bazzwaa Posted August 7, 2014 Share Posted August 7, 2014 Hello, I am experiencing this error when customer tries to delete or change quantity on items in the cart. TECHNICAL ERROR: unable to save update quantity Details: Error thrown: [object Object] Text status: parsererror My website is www.headyglasspieces.com I have already changed the seo ssl ur to be blank, and the same as the store url. I have attempted all the fixes present on this page, and according to those fixes, this should not be occuring in my version of prestashop. prestashop version 1.6.0.9 i can create credencials for you if required, and ill pm them to you. Thank you so much for your help, I hope I haven't missed anything. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 8, 2014 Share Posted August 8, 2014 check that you do not have PrestaShop debug turned on, this can cause unpredictable results, like yours. config/defines.inc.php define('_PS_MODE_DEV_', false); Link to comment Share on other sites More sharing options...
bazzwaa Posted August 9, 2014 Author Share Posted August 9, 2014 check that you do not have PrestaShop debug turned on, this can cause unpredictable results, like yours. config/defines.inc.php define('_PS_MODE_DEV_', false); It was already defined as false. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 9, 2014 Share Posted August 9, 2014 lets try this then: back office-->adavanced parms-->performance set load javascript top. Link to comment Share on other sites More sharing options...
bazzwaa Posted August 9, 2014 Author Share Posted August 9, 2014 under performance I dont see this option on prestashop version 1.6.0.9. lets try this then: back office-->adavanced parms-->performance set load javascript top. under performance I dont see this option on prestashop version 1.6.0.9. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 9, 2014 Share Posted August 9, 2014 Hi, using 1609beta (early release), maybe something changed and I am again out of date. do you have this? http://screencast.com/t/9SRM8xE9zi Link to comment Share on other sites More sharing options...
bazzwaa Posted August 12, 2014 Author Share Posted August 12, 2014 Hi, using 1609beta (early release), maybe something changed and I am again out of date. do you have this? http://screencast.com/t/9SRM8xE9zi Yes I do, in an attempt to trouble shoot I have turned off all forms of caching on my site. I also turned off that option. sorry for the slow reply. I hope you can still help me! Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 12, 2014 Share Posted August 12, 2014 lets try this then: back office-->adavanced parms-->performance set load javascript top. but did you do this and test your issue? Link to comment Share on other sites More sharing options...
bazzwaa Posted August 12, 2014 Author Share Posted August 12, 2014 I tested it again, just to make sure. That does not resolve the issue. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 12, 2014 Share Posted August 12, 2014 I tested it again, just to make sure. That does not resolve the issue. sorry I can not help more...out of ideas... if no solution soon or nobody else can help, post in job offers, good workers and they can fix for very reasonable price. Link to comment Share on other sites More sharing options...
bazzwaa Posted August 13, 2014 Author Share Posted August 13, 2014 sorry I can not help more...out of ideas... if no solution soon or nobody else can help, post in job offers, good workers and they can fix for very reasonable price. yeah honestly, I could spend more time doing the programming myself, but I got so much else on my plate I was hoping for some simple answers. I might be interested in paying someone to fix this just so I dont have to sink more time, someone more familiar with the backend of prestashop. I wonder what it would cost me. Link to comment Share on other sites More sharing options...
vekia Posted August 13, 2014 Share Posted August 13, 2014 hello i checked your website and i can't even add product to cart page loads loads loads and finally die i see in console 301 moved permanently http status try to open page: http://headyglasspieces.com/?rand=1407925804654 why it redirects to new products? 1 Link to comment Share on other sites More sharing options...
bazzwaa Posted August 13, 2014 Author Share Posted August 13, 2014 Yes you cannot add products to the cart when the cart block is enabled. The redirect is because I want /new products to be the home page.I dont see how that would be effecting this. It seems to me to be some kinda of database issue. Others have suggested that is developing because of server performance problems. and I added the cart block back to show that error as well to someone else. Link to comment Share on other sites More sharing options...
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