adaptusa Posted November 19, 2014 Share Posted November 19, 2014 I am using verison 1.5.2.0 of Prestashop. When I try to retrieve a forgotten password I receive an error message say that the there was an error sending the email. I have contact my host and input the proper SMTP info etc. but still getting the error. Any thoughts? Thank you. Link to comment Share on other sites More sharing options...
nsweb Posted November 20, 2014 Share Posted November 20, 2014 share more details, do you receive error on the site? does your other emails sent? does your test email sent? Link to comment Share on other sites More sharing options...
adaptusa Posted November 20, 2014 Author Share Posted November 20, 2014 nsweb - thanks for you questions.... we have been working on it and now when trying to retrieve the password the email does send, but I never receive it. Also when testing in the back office the email does send, but I never receive it. Think I need to contact hosting company and have them check the logs for us. Link to comment Share on other sites More sharing options...
nsweb Posted November 20, 2014 Share Posted November 20, 2014 try to send emails with sendmail, not smtp Link to comment Share on other sites More sharing options...
Recommended Posts