adamthomson123 Posted December 17, 2014 Share Posted December 17, 2014 (edited) hi! my website is giving an error like this, from last three day, please help me to solve the problem, Link to database cannot be established: SQLSTATE[HY000] [1045] Access denied for user 'xxxxxxx'@'localhost' (using password: YES) i don't know whats wrong with it. www.brixton-beds.co.uk please help me to sort out this issue, thanks Edited December 17, 2014 by El Patron removed db credentials for security reasons (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 17, 2014 Share Posted December 17, 2014 open file config/settings.inc.php here you will find your mysql connect host/db name/db user/db user password. hopefully this is just issue of bad credentials (see your hosting control panel for db info and setting of password and user) Link to comment Share on other sites More sharing options...
shacker Posted December 17, 2014 Share Posted December 17, 2014 is like El patron says, or contact yor host and request a restart of the mysql service Link to comment Share on other sites More sharing options...
adamthomson123 Posted December 17, 2014 Author Share Posted December 17, 2014 already tried to contact the hosting company, they said, the fault is on my end , dont where is the problem. need help please Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 17, 2014 Share Posted December 17, 2014 already tried to contact the hosting company, they said, the fault is on my end , dont where is the problem. need help please what is your hosting control panel? cpanel? login to hosting, look for your databases, all info is there... and also, find another hosting company... 1 Link to comment Share on other sites More sharing options...
adamthomson123 Posted December 17, 2014 Author Share Posted December 17, 2014 (edited) i added user in to database but now error comes on my website 500 server error" can you please have a look on www.brixton-beds.co.uk Edited December 17, 2014 by adamthomson123 (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 17, 2014 Share Posted December 17, 2014 you may due to lack of experience/progress consider posting in job offers...without access it's not so easy to help... Link to comment Share on other sites More sharing options...
shacker Posted December 17, 2014 Share Posted December 17, 2014 i added user in to database but now error comes on my website 500 server error" can you please have a look on www.brixton-beds.co.uk send me a pm with your cpanel access 1 Link to comment Share on other sites More sharing options...
adamthomson123 Posted December 18, 2014 Author Share Posted December 18, 2014 send me a pm with your cpanel access hi, sent you in PM my cpanel details. Link to comment Share on other sites More sharing options...
shacker Posted December 18, 2014 Share Posted December 18, 2014 hi, sent you in PM my cpanel details. you send me the wrong link Link to comment Share on other sites More sharing options...
adamthomson123 Posted December 18, 2014 Author Share Posted December 18, 2014 i sent again just now, please check, thanks Link to comment Share on other sites More sharing options...
adamthomson123 Posted December 18, 2014 Author Share Posted December 18, 2014 you send me the wrong link i have sent again, can you please check? Link to comment Share on other sites More sharing options...
shacker Posted December 18, 2014 Share Posted December 18, 2014 ok, i get it Link to comment Share on other sites More sharing options...
shacker Posted December 19, 2014 Share Posted December 19, 2014 Ok, when i try to go to phpmyadmin i get always a error and need to put the pass again. The other thing, the database is 3MB, but a installation must be around6/9mb, so i think some database tables are lost i recommend to restore a database backup Link to comment Share on other sites More sharing options...
adamthomson123 Posted December 19, 2014 Author Share Posted December 19, 2014 i am afraid! i dont have database backup. what to do now, can you please help? Link to comment Share on other sites More sharing options...
shacker Posted December 20, 2014 Share Posted December 20, 2014 check if you host make an automatic backup Link to comment Share on other sites More sharing options...
Ninello Posted March 16, 2017 Share Posted March 16, 2017 Hello guys, I'd like to add something about this topic, that could maybe help someone, I had the same error, just try to go into your server, and look config, parameters.php ( or config) You should have something like that ?php return array ( 'parameters' => array ( 'database_host' => 'localhost', 'database_port' => '', 'database_name' => 'your dataname', 'database_user' => 'your dataname', 'database_password' => 'your password', 'database_prefix' => 'ps_', 'database_engine' => 'InnoDB', 'mailer_transport' => 'smtp', 'mailer_host' => '127.0.0.1', see your hosting control panel for db info and setting of password and user, and correct if any mistake is. it was my case. bye guys, Link to comment Share on other sites More sharing options...
shacker Posted March 16, 2017 Share Posted March 16, 2017 THanks for share Link to comment Share on other sites More sharing options...
kolomvos Posted January 24, 2019 Share Posted January 24, 2019 Hi, I know this is an old post but I'm hoping it's the right place. I'm getting the same error and my parametres.php file is correctly configured. The problem is I can't access some pages in the back office, I get 500 error. In the logs the SQLSTATE[HY000] [1045] Access denied for user error shows the credentials I was using in the dev site. Is there anywhere else they need to be changed apart from the parametres.php? I connect to the front office with no problem and everything is working normally. Link to comment Share on other sites More sharing options...
