gkssjovi

The problem was solved?

Hello, I'm the developer of the module. Can you contact me on prestashop addons website, to solve the problems? Regards, Ovidiu

Hello, I`m a dev on your site, you have a big BUG in your marketing setup for the modules. I have the account with the name: [email protected] and when i tried to update the marketing for my module Live Chat Pro (Responsive) I got a blank page and after that my module does not appear on the site. The marketing was already approved by you and i only made an update... That was friday 10 of April, it`s now been 5 days and your support team did note fix my error, i sent a few emails, i even called on the website number but got no answer... I have lost now a couple hundreds of euros on sales because the module is offline...and nobody from your team doesn`t seem to care about this. Is this how you treat all of your developers?

Yes, the problem is from the server. But I recommend you to use a SMTP connection instead of php function mail().

Hello, Also I've justify the major update option between the version 2 and version 3 of the module in the previous posts. And also I've accepted to give one time update to v3 to the customers that purchase the module with 1 month before the v3 release. I think this is an honest solution for this situation. Regards, Ovidiu

Hello, You need to send me a message, when you are login in your account, by clicking on the link from the last post if you want to have the update of the module. Regards, Ovidiu

Hello, I've developed the module Newsletter Pro. All the updates are free from the version 1 to the version 2.2.1 of the module. In version 3.0 I've added many new features (newsletter pro front subscription, forward newsletter to a friend, etc...). That is the reason for the non free update between the version 2.0 and version 3.0. I can offer the version 2.7.1 (that was never online) to all the customers that wants to update their older versions (they need to send me a message here https://addons.prestashop.com/en/write-to-developper?id_product=7484 . The customer needs to be logged in into their account, of which acquired the module). Also, I can offer one time update to the version 3.2.5 to all the customers that purchase the module with 1 month before the version 3.2.5 release (between 11/17/2014 - 12/17/2014 ). Regards, Ovidiu

Bonjour, Il ya une erreur lors de l'installation, c'est parce que vous mettez à jour le mdoule, ces problèmes peuvent être facilement résolus. Avez-vous essayé de contacter le développeur, il vous aider? Cordialement

i sent all details on your email [email protected] Thanks for helping.

Hi Benjamin, How i can contact your from addons seller account? Thanks

Hi Benjamin, Yes, the module is approved. Can you give me your email address to send you all details. Thanks

Hi Benjamin, I can't contact the clients only if they contact me first, otherwise i can't communicate with them. I will try to send an email to the email address that you told me to solve this problem. Thanks for answer.

Hi, I am a developer, and i want to contact the addons because i have a problem with my module. The customers that bought my module can't download the last version available online, they can download only a very older version. How i can contact addons team to receive an answer to my question? The last times when i contact them via contact form, i never received any answer.