Jump to content

Problems with shop after moving domain to another host


Recommended Posts

Hello guys,

 

i've been having some issues after moving my shop's domain to a new hosting provider. The shop is available, can be reached and found in search engines but no changes are shown which have been made after the transfer.

It seems that it doesn't connect with the back office - new products can be added but aren't displayed online, new orders can't be seen in the back office. Even if I put it in maintenance mode, it stays the same. 

I already tryed to change the cache settings, but it didn't help. 

 

Would be grateful for any hint!

Link to comment
Share on other sites

How long has it been since the domain was transferred to the new domain registrar? For example has been less than 2 days? It's possible that you may be reaching both locations. One way to find out is to go to your back office and put the site in maintenance mode. 

Link to comment
Share on other sites

I forgot to mention that i'm using the multistore function - they are two shops, one was moved and the other stayed with the old hosting company. Could that be causing problems?

Speaking of multistore, I've been trying to delete the shop that stayed since I haven't used it and not gonna need it anymore, but I couldn't find out how to do it. Just setting it to ´disabled´ doesn't function. I've read so many tutorials on how to activate and manage multistores but non of them says how to disable it. Or should I open a new topic for that?

Link to comment
Share on other sites

My problem was solved although I can't tell how exactly ;) I think it was the multistore because the second store's domain was shut down by the hosting company and than my shop started working perfectly. It really seems that it was using as a sourse the data of the other one that still had the old domain registrar. 

 

Thanks!

Link to comment
Share on other sites

Fantastic. All's well that ends well. :)

 

All's Well That Ends Well is a play by William Shakespeare. It is traditionally believed to have been written between 1604 and 1605,[1][2] and was originally published in the First Folio in 1623.

 

Though originally the play was classified as one of Shakespeare's comedies, the play is now considered by some critics to be one of his problem plays, so named because they cannot be neatly classified as tragedy or comedy.
http://en.wikipedia.org/wiki/All's_Well_That_Ends_Well

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...