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pchapple

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  1. After further conversations with the hoster it turned out that they hadn't updated WHM when they moved my server. Funnily, all the old server is fully functional 7 months later!
  2. I have a strange situation, the back office doesn't match with the database. If I change a product description in the back office, this isn't updated in product_lang but it does display correctly on the website. Also, changing product prices in the database isn't reflected on the website or the back office. If I check my orders and customers in the front office, then all the orders and customers for the last 7 months are not in the database. I've talked to my VPS provider and the database in phpMyAdmin is the same one as the back office is connecting to. I don't have any database caching that I am aware of and caching under Performance is switched off. What is going on??!! I'm completely stumped here. Any advice will be gratefully received! Thanks, Piers.
  3. I cut my loses on this freebie and bought PrestaBay from Involic. Works beautifully and great support from the author. It's pretty bad that the eBay module included with Prestashop doesn't work properly, but free is free!
  4. @carlos I had the same issue. It was caused by entering admin using SSL. Logging in using just http: solved that issue. But then I ran into the OP's issue which is next to be solved..... Solved using info from @Daetsnirg
  5. If you are having problems on the Categories and Pricing tab where your categories won't load and the wheel keeps spinning, then I may have the solution. There is an issue if you are logged into admin using SSL. It causes an XMLHttpRequest cannot load error which gives the spinning wheel. You need to log in using http. Hopefully this solves your problem too.
  6. I had this problem and tried all the suggestions but no result. Then I found the answer! There is an issue if you are logged into admin using SSL. It causes an XMLHttpRequest cannot load error which gives the spinning wheel. Hopefully this solves your problem too.
  7. Is there a fix to this? Although it's a bit strange. I have two sites that I am creating using the same 1.5.6.2 code-base. With one site maintenance mode works fine, with the other it doesn't (same problem as OP.)
  8. You're absolutely correct, Vekia--it depends on your theme and what layout you have. I posted this just in case it's the missing answer for someone in a similar position. I'm using a theme generated using the excellent http://presta-theme-maker.com/. It uses a left column on a main page whereas the default theme also has a right column. Anyway, you can see www.galvoshredders.co.uk for how it looks.
  9. One thing that has bugged me for a while is that the default product ratings / comments appear below the 'add to cart' button and then push the long description/tabs down the page, close to or below the fold. Not good because the customer doesn't then see all the extra information. So, after a few hours I have managed to fix this with a simple CSS change. Now the disclaimer, I have done this with my theme, it's not extensively tested though I have put it through the web developer responsive themes checker to make sure it doesn't mess the other layouts. I also have no idea if this is the right way to do it. It's just the way that worked for me today! Here are my changes: In productcomments.css I amended the following: #product_comments_block_extra { padding: 0 0 0 0; font-weight: bold; font-size: 12px; line-height: 18px; float: left; width: 160px; margin-top: 15px; } In product.css I amended the following: .content_prices { margin: 10px 0; padding-top: 10px; text-align: right; float: right; width: 230px; } You can tweak as needed. Essentially, it creates a two column layout. Final disclosure, I am not a CSS expert, not even close. I can tweak in Firebug. Please don't reply with problems on your site because I won't be able to help, even if I had the time to! :-) This is here to help anyone in a similar position who needs a quick tip. Thanks.
  10. Hi Jesper, I wrote the instructions for copying to an external domain rather than localhost. I would imagine you just change all references to www.test.com to be 127.0.0.1 or whatever your local host is. Even easier, I would just follow the Prestashop upgrade documentation which provides the steps -> http://doc.prestashop.com/display/PS15/Manual+update. I hope this helps you, Piers.
  11. I've just gone through updating my test site to be a copy of my prod site. Here are the full instructions in case it's of use to you. For the sake of the example, www.prod.com is the production site and www.test.com is where I have my test site. Using your FTP client, copy all files from public_html to your hard drive for both prod.com and test.com (separate directories!) Log in to prestashop admin and run db backup for prod.com and test.com and save file to hard drive Log into test.com cPanel and go into phpMyAdmin Select your test.com database and click on 'Import' Select your prod.com file (either unzip first to a directory or change ending to .zip) and import Now go back to your FTP client and copy all the files from prod.com to test.com directories Update /config/settings.inc.php on test.com to have the right database name, etc, plus Prestashop version (you have the old and new versions on your hard drive) or if the test Prestashop is the same as prod, just copy back your original test.com file Keep .htaccess for the rewrite rules (or copy your old one back if you wiped it out) Change robots.txt to prevent crawling of the test.com site Using phpMyAdmin: Change all prod.com to test.com in ps_configuration along with ps_shop_name Change all prod.com to test.com in ps_shop_url Change all prod.com to test.com in ps_blockfooter link boxes for CMS links used (or any other customised modules where you have the prod.com) url. This is important because you can be using your test site, click on a CMS page like 'Delivery information' and suddenly you will be on your prod site and you might not notice. (Another option is to set a global CSS rule to make the background of your test site a different colour.) Next log-on to the BO. Reset password if needed (just use 'lost password?' link on admin login and then remember to update employee with the ongoing password!! Change 'index' to reference test.com on SEO & URL page Disable Google Analytics module to prevent false hits Change PayPal (or other payment) module to have test API credentials Change shop name in Store Contacts to be the test store Rebuild search index in Search That should do the trick--a fully working mirror of your prod site.
  12. I have to agree that this seems like a very poor module, especially for the price. There is zero documentation and I have yet to see any evidence that it's working. The module is installed and when you configure it you get the option to set the language and the category to optimise but then that's it! No 'Run' button or any other evidence of how you get the module to work. Noyes--did you get extra to this? I'm on 1.5.4.2 I know developers hate documentation, but really....
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