happycandle Posted October 27, 2014 Share Posted October 27, 2014 Hi, I keep getting the same error "file not found" when I'm trying to download the PDF invoice from the front office customer account. It happens on any order I have made, even if the status is "payment accepted", "delivered", "shipped" etc. Altough, in the backoffice I can see/download the PDF invoice... Help! Link to comment Share on other sites More sharing options...
tuk66 Posted October 27, 2014 Share Posted October 27, 2014 The link under the PDF icon is something like http://my_domain.com/en/index.php?controller=pdf-invoice&id_order=4. And yours? Link to comment Share on other sites More sharing options...
happycandle Posted October 27, 2014 Author Share Posted October 27, 2014 The link is like this : http://www.mydomain.ro/ro/index.php?controller=pdf-invoice&id_order=4 Link to comment Share on other sites More sharing options...
tuk66 Posted October 27, 2014 Share Posted October 27, 2014 What's history of your shop? Is it a fresh installation? Did you upload all files through FTP? I mean, it looks like one file needed during creation of the invoice is missing. Link to comment Share on other sites More sharing options...
happycandle Posted October 27, 2014 Author Share Posted October 27, 2014 Yes it is a fresh installation. Curently I'm configuring the webpage, didn't went online yet. I have uploaded all the files to my server with filezilla. What file could be missing that can generate this error ? Link to comment Share on other sites More sharing options...
tuk66 Posted October 27, 2014 Share Posted October 27, 2014 Enable debug mode to (maybe) see more. define('_PS_MODE_DEV_', true); in /config/defines.inc.php Link to comment Share on other sites More sharing options...
happycandle Posted October 27, 2014 Author Share Posted October 27, 2014 I did that too, but there is no other message shown, only " file not found". Link to comment Share on other sites More sharing options...
verhulstjan Posted October 15, 2015 Share Posted October 15, 2015 Is this fixed? What was the solution? Link to comment Share on other sites More sharing options...
[email protected] Posted June 13, 2016 Share Posted June 13, 2016 it should be problem with presta servers, they were down today at 16.00 http://status.prestashop.com/ Our shop also not working Link to comment Share on other sites More sharing options...
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