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Google Analytics Not Capturing Revenue, etc.


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I've had the Google Analytics module installed for the past year or so and everything has been working fine until Google switched me to universal analytics automatically. So I checked the "Universal Analytics" box in the module settings and this didn't seem to do anything. So I then uninstalled and reinstalled the module and now it seems to be tracking my transactions but it's not showing any revenue and the shipping amounts are off from my flat $7.95 as well as the quantities of each order. The only thing that seems to be correct is the order # (transaction ID in GA).


 


Real time is working fine tracking visitors. The only issue I seem to be having is with the e-commerce values.


 


Am I doing something wrong here or is this a bug?


 


I'm on PS vs 1.5.2


 


Thanks!


Alex


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It's a bug. Recently I found the solution for me in the forum. I'm with version 1.5.5.0 of Prestashop.

So here is the thing:

 

1. Use your FTP client to navigate to the module -> modules/ganalytics/header.tpl
2. Open the file to edit it and change this:
 
{if universal_analytics eq true}
with this:
{if $universal_analytics eq true}
 
3. In the admin panel go to the module Google Analytics and also disable this option though: Universal Analytics Active
 
This worked for me. Try it and let me know.
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  • 4 years later...

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