Could anyone throw any light on this one?
I have received paypal payments OK from UK to my online shop, but last night a gentleman placed an order from Canada.
Although my Prestashop back office is set up to include Canada, as a country, under "zones", I have US - not Canada.
Could it be that this "blocks" the order, or is Canada counted as being in the US Zone?
Or could it be that my UK PayPal has not accepted payment from Canada, even though it was in UK Pounds?
I am puzzled about this one!
I need an urgent answer so I can resolve it for the customer - I can't obviously send him the goods until I have received payment through PayPal.
Many Thanks in advance!
Welcome to the PrestaShop Forum! We hope you'll share your comments and suggestions with us. We ask that you please post in English to the main sections of the PrestaShop Forum. If you want to write in another language, please post in the corresponding PrestaShop Community section below.
Please note that PrestaShop Community sections are largely self-moderated. PrestaShop team members may or may not participate in non-English sections. To improve the chances of receiving feedback to your question or comment, please post it in English to the main sections of our Forum.
Vous parlez français ? par ici !
Please note that PrestaShop Community sections are largely self-moderated. PrestaShop team members may or may not participate in non-English sections. To improve the chances of receiving feedback to your question or comment, please post it in English to the main sections of our Forum.
Vous parlez français ? par ici !
0
Paypal payment from Canada not received..
Started by dave204, Jan 21 2010 03:51 PM
Paypal payment from Canada not received..
#2
-
- 15 Dec 2011
- Members
-
- 0 posts
PrestaShop Newbie
Posted 21 January 2010 - 06:45 PM
Can you tell us what error he was getting?
Was the error coming from the paypal site, or was he not even able to get to that stage?
If it is the latter, than check that you have Canada (and other countries) checked in the Back Office under Payment -> Currencies Restrictions (at the bottom of the page).
Was the error coming from the paypal site, or was he not even able to get to that stage?
If it is the latter, than check that you have Canada (and other countries) checked in the Back Office under Payment -> Currencies Restrictions (at the bottom of the page).
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users