Problem with prestashop transfered on my computer

[ungars]

  Hello,

  I have a website with Prestashop. I transfered it to my computer (Ubuntu 14.04 virtualized) . The problem is, when I type on my browser the local address of Prestashop (localhost/prestashop), I arrived to my real website, on a shared server, not on local.

 

  I already posted on the French forum, but no solution found. What I made :

 

- Empty the cache of /cache/smarty/cache & /cache/smarty/compile (not index.php)

 

- Complet the coordinates of my data base on /config/setting.inc.php .

define('_DB_SERVER_', 'localhost');
define('_DB_NAME_', 'prestashop');
define('_DB_USER_', 'root');
define('_DB_PASSWD_', 'password');

  Impossible to change the url on "seo url" , because it' s impossible to connect myself on the back office (first my id was refused, I installed again prestashop and now I have a white page) .

 

  On the French forum, someone told me to go to phpmyadmin, and on my database, search on ps_configuration at right ps_shop_domain and ps_shop_domain_ssl. I didn' t find them... I correct at left

ps_shop_url like that :

Domain varchar 150 : localhost

Domains ssl varchar 150 : localhost

physical uri varchar 150 : /prestashop/

  It seems to be better, now I am in local, not any more on my shared server, but no pictures, only texts. And always impossible to connect myself on the back office.

 

  I believed that was a problem with my browser, but I tryed to be connected from an other computer on my lan, the problem is the same.

 

  My htacces is :

# ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again
# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution
# http://www.prestashop.com - http://www.prestashop.com/forums

<IfModule mod_rewrite.c>
<IfModule mod_env.c>
SetEnv HTTP_MOD_REWRITE On
</IfModule>

RewriteEngine on
RewriteRule . - [E=REWRITEBASE:/prestashop/prestashop/]
RewriteRule ^api/?(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

# Images
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L]
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]
# AlphaImageLoader for IE and fancybox
RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]

# Dispatcher
RewriteCond %{REQUEST_FILENAME} -s [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^.*$ - [NC,L]
RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L]
</IfModule>

AddType application/vnd.ms-fontobject .eot
AddType font/ttf .ttf
AddType font/otf .otf
AddType application/x-font-woff .woff

#If rewrite mod isn't enabled
ErrorDocument 404 /prestashop/prestashop/index.php?controller=404

# ~~end~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again

  Thank you a lot for your help, nice day.

Edited September 29, 2014 by ungars (see edit history)

[NemoPS]

First, enable error reporting (see my signature) to inspect the white page. THen, in the database, hard-modify the url in the ps_shop_url table

[ungars]

  Hello, thank you for your answer.

  Since this morning, I found what I searched on phpmyadmin with more explanations. Now I am really on local, but the pages appear strangely : http://www.avignon-net.com/Capture.png

  That is on my local server, if I open the address of prestashop on my browser. If I try to connect from an other computer on my lan, I have a white page.

  I already activated the debugging mode :

/* Debug only */
if (!defined('_PS_MODE_DEV_'))
define('_PS_MODE_DEV_', true);

  Nothing appeared... I had first a problem with chmod, I changed it, and then the strange page appeared.

 

  Thank you for your help, nice afternoon.

[NemoPS]

That usually happens when the wrong subfolder is set after the site's url in SEO and URLs, can you check it?

[ungars]

  Hello, thank you for your answer.

 

 

That usually happens when the wrong subfolder is set after the site's url in SEO and URLs, can you check it?

 

  You would like I check that in the back office ? I can' t access to it, I have almost the same page as the picture I posted. On the French forum, I understood I can change that on the data base, but perhaps I took the wrong way : with phpmyadmin, I select ps_configuration, on the left panel, I open ps_shop_url , can I check that here ?

  I change the url like that :

Domain varchar 150 : localhost

Domains ssl varchar 150 : localhost

physical uri varchar 150 : /prestashop/

  Is it good ?

 

  Thank you so much again for your help, and sorry for my poor English, I try to do my best.

[vekia]

note that your prestashop is installed in second subdirectory

so your uri should contain /prestashop/prestashop/

[ungars]

  Hello, thank you for your answer. That was a mistake, now prestashop is really on localhost/prestashop. I created by mistake a second folder /prestashop, now all is clear.

[ungars]

Hello, up, if somebody have an idea about my problem.

[Zestard Tech]

Hello, I have also same problem, but now I can solve of your way

[ungars]

  Hello, I don' t know why I have this problem...

[NemoPS]

Have you tried erasing the htaccess, or disabling friendly urls after moving the folder?

[ungars]

  Hello,

  No, nothing of that !

  Here is my .htaccess :

# ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again
# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution
# http://www.prestashop.com - http://www.prestashop.com/forums

<IfModule mod_rewrite.c>
<IfModule mod_env.c>
SetEnv HTTP_MOD_REWRITE On
</IfModule>

RewriteEngine on
RewriteRule . - [E=REWRITEBASE:/prestashop/]
RewriteRule ^api/?(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

# Images
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L]
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]
# AlphaImageLoader for IE and fancybox
RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]

# Dispatcher
RewriteCond %{REQUEST_FILENAME} -s [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^.*$ - [NC,L]
RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L]
</IfModule>

AddType application/vnd.ms-fontobject .eot
AddType font/ttf .ttf
AddType font/otf .otf
AddType application/x-font-woff .woff

#If rewrite mod isn't enabled
ErrorDocument 404 /prestashop/prestashop/index.php?controller=404

# ~~end~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again

  Thank you again for your help, nice day

[ungars]

  Hello again,

  I change the line physical_uri in ps_shop_url , I type the same as I have on wamp, and which works, no success. I put again /prestashop/ and now I have the front office, without pictures, only the slide show works. All the links don' t work... I don' t know why that didn' t work before, the settle was the same.

