Ken_GoDaddy

@blazedani, I am with GoDaddy and came across your post. It is possible that it could be due to traffic as you indicate you think might be the cause, I would like to look into this further in hopes that together we can reach a resolution. Feel free to follow up with me directly with additional information about your site and I will be happy to look into this for you.

@prmag, Thanks for your reply and patience with my response. You would need to check your scripts to find out which need to be uploaded in Binary or ASCII mode then upload them accordingly.

@prmag, The steps you have outlined below are the steps you need to take to migrate your site. Additionally, the link below describes the steps you will need to take. Migrating Websites from Shared Hosting Accounts - https://support.godaddy.com/help/article/4640/migrating-websites-from-shared-hosting-accounts If you have any additional questions, feel free to reply via private message. Additionally, you can also reach out to our 24/7 support teams for further assistance on this process. You can reach them at Support.GoDaddy.com -Ken

@kasun10, I am with GoDaddy and came across your post. In the link below you can find instructions for created a MYSQL or SQL Server database in your Linux or Windows hosting accounts. Creating MySQL or SQL Server Databases for Your Hosting Account Should you have any additional questions on creating a database please don't hesitate to reach out to our customer care teams at 480-505-8877

@TaThach72, I am with GoDaddy and came across your post. Are you still having the issue? If not did @Nemo1's suggestion work for you? If you are still running into this issue, please feel free to reply or follow up with me directly via private message.

@ricardojtb Thanks for your message, as @Vekia stated have you updated the permissions? If so and you are still having this issue feel free to follow up with me via private message. Please provide additional details about the error and your site and I will be happy to look into this further for you.

@usascottwright, I'm with GoDaddy and came across your post. It sounds like you had purchased a new hosting and the site was restored to the new hosting account correct? If that is the case, it sounds like your Prestashop connections strings need to be updated to point to the new database that would have been created for your restored site. More information on updating your connections strings can be found at the link below. http://support.godaddy.com/help/article/3323/locating-your-database-connection-strings Should you have additional questions on updating the connections strings our 24/7 customer support teams are available at 480-505-8877 or via chat at Support.GoDaddy.com

@MilenkovicPetar I am with GoDaddy and came across your post. Did @Nemo1's suggestion on updating the permissions work for you? If not feel free to follow up with me via private message with additional information about your site. I would be happy to look into this further for you.

@ALEXUSIAM, I am with GoDaddy and came across your post. Have you been able to get Prestashop installed? If not you should update the permissions from the public_html level. If this still does not work feel free to send me a private message with additional information about your site and I'll be happy to look into this further for you.

@Micamelus, I'm with GoDaddy and came across your post. Did the previous suggestions work for you? If you have questions on the database import process, see the link below: http://support.godaddy.com/help/article/6802/importing-sql-files-into-mysql-databases-using-phpmyadmin If you still have other questions or concerns feel free to reply or send me a private message.

@Swisss76 I'm with GoDaddy and came across your post. Some email providers block emails they can see are sent from a form mailer script and do this for spam preventative measures. Secondly, it appears you are using the settings for an email account with GoDaddy to authorize the email sending out from your hosting account. You will need to send email using our relay server. More information the relay server and configuring it on your hosting account can be found at the following link: http://support.godaddy.com/help/article/951/what-email-or-relay-server-should-i-use-in-my-php-code Feel free to reply or send me a private message if you have any additional questions.

@coffeecatcher, I'm with GoDaddy and came across your post. It appears that you were able to resolve your concerns. I was able to access your site via http://www.coffeecatcher.net. It loaded up without redirecting to http://www.coffeecatcher.net/coffeecatcher/. If there is any additional questions, feel free to reply or send me a private message.

@spring00 I'm with GoDaddy and came across your post. Were you able to update the DNS to point your MX records to your email with GoDaddy? If not you will need to contact your host as they handle your name servers. To find the MX records you need to use follow the instructions at the link below: http://support.godaddy.com/help/article/5444/checking-your-mx-record-settings-in-the-email-control-center If you have any additional questions, feel free to reply or send me a private message.

@V-5, I am with GoDaddy and came across your post. It has been a few days since your last post. Did @shegar's suggestion help you in locating what the cause may have been? If not and your still having some issues, feel free to reply or send me a private message.

@coronatonewmedia, I'm with Go Daddy and came across your post. Have you been able to install the language pack? If not I would like to be of further assistance. Feel free to reply or send me a private message.