12 replies to this topic

[fringeusa]

I'm using the v1.1 Beta 3 version of PrestaCart.

I've been trying for the past day now unsuccessfully to get my images to upload via the CSV. In the CSV image column, i've tried everything:

filename.jpg
/var/www/..../filename.jpg
/img/p/filename.jpg
tmp/filename.jpg

And none of them seem to work. I see in the database that images are being matched in the database correctly with the product (as mentioned in the cvs bug), but for some reason, Prestashop isn't moving or renaming the files.

Also, uploading images manually through the Admin interface for each product does work.

Am I putting the images in the wrong location, if so what folder should they go to for CSV import?
Am I entering their location into the CSV wrong?
Is it a permissions issue with my server? (Though I have php error reporting on 7 and nothing is showing even in logs)

For the record, I am running PrestaShop with RHEL5, running Plesk (Control Panel Interface - if it matters).

Any help with this would be greatly appreciated. I was hoping to get a beta of my store online last night, and now my hope is by the end of the weekend. I hope this is just a dumb error on my part. I'd really hate to manually map 1,300+ images in my store, and thousands more in the future.

Thanks in advance.

[fringeusa]

I've updated my original post to make my issue more understandable, seemed a tad confusing. Thanks to anyone who can help me out!

[Gregory Roussac]

Hi,

Did you try to give a full url like http://127.0.0.1/smthing/myimage.gif or http://my site.com/myimage.gif ?

Regards

[fringeusa]

Hey Gregory,

Thanks for the response! Unfortunately it does not work in either IP or direct domain either. I thought it was maybe since the shop was in maintenance mode, but that seems to not be it either.

I've attached my CSV to see if maybe i've done something unusual in it, even though all products are showing, or if maybe there is a server configuration causing it.

Fields:
ID
Supplier Reference #
Name
Retail Exc Tax
On Sale
Active
Supplier
Manufacturer
Weight
Short Description
Category
Image URL
Text if In-Stock
Text if Out-Of-Stock

Attached Files

•  Alchemy Import Nov 2008(8).csv   175bytes   219 downloads

[Gregory Roussac]

Surely safe mode that disables socket opening.

I'll give a look when possible.

[fringeusa]

That was it Gregory! Safe Mode! I thought it wasn't since I had disabled it and then tried it before, but I probably wasn't doing the full URL. Irregardless, much help. Thanks!

[kevin13914]

What is safe mode? I have also uploaded products via csv and the products are showing fine...but the images dont show for the product.

I have imported the csv file using the http:// url for the images which are located in a folder on my site. Any help would be appreciated.
Thank you!

[djavet]

Same problem here with 1.2.5 withe th image import.
Do I need to switch safe_mode to off to import the image?

Dom

[djavet]

I confirm: I change safe_mode on off and the image import work now for me. Hope this help the others. And this with changing any code.

Dom

[djavet]

in php.ini or ask you provider (i've done this).

Dom

[rocky]

@x

Can you report this bug on the bug tracker? The Prestashop team is looking for bugs that have been introduced in the beta.