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CB

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  1. I downloaded the backwardcompatibility.php file and deleted line that appeared to be the 2nd class re-declaration of backwardcompatability, relabeled the original file in the cpanel as backwardcompatability1.php, uploaded my modified php file and took off the 1 at the end of the folder name then refreshed the modules tab to see if it would get past the error with no luck. I am back to putting a 1 at the end of the backwardcompatability folder so prestashop will not see it to get my modules back in the back office and I am stuck again. I reported it as a bug. Anyone got any ideas? I would just go back to my previous paypal but as I mentioned, I had to delete that.
  2. I accessed the backwardcompatibility.phpot file and can see a potential spot where it appears that "backward_compatability" may be declared a second time as a class as the error suggests, but by following return symbols to estimate where line 162 might be, the possible repeat is no way near line 162, but I might be going about this wrong. I experimented and just put a "1" at the end of the backward compatibility module folder name in the root so that it would not be found. This gave me my display back in my back office for the payment and modules tabs - but - I am back to a paypal warning that says "PayPal - To work properly the module requires the backward compatibility module enabled". This puts me right back where I was after deleting the paypal APi module (which I can not replace anymore). So I am still here stuck not able to service customers because they cannot check out with paypal as it is my only payment processor. I am concerned about upgrading to 1.4.9 because I don't want to run into any problems and be stuck there either. Any programmers, prestashop developers or others out there have any thoughts or recommendations?
  3. Found this: http://www.prestasho...-adding-paypal/ which led me to this error listing: Fatal error: Cannot redeclare class BackwardCompatibility in /home/asgoutdo/public_html/modules/backwardcompatibility/backwardcompatibility.php on line 162 but aside from confirming to me that it is likely due to the backward compatibility module, I don't know what it means or what to do with it. The payment tab is listing the same error.
  4. URGENT - PLEASE HELP!!! Backwards compatibility module messed up my modules and payment info. I was working on adding the mobile app on my site and had to add the new paypal module. I got a warning that said I needed to delete the previous paypal API module and add the backward compatibility module for the new paypal module to work. I deleted the API module. Then after I added the backward compatibility module I lost all the listing of and access to my modules, including the ability to search for adding anything and I also lost everything under the payments tab. PLEASE HELP ASAP! I am using 1.4.4.1 I posted this here: http://www.prestashop.com/forums/topic/215308-help-backward-compatibility-module-killed-my-modules-and-payments-pages/ but I think it may have been the wrong place to put it and I don't know how to move it.
  5. Thank you for the responses. Yes I did install the UPS module that comes with prestashop and see the confirguration fields you are mentioning. I assumed that it ws probably configured by the prestaqshop staff/programmers to UPS needs; however, when I was trying to get an API from UPS they started talking about all this programming stuff for making sure that prestashop is configed for their system. When I couldn't answer their questions they essentially sent me away saying that I needed to hire a programmer to get thigns set up and then apply for an API and show them that it is set up right, afterwhich they would give me an API number. I inquired about this about 9 months ago on the forum but never got a reply. So in sum I just wanted to inquire again on the forum to find out for sure if everything was already built into the module that needs to be there to qualify for the UPS API. I have registered with UPS and have just been stuck in the process trying to make sure that everything is already there so I can apply for the API. I gather than from what you said that the module is set up with everything needed already there and the average person can just apply for the API and go. Please confirm that this is correct . And thank you again .
