234224 Posted September 8, 2014 Share Posted September 8, 2014 (edited) Hello. I tried to upgrade my store but something went wrong. Now i am unable to access the front panel or admin panel. Old version: 1.5 Upgrade version 1.6 I installed the upgrade module(1-click upgrade - Auto Update Module). I went into the admin panel and presssed "Start upgrade" Then it updated my store and it said "success" But afterwards i refreshed and i now am unable to access anything. Was I supposed to upload files? Here is the errors i am getting. Warning: require_once(/var/www/vhosts/mystore.com/httpdocs/shop/config/../classes/Autoload.php): failed to open stream: No such file or directory in /var/www/vhosts/mystore.com/httpdocs/shop/config/autoload.php on line 29 Fatal error: require_once(): Failed opening required '/var/www/vhosts/myshop.com/httpdocs/shop/config/../classes/Autoload.php' (include_path='.:') in /var/www/vhosts/myshop.com/httpdocs/shop/config/autoload.php on line 29 Please note i changed the real domain to myshop.com for personal reasons. I also went into my ftp and check if the autoload.php was there FOUND prestashop/config/autoload.php I'm not sure what they mean by the /../ prestashop/config/../classes/Autoload.php I also went to prestashop/classes/ But there is no file called Autoload.php So i download the prestashop zip off the prestashop website and there is no file called Autoload.php in prestashop/classes/ Any Ideas? Please help. My shop is down. Edited September 8, 2014 by marc2034 (see edit history) Link to comment Share on other sites More sharing options...
234224 Posted September 11, 2014 Author Share Posted September 11, 2014 Nobody can help? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 11, 2014 Share Posted September 11, 2014 this thread has similar error with couple, maybe it will help http://www.prestashop.com/forums/topic/277010-solved-front-store-and-admin-panel-is-not-opening-fatal-error-require-once-functionrequire/ Link to comment Share on other sites More sharing options...
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