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GReyesP

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  1. GReyesP
    Hi ShirtSeller!!! After some weeks going around this issue, I talked with my hosting support service. Everything seems to be ok, so we decided to copy a php.ini file inside every folder with a php file (almost averyone) in order to override configuration with the following parameters: max_input_vars = 2200 max_execution_time = 120 post_max_size = 20M upload_max_filesize = 20M I know it's a brute-force aproach, but it was a desperate solution.... ¿Guess what??? It didn't work. Server space is not the problem (I guess)... I'm actually using 20% of my capacity. Small images are well created in the upload folder, so solution is somewhere else. I was running another thread in the spanish forum, but after this step... silence has ruled since then. I've been using Prestashop for more than 3 years, but because of this unsolved problem, I'm seriously thinking about moving to other platform... can´t wait anymore.
  2. GReyesP
    Hola! Le pedí a mi proveedor de hosting que revisara porque aparecía distinto el valor del parámetro en el info php y en el backoffice. Ellos modificaron el archivo php.ini Que esta en la carpeta de administración de Prestashop. Ya aparece el tiempo máximo de ejecución en 120 en el Backoffice, sin embargo los archivos mayores a 1.6MB generan el error de "Se produjo un error durante la carga de imágenes". Que otra cosa falta?
  3. GReyesP
    Hola! En Parámetros Avanzados >> Información aparece 30!!! En el info.php que colgué en el servidor aparece 120!!! ¿Cómo los sincronizo? Gracias!
  4. GReyesP
    Hi guys! Any clue to solve this? Thanks in advance!!!
  5. GReyesP
    Hola @nadie, tienes alguna otra idea que pueda resolver el problema? Alguien más tiene alguna pista? Gracias!
  6. GReyesP
    Mi proveedor ya ajustó: max_execution_time 120 El problema persiste.
  7. GReyesP
    Hola Nadie!!! Es un placer!!! Tamaño máximo del archivo de imágenes del cliente: 8388608 memory_limit 128M max_execution_time 30 Adjunto el php completo... Gracias! 2014-09-13-phpinfo.htm
  8. GReyesP
    Hi Fellows!!! I run a customized products store, so every product has at least one customizable image field and 2 or 3 customizable text fields. Uploading customized images under 1.6MB works fine, but over that value, the customer gets the error "An error occurred during the image upload process." . I've spent a couple of days on it without any success. Let me tell you what I've tried: BO: Maximum file size of customer's pictures is set on 8MB My hosting provider already set php.ini values as follows: post_max_size = 20M upload_max_filesize = 20M max_file_uploads = 10. (These values are oversized, of course) Server permissions are not the issue because all files smaller than 1.6MB are correctly uploaded and they appear in the upload folder. My theme is a manual derivation from default-bootstrap, and I went back to the original product.tpl . My store is on 1.6.0.8 version, and I'm keeping it under maintenance due to this failure. Thanks for your help!!!!
  9. GReyesP
    Hola equipo!!! En mi tienda vendo productos personalizados, por lo cual todos mis productos tienen por lo menos un campo personalizado de imagen, y 2 o 3 campos de texto. Cuando el cliente sube imágenes por debajo de 1.6MB, la carga funciona correctamente, pero por encima de ese tamaño de archivo sale el error "Se produjo un error durante la carga de imágenes". Le he dado varias vueltas al asunto y aún no logro resolverlo. Les cuento lo que ya he intentado sin éxito: En el BO el tamaño máximo de imagen está en 8MB Le pedí a mi proveedor de hosting que ajustara los parámetros del php.ini con los siguientes valores post_max_size = 20M upload_max_filesize = 20M max_file_uploads = 10. (claramente está sobredimensionado) No es un problema de permisos en la carpeta porque los archivos menores a 1.6MB suben correctamente y tanto los archivos originales como los thumbnail se ven en la carpeta upload. Mi tema es una variación manual del default-bootstrap, y volví a colocar el product.tpl original. Estoy en versión 1.6.0.8, y la tienda está en modo mantenimiento debido a este error. Gracias por sus aportes!!!
  10. GReyesP
    Hi Guys! I've been looking for a simple and effective solution like @Guillaumeb59's. Thank's!!! Let me improve that idea of changing the file /yourinstallation/modules/themeconfigurator/css/hook.css: The lines #htmlcontent_home ul li.htmlcontent-item-5 { width: 66.6667%; } @media (max-width: 479px) { #htmlcontent_home ul li.htmlcontent-item-5 { width: 100%; } } are an exception to the rule of 33% for every image you upload. With that in mind you can change in any way you want. Example: Building a 3 column grid for ever and ever Delete the following lines on the file /yourinstallation/modules/themeconfigurator/css/hook.css: #htmlcontent_home ul li.htmlcontent-item-5 { width: 66.6667%; } @media (max-width: 479px) { #htmlcontent_home ul li.htmlcontent-item-5 { width: 100%; } } Example: making any other image 66% wide I had to build a grid of images with 2 rows and 3 columns. Below those, a 3rd row with 2 images: the first one had the width of twice the width of the images above. To build it, the 7th item had to be set to 66%. To get that behavior I turned the lines #htmlcontent_home ul li.htmlcontent-item-5 { into #htmlcontent_home ul li.htmlcontent-item-7 { . That's all, I hope you enjoy it. Thanks again!!!
  11. GReyesP
    Hi Vekia!!! Thanks for your help!!! On the concole I only got this error: Uncaught ReferenceError: blocksearch_type is not defined in the file My_Own_Theme_Path/js/modules/blocksearch/blocksearch.js:71 That line says: /* TODO Ids aa blocksearch_type need to be removed*/ var width_ac_results = $("#search_query_" + blocksearch_type).parent('form').width(); My Own Theme is a copy of the original theme. I already changed all images, CSS and TPL files. JS have not been touched yet. Thanks!!
  12. GReyesP
    Hi, Dioniz! I tried reseting, deactivating and activating the theme configurator, but it's not working yet. Images went to their original places, so the module did reset. The store is under maintenance, I guess it's not part of the problem... Thanks!
  13. GReyesP
    Hi Fellows! I updated from 1.5.4.1 to 1.6.0.8 using the Autoupgrade module, and I've not changed the default-bootstrap theme yet. Actually, I was expecting to use all the features of the new version before digging on the tpl or css files in order to adjust the store's own look. When calling "Display Live Configurator" option, the new window with the front-end and the button with the gears appears OK, but nothing happens when clicking on the floating button. No menu, no waiting icon, no pop-ups... nothing happens. It's the same on IE, Chrome and Firefox, on 3 different laptops. I'm using only firefox because back-end on IE is a complete mess. ¿What's wrong? ¿Any clue? Tnx
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