  6. I am hoping someone can help with understanding and getting the UPS module set up. I have tried before but have never been able to get it figured out so I have been using the weight method to set up a UPS carrier in shipping without using the module. The problem I am having now is that rural shipments are killing me. Weight doesn't factor in additional surcharges in my current method of setup so my shipping ends up costing me double or more and it eats up and sometimes exceeds my margins. Every time I talk to UPS they tell me to get a programmer to figure out what I have and what I need. Part of my question for the prestashop community is: does the module that comes with prestashop (I am using 1.4.4.1) already have all of the developer programming built into it to qualify for an API key to where I can just skip that step with UPS and request/apply for an API key, enter it with the rest of the module info and I'm set to go? Or do I have to go through and verify that everything that UPS wants/needs is there , make changes and then get the key? (I hope it is not the second because I would really have NO idea of what to do with programming language to make that work and can't afford to pay someone.) ANY help or guidance on this would be GREATLY appreciated because I have no idea where to go with getting this set up and I REALLY need it. I would go with the presto changeo route because he really does a good job - but again, I can't affort it right now. Kind regards
  7. Hey all. I am having problems somewhere in the checkout process. I can see that customers are loading things in their carts, and many of them are proceeding to and picking a carrier; however, somewhere after this I am loosing a number of them and they are abandoning their carts. Some are completing their purchases but a number of them are not. I am trying to figure out what is causing the problem. I have the option for membership or visitor checkout and I am using paypal. I am using prestashop 1.4.4.1. I know in the past that Prestashop had problems with checkout when guest checkout was first established but I thought those were fixed. Has anyone else had similar problems and solved it or ideas about whhat might be going on?
  8. I have been searching all over for smart phone related apps or modules for my shop but have yet to find an answer to my question. As I run into what discussions and apps/modules on this topic it seems that there are only options for templates for smart phones. I think I have also heard of someone offering something like a service that runs a way that translates a shop to be used by a smart phone for you for a monthly fee. Using a separate template makes It sound to me like we would have to have and run 2 separate shops, one for computers and one for smart phones. Am I getting this right - we have to run and maintain 2 separate shops? Or is there a module out there that one can get that is loaded into a shop that picks us if a user is viewing the shop with a smart phone and offers the module translated version of the shop?
  9. I am currently using 1.4.4.1 and have been using paypal for some time. I would like to give customers who prefer not to use paypal another option so I was wondering if anyone knew if I can also set up the default authorize.net payment option in addition to using paypal (side by side) to give customers another option for processing their credit card payments. Can we use more than 1 payment option at a time?
  10. I have tried to pull it up by inputting the item number and using the filter through a number of categories but it not finding it. I am assuming that since it was not asssigned to any category that is why it is not picking it up and that it is only searching for the item in the category on such searched. I was wondering about your suggestion of having to just go into the database and find the item by the number listing and manually delete it but I wanted to see if anyone had any way to do it through the backend. I would assign it to a category if I cound find it somewhere to pull it up to edit, but no such luck. I will go into the database and delete it and get back if there are any problems. Thanks for your help.
  11. Hey all...got a problem! I was entering in a product, removed the default home catoegry and went to click a new parent category but hit the wrong key on my computer and hit enter instead. This created a new product without any assigned category. I initially thought my computer just did some sort of glitch and so I re-entered the product. The re-entry is there fine and categorized, but the mistake one is out there...somewhere...but I can't find it in the back end to delete it. It shows in the front office in new products listing so I know it's in the database and I can even see the product id number. I tried to enter the product id and do a filter in various categories, but nothing is showing up. Any ideas how I can find the bad product listing so I can get in there to delete it? Thanks for any help.
  12. I do not host with 1&1 but it is mostly because I think they are WAY overpriced for their packages - BUT, they do at present handle my domain names because that was a VERY good deal when I started and I point my domains to my current host.
  13. I am using 1.4.4.1 on a shared server with SSL and have at least above 500 products, usps and ups shipping and paypal credit card payment integration. You do not need a dedicated server to get going. My host also provides unlimited space, traffic and ram along with pretty good free support, upgrades, etc and I pay less than $50/yr. I also transferred my site to them and they gave me credit for my remaining balance at my previous host. Competition in current economies is making this possible. So you can find better options out there if they are insisting on that.
  14. Wow...crtl + did it. I thought it was the site because it was not happening with any other sites that I was comparing including my test site. I did not know this could be done on a browser for a specific site only. Amazing how with all the stuff about computers one may know, little things like this can slip through the cracks. The more you know the more you realize you don't know. Thanks guys...you're awesome! SOLVED!
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