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Carrier not available for some products


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I have a strange issue in prestashop. In my cart if i add one particular product then the carrier is not available, removing the product from cart shows carrier.

 

In my product shipping tab also there is no carrier selected, it means all the carrier mshould be applicable.

 

Any one faced this issue. Thanks in advance.

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  • 5 months later...

Hello,

I am found the same issue today, too.

 

All of "standard" (delivery calculated by table) carriers are displayed for all products. But some of API-calculated carriers don`t displayed if some products are in a cart. It is independable of weight and dimensions of product. I can`t understand what is a reason (what is a dependance)...

 

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I just found a reason!!!

 

If a product, putted in cart, have a weight below than 0.0095 kg (9.5 gramms), then it disables some of API-based delivery methods for whole cart. May be, a carrier module roughly rounds such small weight to zero and disables itself. I will check calculation algorithm of module.

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