Issues with Orders - Order messages not showing, customization not available

[rainbowfication]

Hi all,

 

I have two issue when looking/creating at orders in the back-end, looking for solutions or fix's ideally.

 

Order Messages

Not all messages show on the order page.

 

When I add a message on the order page there is no log of it, except in the customer service messages area. I aiming to use this just for employee notes, but as it doesn't appear on the order its effectively useless. after looking further customer reply's show up?

 

 

Customization fields/files

When add a product with a customization to a new order or alter one in the back-end, there is no way of inputting that information in the back-end even if required on a product?

 

I have searched for solutions but nothing relating to version 1.6.0.9

 

Any help much appreciated  

[fransjaeger]

You still have this issue or You fixed it? Cause I have something familiar. Same PS version.

[clive@hmd]

Does anyone have any answers to this?

 

I am using V1.6.0.14 any customer messages do not show on order also if there is customisation to a product nothing is showing on the order

 

Its a pretty fundimental requirement for customers to add notes/instructions to their order and if its customised this should show on the order somewhere but I can not get it to happen

 

Any help appreciated

Edited June 17, 2015 by clive@hmd (see edit history)

[inot]

I pull it up.

Someone know how to solve it on 1.6?

Thanks a lot!