7 replies to this topic

[isou]

I've just installed it, but cannot login to the back office.
I'm not getting any errors and it's just keep taking me back to the login page.

-I did put www. in front of the URL, didn't work.
-I tried typing in a wrong password intentionally and it gives the error message "There is 1 error employee does not exist, or bad password"
-I tried the "Lost Password," got a new password, but still does the same thing. (going back to login page)
-I cleaned cache and cookie, but still no luck.

Store Front works fine. Everything works.

I'm totally lost. Any suggestions would be appreciated.

[giralatina]

What is your error?
Bad password?

[isou]

Hi, sorry I was away for the thanksgiving and just got back.
The error message I get is:

There is 1 error
1. employee does not exist, or bad password

[pipwood]

I am having same problem.
Did you find an answer?

[alex45]

anyone has any suggestions? i have same problem as well

[TropischBruin]

Have a look: here.

[alex45]

From 1231488546:

Have a look: here.

Thanks TropischBruin !!!

The SQL from this members post worked for me:

From 1220174171:

The SQL should be like this:

UPDATE ps_employee SET passwd=md5("hgI3M9S1Uv45wDqkqvGNYF.xAamJY9.zKpykqHCgCxE5m1ozAtQBjFIi123456789") WHERE email="abc@yahoo.com"

The MD5 string is composed by the COOKIE_KEY and the PASSWORD, all together.

Did it work?

[isou]

Just an update. I wasn't able to work it out, so I tried with a new hosting company and it worked out fine.

One thing I did differently this time was, I changed the folder permissions one by one, which took me about almost an hour. I don't know if that helped.

I have not tried the above method since my problem was solved a couple of weeks ago.

But thanks anyways for your supports. :)