15 replies to this topic

[aa1joe]

Hi

On the shopping cart (Candy Art Template) I have the tax disable.

I am wondering why (tax incl. and tax excl.) are showing in the summary with the unit price.

It goes like this

Unit price $65.00 Qty1 Total $65.00

Total Products (tax incl.) $65.00
Total (tax excl.) $65.00
Total tax: $0.00
Total (tax incl.) $65.00

Is this normal?
If so Can I take out (tax incl. and tax excl.) or how would I get it not to show $65.00

Thanks

[rocky]

How do you have tax set up? You can go to Tools > Translations, select "Front office translations" in the dropdown, click the USA flag, then scroll down to the "prestashop - shopping-cart" and rewrite the strings without the (tax incl.) and (tax excl.) parts.

[aa1joe]

I have tax set to "0".

The client is including tax in the price.

I don't know why tax incl. and tax excl. is showing the actual price of the item.

I went to tool>translation and so on but that would not remove the entire line.

I want to remover both lines completely if possible or at least remove the $65.00 on both line which should not be there in the first place.
Why is the $65.00 showing there?
Total (tax excl.) $65.00
Total (tax incl.) $65.00

Thanks

[rocky]

If you aren't using taxes, you should go to Payment > Taxes and change "Enable tax" to "No". In PrestaShop v1.3.2, that should remove all (tax incl.) and (tax excl.). PrestaShop v1.3.1 and below still displayed (tax incl.) and (tax excl.) in some places. It's a bug that was fixed in v1.3.2.

[aa1joe]

It did disable the tax. Thanks again.

Joe

[rocky]

You must be using an earlier version of PrestaShop. In that case, you will need to edit shopping-cart.tpl and {* comment out *} the totals you don't want.

[IBICO]

I got the latest version and I can`t get the taxes removed at all.. I try to both enable and disable but nothing happen. Still say Tax incl.

[rocky]

It works for me. In PrestaShop v1.3.2, I just went to Payment > Taxes and changed "Enable taxes" to "No", then clicked Save, then went to the shopping cart summary and it didn't display "(tax incl.)". You must be using an older theme. Try switching to the default PrestaShop v1.3.2 theme.

[Babocas]

Hi! I have disabled the taxes on my shop but still appears "TAX included" in product pages. My prestahop version is 1.3.5
In shop cart we see the price per unit and "-tx" and I don't want it.
(see attached file)

Tanks

Attached Files

•  cart.jpg   13bytes   619 downloads

[finlander]

There doesn't seem to be any middle ground to solving this problem.

From the solutions that I have seen so far on the forums, either it's on (saying "tax incl" for all customers) or it's off (not saying "tax incl" for any customers).

That is not a solution because it should say "tax incl" when appropriate, when the customer is being taxed or is going to be taxed, and it should not say "tax incl" for customers not being taxed. I live in Idaho USA. I have properly configured the taxes for state sales tax for Idaho USA. If I sell a product to someone who lives in Idaho USA, then it should (or could) say "tax incl" but if someone from Germany is making a purchase, then "tax incl" should not appear.

The solutions I have seen don't allow for that -- the solutions posted in the threads are all or nothing .. either always on or always off.

[Babocas]

Hi Finlander!
In my case I don't want taxes for any costumers, but when I disable the taxes it appears in one or two cases...
thank you

[finlander]

From 1296988814:

Hi Finlander!
In my case I don't want taxes for any costumers, but when I disable the taxes it appears in one or two cases...
thank you

@Babocas,

I have just performed a test at my store simulate and solve your issue. Please confirm one setting before we try anything else. Please go to Back Office >> Payment >> Taxes >> Tax Options >> Enable Tax and be sure that it is set to NO. If you continue to have "tax incl" appearing on your product pages -- after this setting is set to NO -- then we have a much bigger problem, because this setting 'should' disable taxes completely throughout your store.

[Babocas]

Hello again!
I've checked and the tax is set to NO.

=(

[finlander]

.. then the problem may be related to using a custom template or modifying the template you started out with .. core code fixes are currently beyong my level of expertise .. occasionally a PrestaShop expert will answer forum questions here ... or you could post this issue in a new or different thread to try to get noticed.

[cankart]

Hi removed 2 lines from product.tpl file, it looks ok, can somebody confirm this if it is the right way to do it...(prestashop 1.4.5.1)

Line 257
{if $priceDisplay == 1}{l s='tax excl.'}{else}{l s='tax incl.'}{/if}

Line 273
{if $priceDisplay == 1}{l s='tax excl.'}{else}{l s='tax incl.'}{/if}

[JeaffreyGilbert]

Disabling tax on Payment > Taxes works well. Thanks!