Roders Posted October 21, 2014 Share Posted October 21, 2014 (edited) Hi, The problem I am having is in the user registration stage. When a new user registers and is prompted with the page to fill in their address details the "country" and "state" dropdowns are missing. They have been there before as some test users I have set up were able to choose their country and state. When I look back at these users the dropdown boxes are visible for them if you try to edit their address but any user registering from now cannot see them, preventing them from registering altogether as they cannot complete the form (error message requiring them to select country appears "id_country is required", but there is nowhere to select one). My customer is only planning on selling to the UK and Ireland so these are the only 2 countries enabled in the BO. The countries have the address format setup correctly as follows... firstname lastnameaddress1address2city, State:namepostcodeCountry:namephonephone_mobile The carriers are setup correctly also so I have no idea why these dropdowns vanished into thin air?? I was supposed to go live with this site last weekend and this is a major setback preventing the site from registering users. Any help is greatly appreciated. Edited October 21, 2014 by Roders (see edit history) Link to comment Share on other sites More sharing options...
Roders Posted October 21, 2014 Author Share Posted October 21, 2014 I have resolved the issue. It seems once I added the UK in again after deleting it it had set the default country to Argentina which was causing the problem. Setting it back to UK solved the issue 1 Link to comment Share on other sites More sharing options...
vishalsingh119 Posted July 26, 2016 Share Posted July 26, 2016 default country selected in prestashop is usa.in usa list of all state available in us.xml file in localisation folder.so if you manually want to add state info,go to related country file and add stat list. 1 Link to comment Share on other sites More sharing options...
ADM777 Posted December 20, 2017 Share Posted December 20, 2017 (edited) On country section from International / Location / on your country detail change Format box with adding State name on Format Address It works on my Prestashop 1.7 Edited December 20, 2017 by ADM777 (see edit history) Link to comment Share on other sites More sharing options...
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