BostonJim Posted October 27, 2014 Share Posted October 27, 2014 Hi, I'm having a heck of a time trying to install a new theme that I purchased today from Prestashop Addons. No matter what I try I get an error and I think it's because the compressed (ZIP) file requires a password that was supplied by Prestashop Addons. Well, at least Prestashop Addons tells me that a password is required but when I try to install the zip file it never asks me for it. Even if I try to uncompress the file on my desktop it never asks for it. I've made a very short video to try to show what my challenge is. I'm hoping someone can help. Thanks Here's the video: http://bostonjim.com/pw/pw.html Thanks for any help you can give. Jim Link to comment Share on other sites More sharing options...
razaro Posted October 28, 2014 Share Posted October 28, 2014 Hi What to you get after you uncompress zip on to desktop ? What program do you use ? Usually when uncompressing password protected zip another small window pops out to enter password. I think in some cases that first zip have different files and folders , like PSD files, documentation and theme. So that zip probably have in some folder another zip with theme that you can install. Link to comment Share on other sites More sharing options...
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