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test your database connection now not working


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Hi I am trying to install Prestashop. I have uploaded the contents of the "prestashop_1.6.0.9" folder to mysite.com/shop/. On the System Configuration option of the installation assistant I have entered the database information; clickin on the "test your database connection" does nothing. Clicking on Next goes to the Store Installation option but there is no sign of instalaltion process. I went through the installation process on Firefox & Google Chrome but still same issue. (screenshot attached)

 

I am installing this on my Linux VPS. There is not problem with the database credentials as I have used the same database credentials to my test php database connection script which connects fine.

 

Any help would be much appreciated, thank you.

post-861875-0-92979000-1414255066_thumb.jpg

Edited by bickyz (see edit history)
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  • 2 months later...

Hello,

 

I am having the exact same problem. Clicking on the "test your database connection" button does nothing and clicking on next goes to the installation process page but there is no sign of progress. The database credentials are correct, I have checked a few times and the installation worked previously. 

 

I have also tried several browsers and checked permissions but the result is the same. I attempted to solve it by adding an .htaccess as suggested by the thread, with:

 

RewriteEngine On
Options +FollowSymLinks

 

And still no luck. The installation process works fine in my local machine (I've installed several times) and it actually worked once before in the server so I'm all out of ideas.

 

Any help appreciated.

 

 

 

 

**Edit:

 

After many hours of frustration I found that there was a problem when I set the permissions for all of the folders and files. Even though I stated the permissions to be applied recursively, for some reason the hidden files were not affected, so there were a few .htaccess files that could not be accessed but I had to check the apache error logs to find that out.

 

Once I changed the permissions for those files via the console everything started working fine. I have no idea why I didn't have this problem the first time I installed on the server, though.

Edited by aeklant (see edit history)
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