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I am getting thousands of " Error reporting from your PayPal module "


kpoptown

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Hello. 

 

I am getting thousands of this email in a day

 

Error reporting from your PayPalAPI module   A client has encountered a problem with the module PayPalAPI, see the report:

 

 

Sender is my email. it  means my store or my paypal module is sending this message.

 

I am getting ten of this email in a second.

 

It is big problem.

 

Because of this, my store performance is bad.

 

PrestaShop™ 1.4.8.2

 

My prestashop is 1.4.8.2

And paypal module is  v3.4.8

 

 

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Thanks a lot for your answer.

I'm sorry but I cannot shut the door of shop. I am getting order.

 

My host said..it is not hacking attack and I should check configuration setting in paypal module.

 

Is it related with paypal module? or is it kind of hacking attack?

 

please answer.

 

 

I can find thousands of email from my contact email.

 

It seems that my shop is sending thousands of paypal error email to me while I have getting valid order from customer

Edited by kpoptown (see edit history)
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Thanks a lot

 

Host said

 

"Our higher tier support confirms /home/kpopto5/public_html/modules/paypal/express_checkout is sending the email"

 

I think express-checkout can be problem.

 

do you have any idea?

 

In forum , 

I read some article and red this part

 

"I have similar problem of error reporting with any description, i find that it happens when the customer click on Paypal express check out on items out of stock

Hope this help "

 

 

I think it can be releated.

Please give me your reply. 

 

Thanks a lot for your reply in advance

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I have read post and that can be one problem . But my problem is paypal module or payment.php is sending thousands email in several hours.

 

I got that message less then 10 in a day

 

 

but now I am geting so many spam mail.

 

will it help if I install higher version of paypal?

Please give your reply, everyone

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  • 1 year later...

Do you still think this is a PayPal issue?? if so... how do you know it? Have they told you that?

 

I have read a lot of threats with this issue and none of them have an answer. Some of those threats even opened for more than 2 years!

 

Thank you!

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  • 9 months later...

hi @oexo-france , can you outline , you think the host is blocking paypal api access? how can they block paypal api access and not access to the entire site?? thanks!

 

Bad configured server firewall of course can block access from Paypal to the API. Yous provider should add the Paypal-IP's to the server IP whitelist.

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  • 3 months later...
  • 3 months later...
I am having the same issue. 

I am getting thousands of this email in half an hour.

Nothing in the error report, no error description:

"Error reporting from your PayPalAPI module

A client has encountered a problem with the module PayPalAPI, see the report:"

 

I am using PS 1.6.1.11 and PayPal 3.11.3.

Can someone please fix this !!! 

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