 

  Why the pictures don' t appear ? And why the links don' t work ?

 

  Thank you for your help !

[NemoPS]

I think you should try erasing the htaccess first, and retry without friendly urls, as you didn't

[ungars]

You would like I earase all what is written on .htaccess ? I did, except the first comment lines, no change, always the front office, without pictures (only the slide show)

 

 

and retry without friendly urls, as you didn't

 

  I never touched friendly urls, and now I can' t access to back office, I don' t know where I can change that on the data base.

 

  Thank you a lot.

[ungars]

  Hello,

  To try, I jus import a backup of a database I have on wamp, with the same settings I wrote before :

- ps_shop_url

Domain varchar  : localhost

Domains ssl varchar  : localhost

physical uri varchar  : /prestashop/

- And localhost on ps_shop_domain and ps_shop_domain_ssl

 

  And that works fine.

 

  I wonder why that works fine, and that don' t works fine with the same settings when I import my database from my website which works on my shared server. Perhaps the problem is not here.

 

  Thank you, nice Sunday

 

  Edit : some pictures don' t appear when I click on the menu...

Edited September 21, 2014 by ungars (see edit history)

[NemoPS]

You mean product pictures in the category listing? which ones, in particular?

[ungars]

Hello,

I can' t give you a good answer for that... Yesterday I could have only the pictures on the reception page, not in the categories. Yesterday evening, I download again the data base, and then no picture, even with the same setting. I can' t give you an explanation.

 

  On wamp, wich works well with that :

Domain varchar  : localhost

Domains ssl varchar  : localhost

physical uri varchar  : /prestashop/

and localhost on ps_shop_domain and ps_shop_domain_ssl , I tried to download the data base from the shared server, and I have the same problem, even with the same settings... So I think the problem is perhaps in an other place.

 

  Thank you for your help, nice evening.

[ungars]

  Hello,

  I installed again the database on Wamp. I have almost the same thing, I already have on Lamp : http://www.avignon-net.com/Capture.png (With an other installation, same settings, I had better results, no explanation for that) .

  Somebody suggested me on the French forum those settings :ps_shop_domain and ps_shop_domain_ssl = localhost/prestashop/ .  I have my website, without pictures, all the categories are dead, I can see the text of the slide show (but sometimes, it didn' t appear) .

  On lamp, with the same settings, that is a little bit better. Again only the text of the slide show, all the pictures except one appear on the first page . The link are not dead, but the pictures which appear doesn' t correspond to the text, and the pictures are not at the good categories.

 

  That is really crazy, nothing is logical...

 

  Nice evening !

[PrestaHeroes USA]

uhm...

 

delete .htaccess

 

the regenerate using friendly url's on/off 

[ungars]

  Hello, thank you for your answer.

  I already erase this folder, but perhaps I didn' t use the good way (see post 15) . Should I erase all the folder (delete it) or only what is written inside ?

 

the regenerate using friendly url's on/off

 

  What do you mean ? It will regenerate by itself ?

 

  I will try that this evening late when I will be back. Thank you a lot for your help, nice day.

[PrestaHeroes USA]

sorry I missed post 15...not sure how to proceed...

[ungars]

  Hello, don' t worry, this topic is so long.

  I tryed :

- With removing what is written on the folder.

- With deleting the folder.

 

  No change, always the same thing... And my identity is refused when I want to be connected at the back office. I always had that when I imported my database.

 

  I don' t know why I have so much problem, and why I am alone to have that.

  I downloaded the database from the back office.

 

  Thank you for your help.

 

  Edit : on lamp, the images don' t correspond to the text.... Crazy, I really don' t know what happened.

Edited September 24, 2014 by ungars (see edit history)

[ungars]

  Hello, I give up, I have enough !

  Thank you for your help and for the time you gave to me.

[ungars]

  Hello, the day after my last post I found ! I would like to try a last time. I will explain what I did, because I am sure one day somebody will have the same problem.

- First change on the site which is on product  : "préférence" -> "url"  (don' t do that with phpmyadmin, I don' t know why, with me that don' t work.

- When Prestashop is transfered, 2 good surprises, now I can reach the back office (my id is recognized) . The categories take to a 404 error, but now that is the personalized page.

- And now, on "seo url", write "no" at "simplified url" (I am not sure of the translation, I work on a French version) . And that work. I have only a problem with an image which don' t appear, but I think that was a problem with my backup, I made an other backup, and an other, and that still work.

 

  When I install prestashop on the shared server, I think this option is selected automaticaly on "no" , but if the database is downloaded on my computer, that don' t work.

 

  I tryed an experience, I wrote "yes" on "simplified url" on my shared server, on the first page most of the images disapeared, and impossible after to recover them : http://www.avignon-net.com/prestashop/prestashop/index.php . What is the error I made, and what can I do ? I think we don' t have to select this option on "yes" when apache have not the settings for that (impossible to change on a shared server) .

 

  Thank you for your help, nice day.

[ungars]

Hello,

I make a "up" about my last questions :

 

I tryed an experience, I wrote "yes" on "simplified url" on my shared server, on the first page most of the images disapeared, and impossible after to recover them : http://www.avignon-n...ashop/index.php . What is the error I made, and what can I do ? I think we don' t have to select this option on "yes" when apache have not the settings for that (impossible to change on a shared server) .

 

  Thank you for your help, nice day.