Yotpo

We experienced a service interruption yesterday, but everything is back to normal now. Thank you for notifying the community here and sharing your solution. You can re-activate the module now.

Hola! Si te refieres al Panel de administración de tu cuenta Yotpo, éste esta disponible solamente en ingles. Lo que sí es posible es mostrar las funcionalidades de Yotpo en español, como así también enviar los emails en esta lengua. Para ello, por favor abre tu cuenta de Yotpo y dirigite a Tools > email & general settings > general settings > languages > Spanish. Por cualquier consulta, por favor escribe a [email protected] Saludos

Hey FluffyCat, Due to the way Outlook is built, our InMail form won't work there. As a workaround -- we include a link where Outlook users can click to leave a review. We can see which programs people use to open our review request emails, and a very small percentage are using Outlook. The majority of people are opening them in a webmail client or on their phones. Please let me know if I can help with anything else!

@Ajensen and @Frenchmaster -- Thanks for the kind words! It makes our day to hear that you guys like Yotpo enough to recommend it to others! @Fluffycat -- Yotpo Premium plans start at $30/month and include all the awesome features (like customizing your mail templates, awesome SEO tools, great community-building features). $30/month covers you for up to 300 orders. More than that? You'll pay 10 cents for every order above 300. @nasos Yotpo Premium plans also include Rich Snippets. If you're having trouble getting them to work, please don't hesitate to contact our awesome Support team at [email protected]. Thanks!

Hey! Have you tried contacting our awesome Support team? You can reach them at [email protected] and they'll be happy to help you out! Thanks, Talia

Hey A14TH! Avez-vous essayé de contacter notre équipe de support génial à [email protected]? ---- Hey A14TH! Have you tried contacting our awesome Support team at [email protected]?

Merci, Mediacom! Aurélien, Yotpo est totalement gratuit! Vous pouvez importer vos anciens commentaires et poster n'importe où sur votre site. Si vous avez plus de questions, ou besoin d'aide mise en place, s'il vous plaît contactez-nous au [email protected]. Merci! --- Thanks, Mediacom! Aurelien, Yotpo is totally free! You can import your old reviews and post them anywhere on your site. If you have anymore questions, or need help setting up, please contact us at [email protected]. Thanks!

Hello tatamimi, I'm glad everything was cleared up! In order to get you tons of reviews (more than any app out there) we automatically e-mail your customers after their purchase, asking them to leave a review (which they can do from right within the email!). Our system pulls order info so it knows who to email and what they purchased (so we know what to ask them to review). That's all we do with this information. Over 55,000 stores trust Yotpo with customer info and we take that trust very, very seriously. Thanks to your feedback, we're working on a way to make it clearer for PrestaShop users how to properly delete the app. For anyone else looking for this info, the easiest way is to email our awesome Support team and they will take care of it for you! Thanks!

Hey Chi Chi, This sounds like something our awesome Support team might be able to help with. Please contact them at [email protected]. Thanks!

Hey glozinski, I know you're looking for user opinions here, just wanted to let you know--please feel free to ask me any questions you might have about Premium. Either here or by emailing me at [email protected].

Thanks, MrPrister!

OK, I'll do the same!

Hey haylau, Are you working on this with our support team already? If not, please keep us posted on the solution. Thanks!

Hallo! Ich lese und schreibe über Google zu übersetzen, so leid, wenn mein Deutsch ist nicht perfekt (aber wir haben deutsche Sprecher mit der Firma, die gerade nicht im Büro noch heute!). Ich habe auch in Englisch unten geschrieben. Ich wollte für die Empfehlung B.Köring Yotpo danken und Sie wissen lassen, ein paar Dinge über Yotpo: 1) Wir sind PrestaShop Partnern und Anwendern. Wir haben sehr hart gearbeitet, um eine nahtlose Integration mit PrestaShop und unsere Entwicklungs-und Support-Teams verfügen über umfangreiche Kenntnisse, wie die PrestaShop Back-End-Werke zu entwickeln. 2) Yotpo können Sie über den Auftragsstatus, die den Überprüfungsantrag E-Mail-Trigger anpassen, und können Sie sogar Ihren eigenen Status zu erstellen (wie oben erwähnt). 3) Yotpo ist kostenlos und dauert ca. 3 Minuten auf PrestaShop installieren! Wenn Sie irgendwelche Fragen haben, bitte lassen Sie mich hier oder per E-Mail an mich [email protected] kennen. Nochmals vielen Dank und viel Glück! ------------------------------------------------------------------------------------ Hallo! I'm reading and writing through Google translate, so sorry if my German is not perfect (though we do have German speakers with the company, who are just not in the office yet today!). I wanted to thank B.Köring for recommending Yotpo and let you know a few things about Yotpo: 1) We are PrestaShop partners AND users. We worked very hard to develop a seamless integration with PrestaShop and our development and support teams have extensive knowledge of how the PrestaShop back end works. 2) Yotpo lets you customize the order status that triggers the review request e-mail, and even lets you create your own status (as was mentioned above). 3) Yotpo is free and takes about 3 minutes to install on PrestaShop! If you have any questions, please let me know here or by emailing me at [email protected]. Thanks again and good luck!

Hey usercm, I showed this to our support team and they wanted to know: Did you put the correct app key in the Yotpo module configuration in the PrestaShop admin? Please don't hesitate to contact them directly (they're awesome!) by emailing [email protected]. Thanks!