White screen on both front and back office after installation of 1.6.0.9

[neby100]

Hi.

 

I just installed prestashop 1.6.0.9 yesterday and I couldn't get in to work yet. It's the first time I use it.

 

It shows white screens on both the front and the back office.

 

I went to defines.inc.php to get a report and this is what I got:

 

 

Warning: tempnam(): open_basedir restriction in effect. File(/customers/b/1/c/**********.com/httpd.wwwcache) is not within the allowed path(s): (/customers/b/1/c/**********.com/httpd.www:/customers/b/1/c/**********.com/httpd.private:/

customers/b/1/c/**********.com/tmp:/customers/**********.com/**********.com:/var/www/diagnostics:/

usr/share/php) in /customers/b/1/c/**********.com/httpd.www/classes/PrestaShopAutoload.php on line 151 Parse error: syntax error, unexpected T_PUBLIC in /customers/b/1/c/**********.com/httpd.www/tools/htmlpurifier/HTMLPurifier.standalone.php on line 1070

 

 

When I go to classes/PrestaShopAutoload.php on line 151 it says this:

 

 

$filename_tmp = tempnam(dirname($filename), basename($filename.'.'));

 

 

 

 

And on tools/htmlpurifier/HTMLPurifier.standalone.php on line 1070 says this:

 

 

 public static function unichr($code)

 

 

 

I don't know what to do. Please somebody help.

 

Thanks.

[PrestaHeroes USA]

typically this is issue with hosting.

 

learn more here:

 

http://stackoverflow.com/questions/1846882/open-basedir-restriction-in-effect-file-is-not-within-the-allowed-paths