Fabicii Posted January 24, 2019 Share Posted January 24, 2019 2 hours ago, kolomvos said: Hi, I know this is an old post but I'm hoping it's the right place. I'm getting the same error and my parametres.php file is correctly configured. The problem is I can't access some pages in the back office, I get 500 error. In the logs the SQLSTATE[HY000] [1045] Access denied for user error shows the credentials I was using in the dev site. Is there anywhere else they need to be changed apart from the parametres.php? I connect to the front office with no problem and everything is working normally. Test this: open: var/cache/prod/ContainerXo3vxws/appProdProjectContainer.php around row 905, change the database config with your own. Clean the web browser caché and restart your page. Good luck! 4 3 Link to comment Share on other sites More sharing options...
mmunuera Posted February 4, 2019 Share Posted February 4, 2019 thanks @Fabicii i love you, my prestashop is running again thank very much 1 Link to comment Share on other sites More sharing options...
cybert11 Posted February 12, 2019 Share Posted February 12, 2019 wow, 2 weeks later and I stumble accross this post 😮 Thanks @Fabicii you're a lifesaver! 1 Link to comment Share on other sites More sharing options...
pal651 Posted March 14, 2019 Share Posted March 14, 2019 On 24/1/2019 at 6:15, Fabicii said: Prueba esto: abrir: var / cache / prod / ContainerXo3vxws / appProdProjectContainer.php Alrededor de la fila 905, cambie la configuración de la base de datos con la suya. Limpia el navegador web caché y reinicia tu página. ¡Buena suerte! Thanks @Fabicii This is the complete solution. Link to comment Share on other sites More sharing options...
Fabicii Posted May 8, 2019 Share Posted May 8, 2019 @KILIYATSIA can you provide me the link to your store? then might be I could see where the problem is. Link to comment Share on other sites More sharing options...
Kogkalidis Posted July 19, 2019 Share Posted July 19, 2019 @El Patron I just installed fresh 1.7.6.0. No upgrade, no server move. No 3rd party modules/themes etc. The installation has been completed as expected but then this problem: SQLSTATE[HY000] [1045] Access denied for user The strange part is that with the very same credentials when I pressed "Test connection" the success message appeared. Do you have any idea about our new (1.7.6.0) baby and its flaws? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted July 19, 2019 Share Posted July 19, 2019 (edited) 8 hours ago, tapanda.gr said: @El Patron I just installed fresh 1.7.6.0. No upgrade, no server move. No 3rd party modules/themes etc. The installation has been completed as expected but then this problem: SQLSTATE[HY000] [1045] Access denied for user The strange part is that with the very same credentials when I pressed "Test connection" the success message appeared. Do you have any idea about our new (1.7.6.0) baby and its flaws? hi, i don't think you posted the entire message.. try: prestashop/var/cache remove all files I have not had time to look at 176, my advice unless one is just testing on development is to not upgrade unless you have good debug skills. Remember the falcey of open source is that' it is community tested lol.... Edited July 19, 2019 by El Patron (see edit history) Link to comment Share on other sites More sharing options...
lozaria Posted March 31, 2020 Share Posted March 31, 2020 On 1/24/2019 at 1:15 PM, Fabicii said: Test this: open: var/cache/prod/ContainerXo3vxws/appProdProjectContainer.php around row 905, change the database config with your own. Clean the web browser caché and restart your page. Good luck! Thank you very much! That fixed my issue too. Link to comment Share on other sites More sharing options...
tessa. Posted April 14, 2020 Share Posted April 14, 2020 Hey, I have the same issue after trying to update to 1.7.6.0. Can somebody specify @Fabicii's solution? My code looks like this and I'm not sure where to add my database config exactly: 'prestashop.core.form.identifiable_object.builder.cms_page_form_builder' => 'getPrestashop_Core_Form_IdentifiableObject_Builder_CmsPageFormBuilderService.php', Thank you! Link to comment Share on other sites More sharing options...
shacker Posted April 16, 2020 Share Posted April 16, 2020 On 4/14/2020 at 7:54 PM, tessa. said: Hey, I have the same issue after trying to update to 1.7.6.0. Can somebody specify @Fabicii's solution? My code looks like this and I'm not sure where to add my database config exactly: 'prestashop.core.form.identifiable_object.builder.cms_page_form_builder' => 'getPrestashop_Core_Form_IdentifiableObject_Builder_CmsPageFormBuilderService.php', Thank you! you must openn this file var/cache/prod/ContainerXo3vxws/appProdProjectContainer.php find this lines 'database_host' => 'localhost', 'database_port' => '', 'database_name' => 'prestashop176', 'database_user' => 'root', 'database_password' => '', 'database_prefix' => 'ps_', 'database_engine' => 'InnoDB', but change with your database data, you cna copy it from this file app\config\parameters.php 1 Link to comment Share on other sites More sharing options...
pazabacher Posted June 19, 2020 Share Posted June 19, 2020 On 24/1/2019 at 8:15, Fabicii said: Prueba esto: abierto: var / cache / prod / ContainerXo3vxws / appProdProjectContainer.php alrededor de la fila 905, cambie la configuración de la base de datos con la suya. Limpie el caché del navegador web y reinicie su página. ¡Buena suerte! Intenté seguir este procedimiento pero no encontré en la línea 905 la información que decís en el archivo appProdProjectContainer.php Link to comment Share on other sites More sharing options...
Fabicii Posted June 29, 2020 Share Posted June 29, 2020 Envìame tu archivo en inbox. Link to comment Share on other sites More sharing options...
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