Error with theme

[Undergabo]

First, sorry for my english

I am new to the world of prestashop, always use Joomla, so I apologize if my bug is known or easy to fix. 

 

I installed through Softaculous application prestashop version 1.6.0.9. Before installing i do a total reset of my server so there are no problems. 

 

I buy this theme for my shop, which says it is compatible with version 1.6.0.9 

http: //addons.presta...-prs020034.html 

 

The same company that made ​​the template makes free installation.

The same company that made ​​the template makes installation, but they could not install it because, they say "prestashop" it is not properly installed, the same error happened to me 

 

As you can see in the picture below, do not see the preview of the template,

 

this is the preview that appears, all deconfigured 

 

 

 

 

 

I have installed prestashop by various methods, but still the same error

 

Thanks for your help

[NemoPS]

You should try with a manual  installation, automated installers often break something. If the issue persists, then it's the template