PrestaShop Forums: Loss of website - Fatal error - PrestaShop Forums

Jump to content


Welcome to the PrestaShop Forum! We hope you'll share your comments and suggestions with us. We ask that you please post in English to the main sections of the PrestaShop Forum. If you want to write in another language, please post in the corresponding PrestaShop Community section below.

Please note that PrestaShop Community sections are largely self-moderated. PrestaShop team members may or may not participate in non-English sections. To improve the chances of receiving feedback to your question or comment, please post it in English to the main sections of our Forum.

NYC

Vous parlez français ? par ici !


Loss of website - Fatal error


Loss of website - Fatal error

#1 dhdesign

    PrestaShop Newbie

  • 11 May 2010
  • Members
  • Pip
  • 7 posts

Posted 01 September 2010 - 08:08 PM

I've build a website with prestashop and all was well then one day I noticed I can't view the site at all and get this error..
Fatal error: Class 'Configuration' not found in /www/sites/31c/a16/www.britishproduceabroad.co.uk/web/index.php on line 5

I suspect the site may of been hacked but I just don't know whats going on, has anyone else had this error? I can ftp OK but can't find the problem.

Thanks in advance

#2

    PrestaShop Newbie

  • 15 Dec 2011
  • Members
  • Pip
  • 0 posts

Posted 01 September 2010 - 11:31 PM

Is the Configuration.php file in the classes directory?

#3

    PrestaShop Newbie

  • 15 Dec 2011
  • Members
  • Pip
  • 0 posts

Posted 02 September 2010 - 12:22 PM

Yes that all seems in order, thanks for the reply

#4

    PrestaShop Newbie

  • 15 Dec 2011
  • Members
  • Pip
  • 0 posts

Posted 02 September 2010 - 02:55 PM

How about init.php, that is where all the default classes are "loaded".

#5

    PrestaShop Newbie

  • 15 Dec 2011
  • Members
  • Pip
  • 0 posts

Posted 02 September 2010 - 03:41 PM

init.php is there in a top level directory not in the classes folder

#6

    PrestaShop Newbie

  • 15 Dec 2011
  • Members
  • Pip
  • 0 posts

Posted 02 September 2010 - 03:49 PM

I don't know what to say without having access to your source code.

#7

    PrestaShop Newbie

  • 15 Dec 2011
  • Members
  • Pip
  • 0 posts

Posted 23 November 2010 - 06:49 PM

I would like to resurrect this post and ask if anyone would be willing to take a look at the source code. I can only imagine that the site has been hacked in some way but its beyond me.

Or is there a way to re-install and then link to a backed up database?

Thanks in advance





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users