I have a very bad experience with one of templates purchased from TemplateMonster.
I am writing this to let everybody know that if you encounter any kind of problems after the purchase of a theme you`ll be on your own, not fix, no money back.
I have a ticket oppened since 26 of April and only two anwers that will be fixed in a couple of days. Until now I don`t have a resolution on this. My problems are represented in the screenshots bellow.
I oppened two complains on their site regarding their support and the both tickets was closed without any answer offered.
I have purchased themes before, but until now, nobody ignored me like they do.
If someone from TemplateMonster is on this forum, please tell me what happen with my tickets, and why such bugs are not solved in a convenient time.