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sootski

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    UK
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  1. I am using 1.6.1.8 and am experiencing the problem when trying to associate products with categories. I looked at the fix mentioned above but the file they reference is different so I didnt make any changes.
  2. I got my hosting guys to review the comment below They seem to have resolved the problem by In database table ps_configuration find PS_CIPHER_ALGORITHM and change value 1 to 0.
  3. I got my hosting guys to review the comment below They seem to have resolved the problem by In database table ps_configuration find PS_CIPHER_ALGORITHM and change value 1 to 0.
  4. I have managed to activate the site using Prestools, it seems to be working ok from what I can see but I still can't log into the back end. One of you guys must be able to decipher above....
  5. Warning: mcrypt_decrypt(): Received initialization vector of size 12, but size 16 is required for this encryption mode in /home/agilitym/public_html/shop4utax.co.uk/classes/Rijndael.php on line 68 Warning: Cannot modify header information - headers already sent by (output started at /home/agilitym/public_html/shop4utax.co.uk/classes/Rijndael.php:68) in /home/agilitym/public_html/shop4utax.co.uk/classes/Cookie.php on line 343
  6. OK tried debug mode and got this error Warning: mcrypt_decrypt(): Received initialization vector of size 12, but size 16 is required for this encryption mode in /home/agilitym/public_html/shop4utax.co.uk/classes/Rijndael.php on line 68 Warning: Cannot modify header information - headers already sent by (output started at /home/agilitym/public_html/shop4utax.co.uk/classes/Rijndael.php:68) in /home/agilitym/public_html/shop4utax.co.uk/classes/Cookie.php on line 343
  7. I haven't tbf. That said I have experienced that error before but this is different. I will give it a try tomorrow though. I'm beginning to think my best option may be to create a fresh install and then try and move the databases but I don't really have a clue how to do it.
  8. Hi yes I have cleared browser cache, tried different browsers on different devices too, same result on each. It jst refreshes the page and I get a log alert emailed to me.
  9. I am still struggling with this. I have tried the cookies thing etc and am trying to clear the smarty cache however, there is smarty smarty1 smarty2 smarty3 etc etc each has a cache folder containg subfolders and compile containing subfolders, do I delete the lot from each folder or specific files?
  10. I am experiencing a similar problem. I upgraded my site and cant login, though before the upgrade i could login with chrome but not firefox. I have created a ticket http://forge.prestashop.com/browse/PSCSX-8616 and also created a post https://www.prestashop.com/forums/topic/566104-cant-access-back-office-after-upgrade-to-1618-urgent/ If I get answers hopefully they will solve yours too.
  11. I tried to access via the windows 10 app but it says the link isnt valid, not sure if that helps?
  12. Hi I am experiencing a problem with my site I have upgraded from 1.5.0.9 I think to 1.6.1.8 and since the upgrade I can't access my back office. Before the upgrade I couldn't access with Firefox but could with Chrome. Since the upgrade I can't access with any browser. The login page just refreshes and I get an email from the log but it doesnt give any detail. My site is showing closed for maintenance. I have never experienced this before when upgrading. I have looked for other instances of this but can only find the ones relating to language but my default language is English so I assume this isnt relevant. I really need to be able to resolve this issue as the site is now totally useless and off line.
  13. Hi I am experiencing problems logging in to my back office but my language is English. I cant log in with any browser.
  14. I have upgraded the site to the latest version of Prestashop, now I can't login to the back office at all. I have tried Chrome, Firefox and Edge all just refresh the login page.... can anyone help?
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