Error installing a Theme (SOLVED)

[isaiaseg]

Hello,

 

I'm trying to install a theme on PrestaShop 1.6.0.8

 

Here is the error I'm getting:

 

 

[PrestaShopDatabaseException]

MySQL server has gone away
 

        SELECT *
        FROM `ps_quick_access` qa
        LEFT JOIN `ps_quick_access_lang` qal ON (qa.`id_quick_access` = qal.`id_quick_access` AND qal.`id_lang` = 1)
        ORDER BY `name` ASC
at line 635 in file classes/db/Db.php

 

629.             WebserviceRequest::getInstance()->setError(500, '

 '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97);
630.         }
631.         else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS'))
632.         {
633.             if ($sql)
634.                 throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>');
635.             throw new PrestaShopDatabaseException($this->getMsgError());
636.         }
637.     }
638.
639.     /**

• DbCore->displayError - [line 325 - classes/db/Db.php] - [1 Arguments]
  319.         if ($sql instanceof DbQuery)
  320.             $sql = $sql->build();
  321.
  322.         $this->result = $this->_query($sql);
  323.         if (_PS_DEBUG_SQL_)
  324.             $this->displayError($sql);
  325.         return $this->result;
  326.     }
  327.
  328.     /**
  329.      * Execute an INSERT query
• DbCore->query - [line 501 - classes/db/Db.php] - [1 Arguments]
  Argument [0]
  
          SELECT *
          FROM `ps_quick_access` qa
          LEFT JOIN `ps_quick_access_lang` qal ON (qa.`id_quick_access` = qal.`id_quick_access` AND qal.`id_lang` = 1)
          ORDER BY `name` ASC
• DbCore->executeS - [line 65 - classes/QuickAccess.php] - [1 Arguments]
  Argument [0]
  
          SELECT *
          FROM `ps_quick_access` qa
          LEFT JOIN `ps_quick_access_lang` qal ON (qa.`id_quick_access` = qal.`id_quick_access` AND qal.`id_lang` = 1)
          ORDER BY `name` ASC
• QuickAccessCore::getQuickAccesses - [line 1529 - classes/controller/AdminController.php] - [1 Arguments]
  1523.     {
  1524.         // Multishop
  1525.         $is_multishop = Shop::isFeatureActive();
  1526.
  1527.         // Quick access
  1528.         $quick_access = QuickAccess::getQuickAccesses($this->context->language->id);
  1529.         foreach ($quick_access as $index => $quick)
  1530.         {
  1531.             if ($quick['link'] == '../' && Shop::getContext() == Shop::CONTEXT_SHOP)
  1532.             {
  1533.                 $url = $this->context->shop->getBaseURL();
• AdminControllerCore->initHeader - [line 177 - classes/controller/Controller.php]
  171.
  172.             if (!empty($this->redirect_after))
  173.                 $this->redirect();
  174.
  175.             if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className)))
  176.                 $this->initHeader();
  177.
  178.             if ($this->viewAccess())
  179.                 $this->initContent();
  180.             else
  181.                 $this->errors[] = Tools::displayError('Access denied.');
• ControllerCore->run - [line 373 - classes/Dispatcher.php]
  367.             // Execute hook dispatcher
  368.             if (isset($params_hook_action_dispatcher))
  369.                 Hook::exec('actionDispatcher', $params_hook_action_dispatcher);
  370.
  371.             // Running controller
  372.             $controller->run();
  373.         }
  374.         catch (PrestaShopException $e)
  375.         {
  376.             $e->displayMessage();
  377.         }
• DispatcherCore->dispatch - [line 54 - admin/index.php]
  48.     $_POST['controller'] = strtolower($_POST['tab']);
  49. if (!isset($_REQUEST['controller']) && isset($_REQUEST['tab']))
  50.     $_REQUEST['controller'] = strtolower($_REQUEST['tab']);
  51.
  52. // Prepare and trigger admin dispatcher
  53. Dispatcher::getInstance()->dispatch();

 

 

Please help!!!!

Edited July 31, 2014 by isaiaseg (see edit history)

[PrestaHeroes USA]

what theme are you trying to install?

 

can you provide link from where you found the theme?

[isaiaseg]

This is the theme: http://themeforest.net/item/warehouse-responsive-prestashop-16-theme/3178575

 

I didn't solve the error, instead I make the istallation in other server and them I moved the entire site with his data base to the right server... I hope the error doesn't show again =/