Minik DF Posted October 23, 2014 Share Posted October 23, 2014 (edited) I can´t change the logo using the organicshop theme in prestashop 1.6. When i try to upload it thru backoffice, nothing happens after finished upload. I see that the logo in backoffice and on the website has this name: "shopname"-1412280335.jpg" Solved! :-) Image format at Preferences - Images generation option - Image format, was set to "Use JPEG." After changing it to "Use PNG only if the base image is in PNG format." it now works as it should. Edited November 2, 2014 by billiggrow (see edit history) Link to comment Share on other sites More sharing options...
shacker Posted October 29, 2014 Share Posted October 29, 2014 try to upload manually to img folder Link to comment Share on other sites More sharing options...
RobS Posted November 1, 2014 Share Posted November 1, 2014 Hello I am having a similar problem only after the upload I do not see anything except a question mark in place of where my logo should be. The upload does not show up anywhere. I have tried various image sizes and clearing the cache but nothing helps. Any ideas? Thanks Link to comment Share on other sites More sharing options...
yaniv14 Posted November 1, 2014 Share Posted November 1, 2014 Do you have any special chars (non English) as Store name? Link to comment Share on other sites More sharing options...
RobS Posted November 1, 2014 Share Posted November 1, 2014 No nothing at all just expectedend thats it Link to comment Share on other sites More sharing options...
yaniv14 Posted November 1, 2014 Share Posted November 1, 2014 Can you provide URL to your site? Link to comment Share on other sites More sharing options...
Minik DF Posted November 2, 2014 Author Share Posted November 2, 2014 Solved! :-) Image format at Preferences - Images generation option - Image format, was set to "Use JPEG." After changing it to "Use PNG only if the base image is in PNG format." it now works as it should. Link to comment Share on other sites More sharing options...
shacker Posted November 2, 2014 Share Posted November 2, 2014 perfect Link to comment Share on other sites More sharing options...
Areti1 Posted November 23, 2014 Share Posted November 23, 2014 Hi, I have the same problem. After changing theme of my store, logo does not appear any more. I also tried changing at Images as we recomended previously, but still does not work. My prestashop is 1.4.6.2 version. Is it a theme problem? Link to comment Share on other sites More sharing options...
shacker Posted November 24, 2014 Share Posted November 24, 2014 site url? Link to comment Share on other sites More sharing options...
Areti1 Posted November 24, 2014 Share Posted November 24, 2014 site url? www.superlady.gr Link to comment Share on other sites More sharing options...
vekia Posted November 24, 2014 Share Posted November 24, 2014 Hi, I have the same problem. After changing theme of my store, logo does not appear any more. I also tried changing at Images as we recomended previously, but still does not work. My prestashop is 1.4.6.2 version. Is it a theme problem? you use the same tempalte? Link to comment Share on other sites More sharing options...
Areti1 Posted November 24, 2014 Share Posted November 24, 2014 you use the same tempalte? This happened after I change the shop Theme. And I can not understand why. In back office it lookes ok. Link to comment Share on other sites More sharing options...
shacker Posted November 24, 2014 Share Posted November 24, 2014 the theme use a logo.png, so you need to upload a png logo again. if is ps 1.6 its ok, if not try to upload the png logo to the img folder 1 Link to comment Share on other sites More sharing options...
Areti1 Posted November 24, 2014 Share Posted November 24, 2014 the theme use a logo.png, so you need to upload a png logo again. if is ps 1.6 its ok, if not try to upload the png logo to the img folder Ok, thank you very much. Areti. Link to comment Share on other sites More sharing options...
shacker Posted November 24, 2014 Share Posted November 24, 2014 Ok, thank you very much. Areti. works for you? Link to comment Share on other sites More sharing options...
Areti1 Posted November 24, 2014 Share Posted November 24, 2014 works for you? Ι found that this happens because of the theme. It gets corrected with the new theme I installed. So yes now it is ok. Thank you. Link to comment Share on other sites More sharing options...
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