I set it to 10,000 lbs. Both of these numbers are ridiculously high for my shop. I don't have enough stock to hit those numbers. If I do, I'll add 5 or 6 more zeroes on the end. But, I no longer see "Free Shipping" in the cart, except if it's empty. And, if there's nothing in the cart, they can have all the free shipping they want. I hope that helps the frustrated out there!

You may just need to ignore the documentation here. (I will refrain from commenting on how often I've had to do that lately...) I had to turn on zones, set up zones, taxes and tax rules. It's been a few weeks - and several other crises - since I had to do this, so I don't remember exactly what it was, however I do remember once I saw it, I was able to adjust the site to run properly world-wide very quickly. Good luck!

...you didn't actually read my post, did you? Unless my database details need to be deleted and re-enetered (the database hasn't changed) or you feel that for some reason downloading the files and uploading them back into the same directory will magically help? I think I mentioned everything in that list has been tried. I have the smarty cache turned off, and the template is set to force recompile. Was set to recompile, I should say, I turned that off yesterday since I'm currently not working on the template.

Hi, I have a Prestashop 1.5 shop. While it was in development, I had it on the live server in a new directory (www.kerrianne42.com/sb-shop). Once I had it set and was ready to turn it on, I changed the base URL in the SEO & URL page, physically deleted the old .htaccess files and have regenerated it (several times now). Redirected the domain - and *POOF* No site. All I got was a redirect loop. Insert research here.. empty cache, check cookies, try from another computer, regenerated the .htaccess again, tried going directly to an internal page / product on the site with the old urls, (got the 404 page. The right 404 page, but still...), etc. etc. Finally I went back to the SEO & URL page, changed the base URL back to the old working url and the directory, and it's back up. NOW, I can go to the site as kerrianne42.com/sb-shop, and if I go to StartingBlocks.com it sends it to the shop, at kerrianne42.com/sb-shop. WHAT am I missing?? A masked redirect will work in a pinch, but that's NOT the long-term. This is a normal process, right? I shouldn't have to jump through all these hoops to do this!! Or, am I just that old fashioned and no one else works on a beta site before pushing it live anymore..? At this point it appears I'm going to have to re-do ALL of my work to set up this site while it's live - and that is, in my opinion, a lousy practice. ANY help would be great, because this site IS LIVE NOW and it looks stupid that I can't even get it to say StartingBlocks.com in the browser location bar. Server information Server information: Linux #1 SMP Wed Sep 4 14:07:10 MST 2013 x86_64 Server software version: Apache PHP version: 5.3.24 Memory limit: 64M Max execution time: 30 Database information MySQL version: 5.5.33-log MySQL engine: InnoDB Tables prefix: ps_ Store information PrestaShop version: 1.5.6.2 Shop URL: http://www.kerrianne42.com/sb-shop/ Current theme in use: default Thank you for any assistance!! Kerri-Anne

And yet, PrestaShop can figure out the actual shipping price based on the destination zip code - the same zip code that controls the tax applied - prior to the shopper logging in. How - inconsistent!