I've just installed it, but cannot login to the back office.
I'm not getting any errors and it's just keep taking me back to the login page.
-I did put www. in front of the URL, didn't work.
-I tried typing in a wrong password intentionally and it gives the error message "There is 1 error employee does not exist, or bad password"
-I tried the "Lost Password," got a new password, but still does the same thing. (going back to login page)
-I cleaned cache and cookie, but still no luck.
Store Front works fine. Everything works.
I'm totally lost. Any suggestions would be appreciated.
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back office login problem after clean install
Started by isou, Nov 26 2008 06:41 AM
back office login problem after clean install
#1
Posted 26 November 2008 - 06:41 AM
#2
Posted 26 November 2008 - 02:55 PM
What is your error?
Bad password?
Bad password?
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#3
Posted 03 December 2008 - 06:07 AM
Hi, sorry I was away for the thanksgiving and just got back.
The error message I get is:
There is 1 error
1. employee does not exist, or bad password
The error message I get is:
There is 1 error
1. employee does not exist, or bad password
#4
Posted 21 December 2008 - 10:48 AM
I am having same problem.
Did you find an answer?
Did you find an answer?
#5
Posted 09 January 2009 - 05:07 AM
anyone has any suggestions? i have same problem as well
#7
Posted 11 January 2009 - 01:41 AM
From 1231488546:
Have a look: here.
Thanks TropischBruin !!!
The SQL from this members post worked for me:
From 1220174171:
The SQL should be like this:
The MD5 string is composed by the COOKIE_KEY and the PASSWORD, all together.
Did it work?
UPDATE ps_employee SET passwd=md5("hgI3M9S1Uv45wDqkqvGNYF.xAamJY9.zKpykqHCgCxE5m1ozAtQBjFIi123456789") WHERE email="abc@yahoo.com"
The MD5 string is composed by the COOKIE_KEY and the PASSWORD, all together.
Did it work?
#8
Posted 13 January 2009 - 12:15 PM
Just an update. I wasn't able to work it out, so I tried with a new hosting company and it worked out fine.
One thing I did differently this time was, I changed the folder permissions one by one, which took me about almost an hour. I don't know if that helped.
I have not tried the above method since my problem was solved a couple of weeks ago.
But thanks anyways for your supports. :)
One thing I did differently this time was, I changed the folder permissions one by one, which took me about almost an hour. I don't know if that helped.
I have not tried the above method since my problem was solved a couple of weeks ago.
But thanks anyways for your supports. :)
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